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23 Terms

1
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What are the 4 functional areas?

Marketing

HR

Financial

Operations

2
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What is a mission statement?

Declares the organisations purpose , aims, policy and values

3
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What are corporate objectives?

Sets out what you need to acheive long term goals

4
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What order leads to the mission statement?

Corporate strategies → corporate objectives → mission statement

5
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What are external influences of mission statements?

PESTLE

Society views

6
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What are internal influences for mission statements?

Business ownership

Short-termism

Internal environment e.g: new leader, business culture

7
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What is short-termism?

Where a business prioritises short term rather than long term performance

8
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What does short-termism emphasise?

Share price

Revenue growth

Growth /operating profit

9
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What is strategy?

Medium to long term plan that details now the company intents to achieve its corporate objectives

10
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What is tactic?

Meeting short term targets

Requires fewer recourses to implement

Maybe easy to reverse

11
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What is at the expense of short-termism?

Market share

Quality

Innovation

Brand reputation

Employee skills

Social responsibility

12
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What is swot analysis?

The method of analysing current situation examining strength, weaknesses, opportunities and threats of the business

13
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What are the internal parts of SWOT?

strengths

weaknesses

14
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What are the external parts of SWOT?

opportunities, threats

15
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Why is SWOT analysis used?

It can be used to inform decision making and set corporate objective and strategies

16
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What are the internal influences for finance?

Current financial position

use of budget

cash flow

financial expertise

17
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What are the external influences for finance?

Interest rates

exchange rates

current market price

18
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What are the internal influences for marketing?

level of creativity in staff

data on success of existing campaigns

19
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What are the external influences for marketing?

products launched

market conditions

competition advertising

20
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What are the internal influences for HR?

current staff abilities

abilities of managers

21
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What are the external influences for HR?

current employment rates

unemployment rates

current rates

22
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What are the internal influences for operations?

existing expertise and capacity

quality assurance / control

existing assets and availability

23
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What are the external influences for operations?

customer wants and needs

rival business’

market conditions

market for new innovation