HSPM 1 SJSU

______________ passengers usually travel more frequently.

Business travelers

In airline operations, the following diagram is a ____________ system. (on left)

point-to-point

An _____________ a partnership between two or more airlines that share resources, market routes, and coordinate flights.

Airline Alliance

Travel effectively challenges ethnocentrism, which is accurately defined as:

The tendency to view one's own culture or ethnic group as inherently superior and the standard against which others should be judged.

A major personal benefit of travel, especially when encountering unexpected challenges, is a significant increase in which essential cognitive skill?

Adaptability and pragmatic problem-solving due to navigating unfamiliar and unpredictable situations.

Which benefit of travel best enhances personal growth?

It builds adaptability and problem-solving skills

How does increasing international tourism directly foster world peace and understanding among nations?

By creating opportunities for cross-cultural dialogue, empathy, and shared economic interest at a grassroots level.

What is the key psychological benefit that results from experiencing daily life in a vastly different cultural context?

Deepened empathy and the ability to critically analyze and view global issues from multiple cultural perspectives.

How does travel contribute to peace education?

By helping travelers understand shared human values across cultures

What is the main objective of the World Heritage Convention?

To protect cultural and natural heritage of universal value

What is the role of the World Heritage Committee?

To approve the sites nominated for World Heritage designation

What is the name of the nonprofit organization that market and promote tourism in California?

Visit California

What is San Jose's TOT rate?

10%

What trend is growing among full-service airlines regarding meals?

Offering more authentic local dishes

What type of travel experience is especially important to tourists in 2023?

Authentic cultural and food-related experiences

What is one benefit food tourism brings to local communities?

Strengthens local businesses and farmers

Which type of experience platforms prominently feature culinary tours

GetYourGuide, Tripadvisor, Airbnb

The action framework in the Roadmap provides a particular focus on supporting which two types of tourism stakeholders to scale up impacts?

Destination management organizations and tourism authorities.

According to the document, what is the estimated proportion of all food produced globally that goes to waste?

An estimated one-third of all food produced globally

What is the 2030 food waste reduction target for Accommodation providers?

Halve food waste per customer visit by 2030.

What is identified as the primary strategy in the food waste hierarchy to avoid food surplus and waste being generated in the first place?

Prevention of food waste.

According to the video, Food Tourism Trend and How to Join it, drawbacks of food tourism may include

the local cuisine might be changed to suit the tastes of tourists

and

prices for meals might increase

___________ is the exploration of food as the purpose of tourism

Food tourism

The five stages of the food production chain are

1. Production

2. Processing

3. Distribution

4. Retailing

5. Consumption

_________________ is a company that specializes in data and analytics for the global hospitality industry.

Smith Travel Research (STR)

According to HVS U.S. Hotel Development Cost Survey 2023Links to an external site., https://www.hvs.com/article/9704-hvs-us-hotel-development-cost-survey-2023Links to an external site., the six categories of hotel development costs are (select all that apply)

Developer fee

Furniture, fixtures, and equipment (FF&E)

Soft costs

Pre-opening and working capital

Land

Hard costs and site improvement

Occupancy rate is calculated by dividing the total number of occupied rooms by the total number of rooms available.

True

Which of the following is a common way to develop a hotel?

Build new, buy existing, or join a franchise

A Real Estate Investment Trust (REIT) in the hotel industry primarily:

Owns and invests in hotel properties

What is a key advantage for a hotel owner entering a management contract?

Limited experience required to start operating

In what year did Marriott acquire Starwood, an action that resulted in the formation of the largest hotel company in the world?

2016

Which Marriott brand category is described as offering "smart and easy amenities and services," with longer stay brands offering amenities that mirror the comforts of home?

Select

Which category accounts for the largest number of properties in the Marriott system, according to the 2024 10K Report data?

Franchised and Licensed Properties

What is a benefit of affiliating with a strong hotel franchise?

Increased market competitiveness and access to loyalty programs

Which of the following is an advantage of a Franchise Agreement for the owner?

Full operational control within brand standards

The advertising or marketing contribution fee supports what activity?

National or regional marketing and advertising efforts

Which channels are most popular for booking airline tickets? (select all that apply)

Direct airline websites

Online travel agencies (OTAs)

Mobile applications

Which elements make the flight booking process complex for families? (select all that apply)

Multiple travel preferences

Difficulty comparing offers

Limited seat availability

What are the primary benefits of using NDC (New Distribution Capability) in flight bookings? (select all that apply)

Dynamic pricing

Improved offer personalization

Direct access to seat inventory

What are the primary reasons for offering Wi-Fi as a complimentary service? (select all that apply)

Enhancing passenger loyalty

Generating sponsorship revenue

Meeting passenger expectations

Which types of content are popular in seat-back entertainment systems? (select all that apply)

On-demand movies

Live TV channels

In-seat games

In-flight shopping

Which features of in-flight entertainment systems contribute to a better passenger experience? (select all that apply)

Real-time flight information

Tailored travel content

Multiple language options

Personalized seat-back greetings

You're volunteering for a community project in a developing region. What practices ensure ethical participation? (select all that apply)

Choose programs aligned with the community's needs

Respect local traditions and practices during your work

Collaborate with local leaders and participants

During a cultural festival in a foreign country, how can you show respect for the local traditions? (select all that apply)

Observe local customs without interfering

Dress appropriately for the occasion

Learn about the festival's history and significance

Join in celebrations if invited by locals

You're staying at an eco-friendly resort. What actions can enhance your commitment to sustainability during your stay? (select all that apply)

Turn off lights and air conditioning when not in use

Use reusable water bottles and cups

Participate in eco-tourism activities organized by the resort

What does carbon offsetting involve?

Compensating for carbon emissions through environmental projects

What is an eco-friendly travel practice?

Carrying a reusable water bottle

What should travelers avoid to minimize negative social impacts?

Participating in activities that exploit locals

Which of the following are positive social impacts of tourism?

Strengthening of local traditions

Cultural exchange

Preservation of cultural heritage

Which actions can help mitigate the negative social impacts of tourism?

Limiting the number of tourists

Educating tourists about local customs

Encouraging respectful interaction between tourists and locals

Which factors can lead to the loss of authenticity in tourist destinations?

Commercialization of local traditions

Over-reliance on tourism

Cultural performances tailored to tourist expectations

What are potential environmental and social consequences of mass tourism?

Increased pollution

Overcrowding in natural areas

Increased strain on local infrastructure

What are common consequences of cultural globalization due to tourism?

Cultural homogenization

Loss of local languages

Adoption of Western norms

Which negative consequences can result from over-reliance on tourism?

Seasonal unemployment

Cultural degradation

Decline in traditional industries

What are some of the ways tourism can contribute to SDG 1: No Poverty?

Generating direct jobs

Creating community-based tourism businesses

Increasing tax revenues for infrastructure

What are the key principles of sustainable tourism mentioned in the document?

(select all that apply)

Environmental conservation

Long-term economic viability

Respect for cultural heritage

What are the primary goals of SDG 8 Decent Work and Economic Growth in relation to tourism?

(select all that apply)

Promote inclusive economic growth

Promote local culture and products

Create decent work opportunities

Which of the following is a key objective of SDG 15 Life on Land in relation to tourism?

Conserving and restoring terrestrial ecosystems

Which SDG is linked to sustainable management of fisheries, aquaculture, and tourism?

SDG 14: Life Below Water

What does SDG 13: Climate Action emphasize for tourism?

Implementing adaptation and mitigation measures

What type of jobs does tourism mainly create?

Service-oriented jobs

What term describes tourism's impact on various related industries?

Multiplier effect

How does tourism influence infrastructure development?

Enhances public infrastructure

In addition to airlines, what distribution services could be include in GDS? (select all that apply)

Car rental

Hotels

Cruises

What technologies are used in hotel management?

(select all that apply)

Property Management Systems (PMS)

Revenue Management Systems (RMS)

Central Reservation Systems (CRS)

What are the benefits of using GDS in travel?

(select all that apply)

Real-time pricing updates

Access to multiple suppliers

Direct booking capabilities

The information system used by hotels for management purposes is called

PMS (Property Management System)

The PMS used by hotel stands for

Property Management System

Which travel technology is most associated with optimizing airline pricing?

Revenue Management System