Thẻ ghi nhớ: English Collocations in Use Advanced - unit 16 (Customer services) | Quizlet

good value for money

it is well worth the money it costs

fit for purpose

good enough to be used for the function it was intended for

ex: He said the building was not .... because it was too small and lacked wheelchair access.

place an order

make an order, order something

regular customers

khách quen

healthy competition

sự cạnh tranh lành mạnh

prompt service

quick service, service that is done or happening without delay (dịch vụ nhanh)

next-day delivery

a delivery service that allows you to have goods delivered the day after you ordered

ex: We guarantee ... for all purchases.

put someone on hold

to leave someone waiting on the telephone before they can speak to someone

demand a full refund

ask for all money back

take my custom elsewhere

stop buying from a business and go to another

ex: If we don't give good service, people will ... elsewhere.

have grounds for complaint

have a reason for complaining

conform to safety regulations

obey all the rules or laws relating to safety

honour all commitments to

do what you said you would do