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other-praising behavior expresser
nothing
other-praising behavior recipient
increase perception of expresser responsiveness, increase positive emotions, increased experienced love
self-benefit behavior expresser
nothing
self-benefit behavior recipient
did not predict listener outcomes
responsiveness-highlighting recipient
increase positive relationship quality, negative relationship quality, increase gratitude positivity (how good did it feel to hear), decrease gratitude negativity
responsiveness-highlighting expresser
increase positive relationship quality (felt close conected), negative relationship quality (less tension and less conflict)
cost-highlighting expresser
this one is less effective because it focuses on how the expressor could be overlooked/taken advantage of and that was hard reciporacation
cost-highlighting recipient
decrease in gratitude positivity, increase in gratitude negativity, increase negative relationship wuality (more tensing conflicts
how we say thank you matters
Framing gratitude to focus on the other person, and how responsive they were, elicits the most benefits of gratitude expressions
defining forgiveness (bad)
Opportunities for forgiveness occur in the presence of an injustice gap (assessment of injustice-assessment of what has happened/ what injustice happened and desired resolution are uneven- what youre looking for from the other person)
defining forgiveness (good)
When injustice gap is closed, forgiveness is more likely (assessment of injustice and desired resolution are even)
Types of Forgiveness
Decisional forgiveness; Emotional forgiveness
Decisional forgiveness
The decision to treat the offender with respect; Occurs if decided it’s safe and prudent to forgive (Other person is sincerely apologetic, Belief that they will not wrong you again-learned somehting, will change, move forward), Do not forget the harm done (forgive and forget, don’t do that, need to acknowledge the harm)
Emotional forgiveness
Transformation of emotions: Negative emotions reduced, Positive emotions may increase due to: Empathy (come to understand), Compassion (care for the other person), Love
emotional forgiveness (state of emotion)
Neutral emotional state reached with strangers or any person with no intention to interact with in the future (dont just want a neurtal state, you want to go back to the emotuin state from before); Positive emotional state reached with close partners
forgiveness is not
Forgetting; Forbearing (refusing to respond to offense to maintain harmony like not acknowledging it is not forgiving); Excusing or condoning (just bc you forgave them doesn’t mean you want it to happen again); Reconciling (you can offer forgiveness, but the other person wasn’t ready for forgivness themselves; Simply saying “I forgive you”
how each injustice gap happens irl
injustice = friend doesn’t contribute to group project, desired resolution = apology or extra work on future project
decisional forgiveness and emotional forgiveness irl
Talk to friend to understand their perspective; Move beyond anger or hurt and Feel empathy and compassion for friend
Theories on Forgiveness
Stress-and-coping theory of forgiveness; Process model of forgiveness; Interdependence theory of forgiveness
Stress-and-coping theory of forgiveness
Transgressions are framed as STRESSORS (less neg effects), Forgiveness is a way to RESTORE HOMEOSTASIS (restore balance): reduce stress from percived transgression, restore balance and increase wellbeing; theory helps us understand the role of forgiveness in physical and psychological health (connect to prev balance of work bc stress causes bodily harm)
transformation of theories on forgiveness
Appraising a transgression is threatening → stress (in body and neg emotion like anxiety) → cope to restore homeostasis (seek social support, directly engage w other person)
Stress-and-Coping Theory in Action
Appraise threatening transgression: friend did not contribute; Elicits stress: anxiety, trouble sleeping; Coping to restore homeostasis: Social support from other group members, Engaging with and forgiving friend; Improved psychological and physical well-being
Process model of forgiveness
Intervention strategy used in psychotherapy; involves 4 steps: uncovering phase, decision phase, work phase, deepening phase
Uncovering phase
Gain an understanding of the offense (avoid thinking about how it hurt you like need to understamd how it hurt you, how did it negatively impact us); Understanding the consequence of injury to one’s life
Decision phase
Learn what forgiveness is (in that specific context, what does it mean to forgive someone); Make a decision to forgive based on understanding (we have to actually forgive the other person); Embrace forgiveness as a CHOICE
work phase
Seek empathy for offender (Understand reason for hurtful/offensive behavior, hear from their perspective), Reframe offense and offender (See offender as fallible or imperfect)
Deepening phase
Discover a sense of meaning in suffering (change of feeling, feel how the other person feels); Change of feelings: More connected with other person, Less sadness (less conflict), More purpose in life
process model in action
in the uncovering phase, people (understand the offense, consequences: stress from added work, anxiety over grade); 2. decision phase: learn what forgiveness means, decide to forgive friend, knowing it is a choice; 3. in the work phase, empathsize with friend, understand why they did what they did (stress, issues at home); 4. deepening phase: discover meaning in the offense and hurt friend (become more connected w friend, find purpose in the experience
Interdependence theory of forgiveness
people are connected, or INDEPENDENT (goals are sometimes compatible, sometimes in conflict), people must decide whether to (prioritize self-interest, prioritize the relationship), best demonstrates the effects of forgiveness on RELATIONSHIP WELL-BEING; independence is assessed in DIAGNOSTIC SITUATIONS (dilemmas that occur when desires and goals in conflict); resolved through a TRANSFORMATION OF MOTIVATION: Avoid natural tendency to be self-oriented, Instead, focus on relationship-oriented goals
Interdependence Theory in Action
Diagnostic situation occurs: Highly connected interpersonal situation, with grade
and friendship at stake, Transformation of motivation: Move away from desire to retaliate (ruin friend’s grade), Prioritize rebuilding friendship
griffin, 2015; Comprehensive review on the link between forgiveness and personal well-being
found that forgiveness was related with better mental health: lower neg experiences (depression, anxiety, stress; rumination (bringing up past events), hostility, PTSD; more positive experiences: life satisfaction; positive emotion, optiminism, hope; larger and more supportive network; better self-reported health; Adaptive identity development (personal growth, seeing oneself as capable of forgiving, seeing oneself as capable of addressing conflict
Unforgiveness related to poor mental health
Greater stress and physiological indicators of stress; Greater negative emotions affect mental health over time
Forgiveness promotes RELATIONSHIP HARMONY
Decreases number of conflicts (Stop bringing up prior wrongs or offenses); Smoother and peaceful interactions (Promotes greater intimacy)
Relationship mastery and maintenance
Promotes putting effort into a relationship; Promotes trust; Promotes relationship success and satisfaction
what is an apology
is an acknowledgement of wrongdoing and expression of guilt from a transgressor to the victim; Apologies are the most effective TOOL OF RECONCILIATION from a transgressor
The Role of Apologies
High-quality apologies include the following elements: 1. Acceptance of responsibility; 2. Offer of repair; 3. Admission of wrongdoing; 4. Acknowledgment of harm; 5. Promise to behave better; 6. Explanation; 7. Request for forgiveness; 8. Remorse
High-quality apologies do not include self-protective strategies:
1. Excuses, 2. Justification, 3. Victim blaming, 4. Minimizations
Benefits of apologies:
Help victims feel validated, Improve victims’ evaluations of the transgressors, Decrease victims’ aggression toward transgressors, Increase victims’ empathy and willingness to forgive, Repairs reputations of both transgressor and victim