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Identify the importance of caring in nursing.
Gain trust of patients to open up and share more to improve patient care and outcomes
Discuss the barriers to caring and building therapeutic relationships and ways to overcome these barriers.
Barriers: Internal and external
Overcoming barriers:
Practice good self-care practices:
Meditation, exercise, journaling, joining burnout programs, etc.
This will vary among individuals
Try out different methods and reflect
Call for systems changes - eg. address the nursing shortage
What are internal barriers?
compassion fatigue, burnout, personal experiences impacting nurses’ behaviors (i.e. death, break-up, etc.)
what are external barriers?
time constraints with balancing multiple patients, multiple nursing tasks, demands of documentation, etc.
compassion fatigue
fatigue is emotional, physical, spiritual exhaustion of caring for trauma patients creating secondary traumatic stress
secondary traumatic stress
less empathy and desire to work, exhaustion, fatigue, anger, irritability, strained relationships, anxiety, difficulty sleeping (Lombardo & Eyre
Identify ways the nurse can convey caring in their practice.
presence, touch, listening, knowing the patient, spiritual care, relieving symptoms, and family care.
A nurse is caring for a client who is crying. Which of the following uses of touch should the nurse implement to convey caring?
A. Briefly holding the client’s hand
B. A lengthy front-facing hug
C. Rubbing the client’s shoulders
D. Sitting beside the client and touching their thigh
Briefly holding the client’s hand
A nurse needs to use clinical judgment before planning and implementing any touch interventions. What does the nurse need to understand about the use of touch? (Select all that apply.)
A. Some cultures may have specific restrictions about non–skill based touch.
B. Touch is a form of nonverbal communication.
C. Touch reduces only physical pain.
D. Touch can successfully influence a patient’s level of comfort.
E. There is never a problem with using touch at any time.
a.Some cultures may have specific restrictions about non–skill based touch.
b.Touch is a form of nonverbal communication.
d. Touch can successfully influence a patient’s level of comfort.
An example of a nurse caring behavior that families of patients who are acutely ill perceive as important to patients’ well-being is:
A. Making health care decisions for patients.
B. Having family members provide a patient’s total personal hygiene.
C. Injecting the nurse’s perceptions about the level of care provided.
D. Asking permission before performing a procedure on a patient
Asking permission before performing a procedure on a patient
Describe health
“State of complete physical, mental, and social well-being, not merely the absence of disease”
“The enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being”
Describe wellness
An active pursuit of a lifestyle that promotes holistic health
Actions taken by individuals to achieve health
Multidimensional
Mental
Emotional
Spiritual
Social
Environmental
Vocational
Intellectual
Describe Well-Being
A general state of contentment
Balance in body, mind, and spirit
Connection to purpose, people, and community
Social determinants of health
Economic stability
Education
Healthcare access and quality
Neighborhood and built environment
Social and community context
Racism
Identify variables influencing health, health beliefs, and health practices.
Internal and External Variables
Health Beliefs
Social Determinants of Health
Culture and Community
Explore the concept of self-concept
Self-concept: individuals perception of self and influences the relationships we form
Nurses must understand how mental and physical health alterations influence client’s self-concept to help with coping and achieving optimal health outcomes
A healthy sense of self is necessary for overall mental, emotional, physical and spiritual wellness.
Factors that affect self-concept
Identity
body image
role performance
self-esteem
self-esteem
• Overall feelings of self-worth
• May be incongruent with reality
role performance
• Perception of ability to carry out significant roles(parent, friend, etc.)
body image
• Attitudes related to the body
• Mental image may differ from actual physical appearance
identity
• Internal sense of individuality
• Being oneself
• Sexuality and culture are apart of identity
Explore stressors that affect self-concept
identity
body image
role performance
Understand how self-concept impacts patients' health and wellness and the nurse's role related to self-concept
Acceptance of the patient
Be aware of your own feelings, values, judgments, etc.
Nonverbal communication
Patient’s with changes in body appearance
Maintain a positive, matter-of-fact approach
What are some ways you can phrase assessment questions related to sexual health?
● Can you tell me how you express your sexuality?
● What concerns or questions do you have about your sexual health?
● What interventions or information can I provide to help support your sexual health?
What acronym can we apply to assess sexual health history
PLISST
What does “P” in PLISSIT stand for?
Permission
What does “LI” in PLISSIT stand for?
Limited information
What does “SS” in PLISSIT stand for?
Specific Suggestion
What does “IT” in PLISSIT stand for?
Intensive Therapy
Factors Influencing Sexual Health in Older Adults
stroke
depression
dementia
alcohol intake
obesity
heart disease
arthritis
diabetes
incontinence
STI
Sexual Response Cycle
desire/libido: neurotransmitter-dopamine and serotonin; hormones
arousal/excite: parasympathetic nervous system mediates engorgement
plateau/orgasm:
increased blood flow, arterial dilation, enlargement
Increased HR, BP, RR
recovery: return to baseline
blood pressure meds and diuretics
thiazides
hydrochlorothiazide
beta blockers
atenolol
metoprolol
propranolol
antidepressants
● Selective Serotonin Reuptake Inhibitors (SSRI)
○ Fluoxetine (Prozac)
○ Sertraline (Zoloft)
● Benzodiazepines
○ Lorazepam (Ativan)
○ Diazepam (Valium)
Culture
communication, language, actions, beliefs, values, customs, norms, and institutions of racial, religious, social, and ethnic groups
Cultural diversity:
within and among groups
Diversity:
age, ethnicity, gender identity, geographic location, language, religious beliefs, and socioeconomic status
Cultural awareness:
investigating and understanding differences between perceptions, beliefs, traditions, and values within the nurse’s own culture and those in other cultures
What are health disparities?
● Preventable differences in diseases, violence, and/or opportunities to achieve optimal health experienced by socially disadvantaged populations (CDC, 2023)
● Risk factors: Poverty, education inequalities, access to health care, sensory deficits, LGBTQ+, race, ethnicity, location, disabilities, etc
What are some causes of health disparities?
Location, education and income gaps, racism, stigma
What is the impact of these health disparities?
Poorer health outcomes, quality of life, life expectancy, generational continuation
Chronic stress - can lead to more diseases (obesity, heart disease,
etc.)
What can be done to address these health disparities to achieve health equity?
system level change
individual level
When should cultural assessments be completed and why?
At the beginning of the first encounter to provide culturally competent care
Improves the caring relationship, improves patient outcomes, and reduce disparities
When do we use interpreters?
Individuals who are more comfortable, fluent, in another language besides english including ASL
Who can we use as interpreters?
certified medical interpreter
what is the importance of an interpreter
Patient’s right and improves patient care and outcomes
sex assigned at birth
Female
Male
Intersex
gender identity
Inner sense of being a boy/man, girl/woman, another gender, or no gender
sexual orientation
Emotional attraction Physical attraction (sometimes behaviors)
Transgender
gender identity doesn’t align with sex assigned at birth
Cisgender
gender identity aligns with sex assigned at birth
Non-binary
umbrella term that encompasses several gender identities
Barriers to Accessing Care
● medical mistrust
● lack of trained providers
● lack of insurance coverage for affirming care
compared to the general population, transgender people experience higher rates of these health concerns
HIV infection
substance use disorders
mental health problems
violence and victimization
How can we make a difference to improve gender identity and health disparities?
1. Eliminate cisnormativity
2. Take an individual and holistic approach to care
3. Reduce accessibility barriers
4. Improve each interaction with patients
5. Provide training for healthcare professionals
A nurse is reviewing information to enhance their own cultural awareness. The nurse should identify the need to examine which of the following?
● the nursing process
● self-bias
● health disparities
● cultural diversity
Self Bias
A nurse is caring for a newly admitted client. Which of the following actions should the nurse take first?
a. implement nursing interventions
b. plan nursing interventions
c. perform a cultural health assessment
d. evaluate the care plan
perform a cultural health assessment
A nurse is caring for a client who speaks a different language than the nurse. Which of the following actions should the nurse take?
a. use a certified medical interpreter
b. use a family member as an interpreter
c. repeat important words so the client recognizes their importance
d. Talk slowly so that each word is heard clearly
use a certified medical interpreter
You are working as a nurse when you notice a discrepancy in the pronouns and gender listed in the Electronic Health Record. Which action would be most appropriate for the nurse to take?
a. Ask the client about their pronouns and gender at the next visit
b. Use the most recent documentation in the chart to identify gender and pronouns
c. Refer to sex assigned at birth to determine gender and pronouns
d. Conclude that this must be an error as pronouns and gender cannot change
Ask the client about their pronouns and gender at the next visit
True or false, persons with non-binary or transgender gender identities are at a higher risk for experiencing anxiety and depression
a. True
b. False
True
Which of the following is a common barrier to healthcare experienced by persons identifying as LGBTQ+
a. Access to healthcare clinics with holistic and/or gender affirming care policies
b. Mistrust of healthcare professionals
c. Lack of representation on intake forms and questionnaires
d. Experience with micro and macroaggressions in care environments
e. All of the above
All of the above
The nurse is preparing to perform a sexual health assessment on an older adult. Which statement by the nurse demonstrates the best approach?
a. “Older adults aren’t usually sexually active, are you?”
b. “Many clients who experience a cancer diagnosis have concerns about sexual health. Are there concerns that you’d like to discuss?”
c. “Sexual health should only be discussed with your physician”
d. “We can’t talk about sexual health unless your partner is here too”
“Many clients who experience a cancer diagnosis have concerns about sexual health. Are there concerns that you’d like to discuss?
What types of stressors can one experience?
1. Physiological (physical)
a. Injury or illness (trauma)
2. Psychological (emotional)
a. Event, situation, condition (work, academic pressures, financial difficulties)
Acute vs. Chronic Stress
1. Acute: short term
MVA, loss of a love one
2. Chronic: unrelenting serious life problem
Poverty, racism, illness, etc.
Alarm stage of GAS
Fight or flight: release of hormones(epi, norepi, and cortisone).
↑ BP, HR, blood glucose levels, oxygen intake, mental alertness, and blood flow to muscles. Pupil dilation. Reduction of pain receptors.
Immune Response: Prolonged stress changes the immune system because of cortisol resulting in impaired immune
When does an individual move from the alarm stage to the resistance stage?
When the stressor is a severe threat or prolonged duration
PNS tries to return body back to homeostasis. What do we see in the body?
Normalization of hormones, heart rate, blood pressure and cardiac output. Body repairs damage.
When does the exhaustion stage occur?
Continuous stress leads to body unable to maintain response to the stressor and cannot adapt
Chronic stress and elevated endocrine response leads to..
Excessive wear and tear on body organs and long term complications
■ HTN, depression, anxiety, anger, addiction, sleep deprivation, etc.
Immune Response:
Prolonged stress changes the immune system because of cortisol resulting in impaired immune function
Post-Traumatic Stress Disorder
Prolonged & heightened stress following a traumatic event
Months to years
Causes
Accident, sexual abuse, natural disaster, war, etc.
Symptoms of PTSD
● Recurring and intrusive memories or flashbacks of the trauma
● Nightmares
● Increased heart rate
● Startled by experiences that remind them of the traumatic event
● Anger, Avoidance
PTSD interventions
● Therapeutic relationship
● Active listening
● Safe environment
● Positive coping strategies
● Connect with mental health NP, psychiatrist, social worker
What is a Crisis?
● Threatening situation resulting in strong behavioral, emotional, or psychiatric response.
● Traumatic injury, natural disaster, loss of financial security, death of family or friend, etc.
● Severity can vary - severe = sucide risk or harm of others
How do I know a crisis is happening?
Perform assessment: suicide or homicidal risk, drug and alcohol use, need for medical attention, ineffective coping strategies, protective factors, support systems
What to do during a crisis as a nurse
Maintain therapeutic nurse-client relationship
How?
Explore past coping strategies
top priority: patient safety
Nursing Interventions for Crisis or Suicide Risk
● Patient safety is our top priority
● Constant supervision (even in bathroom, shower, etc.)
● Room safety - no cords, sharp objects, no personal items, etc.
● Call provider for psychiatric consult
● Follow your facility policy
Nursing Role: Clients Experiencing Stress
● Establish trust and safe environment
● Use therapeutic communication
● Active listening, open-ended questions, etc.
● Comprehensive assessment related to stress and symptoms
Stress and Coping: Variations Among older adult clients
● Life experiences make problems seem insignificant
● Often use prayer and religious practices for coping
● Higher incidence of depression
● Long term care - risk for social isolation and loneliness
What should the nurse consider with stress and coping with different cultures
● It varies
● Identify individual cultural practices related to stress management
● Identify resources in their culture to help with coping
What kind of stress and stressors might the nurse experience?
Secondary traumatic stress
Symptoms - intrusive nightmares and anxiety
Situational factors - high-acuity loads, job environment, and intensity of care
Burnout: perceived demands outweigh perceived resources
Symptoms - irritable, restless, and unable to engage with patients
Can lead to depersonalization of client care
Describe spirituality
- Unique to each person
- Sense of, and awareness of one’s inner self and connection to a higher power or purpose
- Spirituality is expressed through beliefs, values, traditions, and practices
- It is broader than religion and culture, but is influenced by both
What is Spiritual Health?
- A purposeful life, transcendence, and actualization of different dimensions of the human experience
- Balance between a person’s values, goals, beliefs, and relationships within themselves and others
- Connection
Self, others, God, nature
- Influences how a person responds to times of stress, illness, or loss
Why is Spiritual Health important?
- Help you cope with medical diagnosis and treatment
- Decrease anxiety, stress, anger, and depression
- Increase the quality of your life
- Enhance feelings of inner peace and hope
Factors Influencing Spirituality
spiritual distress
acute illness
chronic illness
terminal illness
near-death experience
What can nurses do to support Spiritual Health for patients and families?
Nurses need to be aware of their own spirituality to provide appropriate and relevant spiritual care to others
Conduct spirituality or spiritual health assessments to identify strengths
FICA (Faith, Importance, Community, Address)
Spiritual well-being scale (SWB)
Take a patient-centered approach to spiritual health
definition of FICA
F: Faith and belief
I: Importance
C: Community
A: Address in Care
Which of the following is the most appropriate intervention to support a patient’s spiritual well-being?
a. Spend time with the patient to obtain a spiritual assessment
b. Ask the patient’s family about their spiritual practices
c. Write a referral to a professional spiritual care advisor
d. Share your spiritual and religious preferences with the
patient
Spend time with the patient to obtain a spiritual assessment
Explain the effect of rest and sleep in maintaining physical and mental health.
Physical:
● Slowed reflexes
● Blurred vision
● Fine-motor clumsiness
● Trouble thinking or concentrating
● Decreased reasoning and judgment
● Decreased auditory and visual alertness
● Cardiac arrhythmias
Mental:
● Mood effects
Irritability
Depression
Anxiety
● Confusion and disorientation
● Increased sensitivity to pain
● Agitation or hyperactivity
● Decreased motivation
What happens if we don’t get enough sleep?
Disruption in glucose metabolism
Disruption in cortisol regulation
Circadian rhythm disruption
Decreased cellular immunity
Increased risk for long term sleep difficulties
Increased risk for chronic conditions and mood disorders
Explore nursing interventions that promote rest and sleep
Stick to a sleep schedule
Engage in something relaxing if you cannot fall asleep easily
Reading
Listen to soothing music
Deep breathing
Pay attention to eating and drinking
Not too hungry
Not too full
Avoid large meals
Avoid nicotine, caffeine, alcohol at least 4-6 hours before bed
Modify the environment
Cool, dark, and quiet at bedtime
increase amount of light during the day to sync Circadian Rhythm
Avoid screen time before bed
Consider earplugs
Calm your mind before bed
Exercise during the day (5-6 hrs before bed) and spend time outside - avoid exercising before bed
Eliminate the underlying cause of sleep disruption whenever possible
Talk to a healthcare provide
How does the lack of sleep affect adults?
↑ risk of falls
↑ risk of dementia
↑ risk for depression
↓ ability to manage chronic conditions
What is Nacrolepsy?
Chronic disorder characterized by sudden sleepiness and sudden periods of sleep.
Two types:
Narcolepsy with cataplexy (NT1)
Narcolepsy without cataplexy (NT2)
Signs/symptoms of narcolepsy
Difficulty staying awake, daytime sleepiness even with adequate sleep Nocturnal hallucinations
Vivid dreams
Paralysis while asleep - REM sleep occurs within 15 minutes
Cataplexy
Narcolepsy diagnosis and treatment:
Dx: Overnight sleep study (polysomnography) and clinical history
Treatment: behavioral + pharmacologic
Psychological counseling
Short naps and adequate sleep at night
Wakefulness-promoting medications → Use the Epworth Sleepiness Scale to monitor progress/response
Epworth Sleepiness Scale
Measures the patient’s perception of their chances of “dozing off” or falling asleep during various activities
○ Scored from 0-24
■ 0-5 = Lower normal daytime sleepiness
■ 6-10 = Higher normal
■ 11-12 = Mild Excessive
■ 13-15 Moderate Excessive
■ 16-24 Severe Excessive
Polysomnography
● Used to diagnose sleep disorders
● Monitors sleep stages and cycles to detect disruptions and causes of disruption
● Includes measurement and monitoring of:
○ Brain waves
○ SpO2
○ Heart rate
○ Breathing patterns
○ Eye and leg movements
Nursing Interventions for Narcolepsy
Nursing diagnoses
Anxiety r/t fear of lack of control over falling asleep
Disturbed Sleep Pattern r/t uncontrollable desire to sleep
Risk for Physical Trauma r/t potential for falling asleep during dangerous activity
Lifestyle modifications and interventions
Planned daytime naps less than 20 minutes
Regular exercise program
Good sleep habits
Light meals high in protein
Practicing deep breathing
Multidisciplinary/Medical interventions
Wakefulness-promoting agents or stimulant medications
Antidepressant medications to help suppress cataplexy
What is Insomnia?
Inability to get restorative sleep due to difficulty falling asleep or difficulty staying asleep
May be acute (a few days or weeks, but not longer than 3 months) or chronic (at least 3 days per week for more than 3 months)
Signs/symptoms of insomnia
Trouble falling asleep or staying asleep
Early waking
Fatigue, impaired memory, irritability
Higher levels of cortisol, or more sensitive to cortisol
Reduced levels of estrogen and progesterone
Insomnia treatment
Reducing alcohol, caffeine, nicotine
Creating a calm environment and using the bed only for sleep
Eye covers or ear plugs
Don’t force sleep! If not asleep after 20 minutes, leave the bed and engage in a calming activity
Cognitive Behavioral Therapy
Medication (melatonin agonists, non-benzo sedatives such as Trazodone, antidepressants, benzos)