Chapter 13 Leadership Power and Negotiation

Paolo calls in his sales team and says "Okay, everybody, listen up: We're going to increase our sales across the board 30 percent next quarter. Here's how we're going to do it, and here's what I'm going to do to help us get there." Paolo is demonstrating

Leadership

By virtue of being Vice President in charge of operations at Standard Plastics, Inc., Tom has _____ power

legitimate

International Printers, a computer hardware firm, is looking for an employee to serve as field director at the company's Paris office. Reggie wants the position and has approached Meredith, who is in charge of interviewing for the position, to convince her that he is right for the position. In this situation, Meredith has ________ power

reward

As one of the most experiences medical doctors in the world when it comes to a particular rare but serious rheumatological condition, Serena possesses enormous _______ power within the medical community

expert

Kenya heads the nurse's staff in the intensive care ward of Alston Memorial Hospital. Her job involves ensuring that work in the ward runs smoothly, which in part means maintaining the requisite standard in hospital hygiene and patient care. Her job naturally involves the use of coercive power, which also means remembering the guideline that she should

warn people prior to giving punishment