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What is the definition of the attitudes model?
The attitudes model consists of judgments that are either favorable or unfavorable toward people and events.
Which three components make up the attitudes model?
The attitudes model is comprised of cognitive, affective, and behavioral
What is another way to describe the three components of the attitudes model?
evaluation, feeling, and action
What is an example of the cognitive component of an attitude?
An example of the cognitive component is the evaluation that "my pay is low".
What is an example of the affective component of an attitude?
An example of the affective component is the feeling of being angry over how one is being paid.
What is an example of the behavioral component of an attitude? .
An example of the behavioral component is the action of going to look for another job
How is cognitive dissonance defined and what is an example
Cognitive dissonance is any incompatibility between two or more attitudes or between behavior and attitudes
What is the difference between quantitative and qualitative research?
Quantitative research uses surveys or multiple choice while qualitative research involves open-ended questions and interviews (referred to as "interfuse" in the sources).
How is "Affect" defined in the study of emotions?
Affect is defined as a broad range of feelings including both emotions and moods.
What are the characteristics of "Emotions"?
Emotions are intense, discrete, and short-lived feelings that are often caused by a specific event and can trigger nonverbal reactions
What are the characteristics of "Moods"?
Moods are longer-lived and less intense than emotions and they are generally not affected by a particular event or specific context.
In the context of Emotional Intelligence what does it mean to be conscientious
Being conscientious involves the ability to perceive emotions in oneself and others.
In the context of Emotional Intelligence what is "Cognitive ability"?
Cognitive ability refers to the capacity to understand the meaning of emotions.
In the context of Emotional Intelligence what emotional stability
w Emotional stability is the ability to regulate emotions.
What does "Conceptualizing" mean in the context of moods and feelings?
Conceptualizing means leaving nothing to interpretation when explaining good/positive or bad moods.
What is "Surface acting"?
Surface acting involves hiding one's true feelings and forgoing emotional expressions to follow display rules often involving non-verbals and paraverbals.
What is "Deep acting"?
Deep acting is the attempt to modify one’s true feelings based on established display rules making the internal feelings "invisible".
What is "Emotional Dissonance" and what is its potential impact?
Emotional dissonance occurs when a person feels one emotion inside but projects a different emotion outwardly; this often leads to burnout.
What is the Affective Events Theory (AET)?
The Affective Events Theory (AET) is a model suggesting that workplace events trigger emotional reactions which in turn influence workplace attitudes and behaviors