ORAL COMMUNICATION STUDY MATERIAL Q1

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15 Terms

1

The giving, receiving, or exchanging of information, opinions, or ideas so that the message is completely understood.

Communication

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2

The process that communication makes possible within humankind, establishing social ties and ensuring cooperation.

Interaction

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3

A philosopher who stated, “Without knowing the force of words, it is impossible to know man.”

Confucius

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4

Communication that occurs through face-to-face conversation, telephone, radio, television, and other media.

Oral/Verbal Communication

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5

Communication conveyed through body language, gestures, postures, and facial expressions.

Nonverbal Communication

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6

Communication that takes place through letters, emails, books, magazines, newspapers, and other written media.

Written Communication

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7

The person or group that initiates the communication process.

Sender/Source

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8

The process of translating information into a message using symbols to represent ideas or concepts.

Encoding

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9

The statement conveyed by one person to another.

Message

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10

The means used to convey the message, which can be oral or written.

Channel

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11

Barriers in communication that hinder the sender’s message from being understood by the receiver.

Interference

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12

The process conducted by the receiver to interpret the message.

Decoding

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13

The individual or individuals to whom the message is directed.

Receiver

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14

The response of the receiver to the sender’s message.

Feedback

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15

The environment surrounding the communication act.

Context

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