ORAL COMMUNICATION STUDY MATERIAL Q1

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15 Terms

1
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The giving, receiving, or exchanging of information, opinions, or ideas so that the message is completely understood.

Communication

2
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The process that communication makes possible within humankind, establishing social ties and ensuring cooperation.

Interaction

3
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A philosopher who stated, “Without knowing the force of words, it is impossible to know man.”

Confucius

4
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Communication that occurs through face-to-face conversation, telephone, radio, television, and other media.

Oral/Verbal Communication

5
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Communication conveyed through body language, gestures, postures, and facial expressions.

Nonverbal Communication

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Communication that takes place through letters, emails, books, magazines, newspapers, and other written media.

Written Communication

7
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The person or group that initiates the communication process.

Sender/Source

8
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The process of translating information into a message using symbols to represent ideas or concepts.

Encoding

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The statement conveyed by one person to another.

Message

10
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The means used to convey the message, which can be oral or written.

Channel

11
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Barriers in communication that hinder the sender’s message from being understood by the receiver.

Interference

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The process conducted by the receiver to interpret the message.

Decoding

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The individual or individuals to whom the message is directed.

Receiver

14
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The response of the receiver to the sender’s message.

Feedback

15
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The environment surrounding the communication act.

Context