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Assessment
A systematic process in health care used to gather and analyze information about a patient's condition
Objective Data
Results of diagnostic tests, measurements, and observations made by health care professionals
Subjective Data
Information gathered directly from the patient, including feelings and symptoms that cannot be measured (eg, pain, nausea)
Licensure
A government-issued permission for an individual to legally practice a health care profession after meeting certain requirements
Primary Responsibility of Local Health Departments
Prevent disease, promote health, and protect the community through education and services
Complementary Medicine
Health care approaches used together with traditional medicine (eg, using acupuncture along with physical therapy)
Palliative Care
Specialized medical care focused on relief from symptoms and stress of serious illness, aiming to improve quality of life
Assisted Living
Residential facility for people who need help with daily activities but not constant medical care
Cardiac Care Unit (CCU)
Special hospital unit for patients with serious heart conditions
Continuing Care Community
Offers a range of services from independent living to nursing care
Emergency Room (ER)
Provides immediate treatment for acute illnesses and trauma
General Unit
Hospital unit for patients who need standard medical or surgical care
Hospice
Care for terminally ill patients, focusing on comfort and quality of life
Intensive Care Unit (ICU)
Specialized unit for critically ill patients requiring constant monitoring
Intermediate Care Facility
Provides care for individuals who are not independent but don't need full nursing home care
Transitional Care Unit
For patients needing recovery time after hospitalization before returning home
Psychiatric Hospital
Facility for treatment of mental illness and emotional disorders
Rehab Unit / Hospital
Offers therapies (physical, occupational, speech) to help patients recover function
Skilled Nursing Facility (SNF)
Provides 24-hour nursing care and rehabilitation services
Acupuncture
Traditional Chinese technique using thin needles at specific body points to relieve pain or treat conditions
Chiropractic
Focuses on diagnosing and treating mechanical disorders of the spine and musculoskeletal system, often through spinal adjustments
Holistic Medicine
Treats the whole person (mind, body, spirit), not just the symptoms
Homeopathy
Based on the belief that small, diluted doses of natural substances stimulate the body’s healing
Massage Therapy
Manipulation of soft tissues to relieve pain, reduce stress, and promote wellness
Osteopathy
Uses manual therapy to treat and strengthen the musculoskeletal framework, often involving joints and muscles
Reflexology
Application of pressure to specific points on the feet, hands, or ears believed to correspond with different body organs
Therapeutic Touch
A practice involving the therapist passing hands over the patient's body to promote healing (without physical contact)
Do all ethical dilemmas have clear answers?
No, ethical dilemmas often involve complex decisions without clear right or wrong answers
Importance of Code of Ethics
Guides professionals in making responsible and morally sound decisions in patient care
Euthanasia
The act of deliberately ending a person's life to relieve suffering; controversial and regulated differently across regions
Respecting Patient Autonomy
Essential in health care; patients have the right to refuse or decline treatment, and this decision must be honored
Implied Consent
Assumed consent, such as a patient extending their arm for a blood draw
HIPAA
Protects patients' medical records and personal health information from unauthorized access or disclosure
Advance Directive
Legal document expressing a patient's wishes regarding medical treatment in case they become unable to communicate
Agent
A person authorized to make medical decisions on behalf of the patient
Assault
Threat or attempt to harm someone
Battery
Physical contact or treatment without consent
Breach of Contract
Failure to fulfill a legal agreement
Confidentiality
Obligation to keep patient information private
Contract
A legally binding agreement
Defamation of Character
False statements that harm a person’s reputation
Durable Power of Attorney
Legal document assigning someone to make healthcare decisions if the patient is unable
Express Consent
Clearly stated agreement, either verbally or in writing
False Imprisonment
Holding someone against their will without legal justification
Fraud
Deliberate deception for personal gain
Informed Consent
Patient gives permission after being fully educated on procedures and risks
Libel
Written false information that damages reputation
Living Will
Document stating what medical treatments a person does or doesn’t want at end of life
Slander
Spoken defamation
Human Development
Refers to both physical and emotional development across a lifespan
Erikson’s Theory
Based on psychosocial development, where each life stage involves overcoming a specific conflict to develop a healthy personality
Health Care and Dying Patients
Professionals should offer comfort, listen compassionately, and support emotional needs—sometimes just being present and listening is most important
Infancy (0–1 year)
Trust vs Mistrust
Toddler (1–3 years)
Autonomy vs Shame and Doubt
Preschooler (3–6 years)
Initiative vs Guilt
School-Aged Child (6–12 years)
Industry vs Inferiority
Adolescence (12–18 years)
Identity vs Role Confusion
Young Adult (18–40 years)
Intimacy vs Isolation
Middle Adult (40–65 years)
Generativity vs Stagnation
Later Adult (65+ years)
Integrity vs Despair
Most Workplace Injuries
Result from improper body mechanics, especially back injuries from lifting
Ergonomic Supports Examples
Adjustable chairs, proper keyboard placement, lifting devices
Proper Lifting Technique
Use leg muscles, not the back Keep the object close to your body and avoid twisting
Immune Response
The body recognizes pathogens and activates white blood cells to destroy them (eg, through antibodies)
Parasites
Microorganisms that harm a host while benefiting themselves
Viruses
Infectious agents that need a host to reproduce and are hard to treat since they’re not killed by antibiotics
Standard Precautions
Should be followed with all patients, regardless of diagnosis
Pathogen
A microorganism that causes disease
Normal Flora
Microorganisms that normally live in and on the body and usually don't cause harm
Opportunistic Infection
Infections that occur when the immune system is weakened
Aerobic
Microorganisms that require oxygen to live
Antiseptic
Substance used on skin to reduce microorganisms (eg, hand sanitizer)
Disinfectant
Chemical used to kill microorganisms on non-living surfaces
Sterilization
Process that kills all forms of microbial life, including spores
Nosocomial Infection
Infection acquired in a healthcare facility
Unfamiliar Procedure?
Inform your supervisor Never perform a procedure you are not trained or licensed to do
Fire Extinguisher Use
Aim at- The base of the fire
ABC Fire Extinguisher Advantage
Works on Class A (ordinary), B (flammable liquids), and C (electrical) fires—most versatile
MSDS (Now SDS)
Safety Data Sheets provide vital safety information for handling chemicals, including hazards, precautions, and emergency procedures
Who Gets Treated First?
Patients with life-threatening but potentially survivable conditions (eg, severe bleeding, airway obstruction) are treated before minor injuries
Closed-Toe Shoes
Protect against spills, sharps, and injuries
Limit Perfume
Patients may have allergies or sensitivities
Tie Back Hair
Prevents contamination and keeps vision clear
Simple Jewelry
Reduces infection risk and prevents snagging on equipment
Proper Dental Hygiene
Essential for professional appearance and to avoid offensive breath in close interactions
Dealing with Prejudices
Recognize and actively challenge your biases
Culture
A shared set of beliefs, values, customs, and behaviors of a group
Disrespectful Behavior
Making assumptions or generalizations based on a patient’s race, culture, or background
Western Medicine
Focuses on diagnosis and treatment with scientifically proven methods (eg, surgery, medications)
Complementary
Used with conventional medicine (eg, massage + chemo)
Alternative
Used instead of conventional care (eg, herbal remedies instead of prescription meds)
Physiological
Food, water, sleep
Safety & Security
Shelter, job stability, health insurance
Love / Affection
Friendships, family bonds
Esteem
Achievement, recognition
Self-Actualization
Personal growth, fulfilling potential
Successful Communication
Occurs when the message is understood by the receiver as intended
Most Important Oral Skill
Active listening—showing you truly hear and understand the patient
Written Communication
Needs to be carefully organized because it is permanent, can be referenced, and misinterpretations can have serious consequences
Patient Charting Process
Document accurately, legibly, and timely Use objective data (what you observe) and subjective data (what the patient says)