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Quantitative, Measurable, Realistic, Understandable, Challenging, Hierarchical, Obtainable, Congruent across departments, Associated with timeline
Desired Characteristics of Objectives
Controls
can be established to focus on actual performance results, activities that generate the performance or on resources that are used in performance.
Feedforward Control, Concurrent Control, Feedback Control
Types of Control
Feedforward Control
is a preventive control such as policy and operational manual
Concurrent Control
control occurs when the activity is still in the process
Cooperative Strategies
to gain competitive advantage with a industry by working with other firms
Collusion
the active cooperation of firms within an industry to reduce output and raise prices in order to get around the normal economic law of supply and demand
Strategic Alliances
long term cooperative arrangement between two or more independent firms or business units that engage in business activities for mutual economic gain
Growth Strategies, Stability, Retrenchment
3 General Orientation of Directional
Vertical Growth
it grows by making its own supplies and / by distributing its own products
Backward Integration
seeking ownership or increased control of firm's suppliers
Forward Integration
gaining ownership or increased control over distributors or retailers
Full Integration
a firm internally makes 100% of its key supplies and completely control its distributors.
Taper Integration (concurrent sourcing)
a firm internally produces less than half of its own requirements and buys the rest from outside suppliers
Quasi-Integration
a company does not make any of its key supplies but purchases most of its requirements from outside suppliers that are under its partial control.
Long Term Contracts
are agreements between two firms to provide agreed upon goods and services to each other for a specified period of time
Horizontal Growth
expanding its operations into other geographic locations and / or by increasing the range of products & services offered to current markets
Exporting
shipping goods produced in the company’s home country to other countries for marketing
Licensing
the licensing firm grants rights to another firm in the host country to produce and sell a product
Franchising
the franchiser grants rights to another company to open a retail store using the franchiser’s name and operating system
Joint Ventures
between a foreign corporation & a domestic company is the most popular strategy used to enter a new country
Acquisition
purchasing another company
Greenfield Development
the company doesn't want to purchase another company's problems along with its assets and build its own manufacturing plant and distribution system
Production Sharing
process of combining the higher labor skills and technology available in developed countries with the lower cost.
Turnkey Operations
are typically contracts for the construction of operating facilities in exchange for a fee.
Management Contracts
corporation can use some of its personnel to assist a firm in a host country for a specified fee and period of time
Diversification Strategies
happens when opportunities for growth depleted
Concentric Diversification
by focusing on its distinctive competence and uses it for diversification
Conglomerate Diversification
diversifying to an industry unrelated to its current one
Stability Strategies
continuing its current activities without any significant change in direction
Pause/Proceed with caution strategy
an opportunity to rest before continuing a growth or retrenchment strategy
No-change Strategy
is a decision to do nothing new
Profit Strategy
is a decision to do nothing new in a worsening situation but instead to act as though the company’s problems are only temporary
Retrenchment Strategies
it is applicable when it has a weak competitive position in some or all of its product lines resulting in poor performance
Turn Around Strategy
emphasizes the improvement of operational efficiency & its probably most appropriate when a corporation's problems are pervasive but not yet critical.
Captive Company Strategy
involves giving-up independence in exchange for security
Sell out/Divestment Strategy
the corporation has multiple business lines & it chooses to sell off a division with low growth potential.
Bankruptcy/Liquidation Strategy
involves giving-up the management of the firm to the courts in return for some settlement of the corporation's obligations
Portfolio Analysis
top management views its product lines & business units as a series of investments from which it express a profitable return.
Corporate Parenting
it views a corporation in terms of resources & capabilities that can be used to build business unit value as well as generate synergies across business units
Lower Cost Strategy
is the ability of a company or a business unit to design, produce and market a comparable product more efficiently than its competitors
Differentiation Strategy
is the ability of a company to provide unique and superior value to the buyer in terms of product quality, special features or after sales service
Tactics
is a specific operating plan that details how a strategy is to be implemented in terms of when and where it is to be put into action
Timing Tactic
first mover/pioneer that establish a reputation as an industry leader
Market Location Tactics
deals with where a company implement a strategy.
Frontal Assault
the attacking firm goes head-to-head with its competitor.
Flanking Maneuver
a firm may attack a part of the market where the competitor is weak.
Bypass Attack
this tactic attempts to cut the market out from under the established defender by offering a new type of product that makes the competitor's product unnecessary.
Encirclement
it occurs as an attacking company or unit encircles the competitor’s position in terms of products or market or both
Guerilla Warfare
it accepts small gains and avoid pushing the establish competitor to the point that it must respond/else lose face
Matrix Structure
functional & product forms are combined simultaneously at the same level of the org.
Network Structure/Virtual Structure
is a series of independent firms or business units linked together by computers in an information system that designs, produces, and markets a product or service.
Reengineering
is the radical redesign of business processes to achieve major gains in cost, service or time
Six Sigma
is an analytical method for achieving near perfect results on a production line
Job Design
refers to the study of individual tasks in an attempt to make them more relevant to the company and to the employee
Job Enlargement
combining tasks to give a worker more of the same type of duties to perform
Job Rotation
moving workers through several jobs to increase variety
Job Enrichment
altering the jobs by giving the worker more autonomy & control over activities
Strategic Management
is a set of managerial decisions and actions that determines the long-run performance of a corporation
Environmental Scanning
the monitoring, evaluating, and disseminating of information from the external and internal environments
Strategy Formulation
the development of long-range plans for managing opportunities and threats in light of strengths and weaknesses
Corporate Strategy
describes a company’s overall direction in terms of growth and management of business and product lines
Functional Strategy
the approach taken by a functional area to achieve objectives and strategies by maximizing resource productivity
Strategy Implementation
the process by which strategies and policies are put into action
Programs
statement of activities or steps needed to accomplish a single-use plan
Budget
a detailed cost of each program
Procedures
a system of sequential steps or techniques describing how a particular task is to be done
Evaluation and Control
the process of monitoring activities and performance results to compare actual with desired performance
Entrepreneurial Mode
a decision-making mode focusing on opportunities, with problems being secondary
Adaptive Mode
a decision-making mode characterized by reactive solutions to problems rather than proactive opportunities
Planning Mode
the systematic gathering of information, generating alternatives, and selecting the best strategy
Logical Incrementalism
a synthesis of planning, adaptive, and entrepreneurial modes of decision making
Steep Analysis
the analysis that scans socio-cultural, technological, economic, ecological, and political-legal environments
Basic Financial Planning
a phase of strategic management where it undergoes the process of assessing the current financial situation of a business to identify future financial goals and how to achieve them
Externally Oriented Strategic Planning
top management takes control of the planning process with the consultant that often provides sophisticated and innovative techniques
Directive
a characteristic of strategy decision-making
Threat of New Entry
one of Porter’s five forces which measures how easily new competitors can enter the market
Buyer Power
one of Porter’s five forces that indicates how much customers can influence prices and quality
Competitive Rivalry
one of Porter’s five forces that shows the intensity of competition among existing firms in the market
Threat of Substitution
the risk that alternative products or services can replace existing offerings
Supplier Power
refers to the influence suppliers have on input prices, quality, and availability. Fewer suppliers or unique resources increase their power
Analyzers
are corporations that operate in at least two different product-market areas
Prospectors
are companies with fairly broad product lines that focus on product innovation and market opportunities
Defenders
refers to companies with a limited product line that focus on improving the efficiency of their existing operations
Strategic Types
is a category of firms based on a common strategic orientation and a combination of structure, culture & processes consistent with that strategy
Brainstorming
is a non-quantitative approach that requires simply the presence of people with some knowledge of the situation to be predicted
Delphi Technique
experts independently assess the likelihoods of specified events
Statistical Modelling
is a quantitative technique that attempts to discover causal or explanatory factors that link two or more time series together
Extrapolation
is the extension of present trends into the future
Expert Opinion
is a non-quantitative technique in which experts in a particular area attempt to forecast likely developments
Prediction Markets
is a recent forecasting technique enabled by easy access to internet
Competency
a cross functional integration and coordination of capabilities
Core Competency
a collection of competency that crosses divisional boundaries, widespread within the corporation and something that the corporation can do exceedingly well
Capabilities
refers to a corporations ability to exploit its resources