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The giving, receiving, or exchanging of information, opinions, or ideas so that the message is completely understood.
Communication
The process that communication makes possible within humankind, establishing social ties and ensuring cooperation.
Interaction
A philosopher who stated, “Without knowing the force of words, it is impossible to know man.”
Confucius
Communication that occurs through face-to-face conversation, telephone, radio, television, and other media.
Oral/Verbal Communication
Communication conveyed through body language, gestures, postures, and facial expressions.
Nonverbal Communication
Communication that takes place through letters, emails, books, magazines, newspapers, and other written media.
Written Communication
The person or group that initiates the communication process.
Sender/Source
The process of translating information into a message using symbols to represent ideas or concepts.
Encoding
The statement conveyed by one person to another.
Message
The means used to convey the message, which can be oral or written.
Channel
Barriers in communication that hinder the sender’s message from being understood by the receiver.
Interference
The process conducted by the receiver to interpret the message.
Decoding
The individual or individuals to whom the message is directed.
Receiver
The response of the receiver to the sender’s message.
Feedback
The environment surrounding the communication act.
Context