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group
communication system composed of 3 or more individuals, interacting for the achievement of some common goal(s) who influence and are influenced by each other
primary group
a group characterized by an informal structure and close personal relationships; can be automatic; important inflyence on self identity and socialization skills
secondary group
Time-limited group relationships with an established beginning and end; size determined by goals and functions; prescribed formal structure; group ends when task is completed
group dynamics
communication processes and behaviours that occur during the life of a group; influenced by group norms, functional group roles, self roles and maintenance functions
group norms
Unwritten behavioural rules of conduct expected of group members; provides needed predictability for effective group functioning and make the group safe for its members
universal norms
explicit behavioural standards which must be present in all groups to achieve effective outcomes
functional group roles
roles that relate to the type of member contributions needed to achieve group goals
self roles
Roles a person unconsciously uses to meet self-needs at the expense of other members’ needs, group values, and goal achievement
maintenance functions
Activities that facilitate working relationships among group members and increase personal satisfaction
harmonizing
maintenance function; attempts to reconcile disagreements, helps members reduce conflict and explore differences in a constructive manner
gatekeeping
maintenance function; keeps communication channels open; points out commonalities in remarks; suggests approaches that permit greater sharing
encouraging
maintenance function; indicates by words and body language unconditional acceptance of others; agrees with contributions of other group members
compromising
maintenance function; admits mistakes; offers a concession when appropriate; modifies position in the interest of group cohesion
setting standards
maintenance function; calls for the group to reassess or confirm implicit and explicit group norms when appropriate
task functions
Activities that facilitate groups working together towards their goals
initiating
task function; identifies tasks or goals; defines group problem; suggest relevant strategies for solving problems
seeking info or opinion
task function; requests facts from other members; asks other members for opinions; seeks suggestions or ideas for task accomplishment
giving info or opinion
task function; offers facts to other members; provides useful information about group concerns
clarifying/elaborating
task function; interprets ideas or suggestions placed before group; paraphrases key ideas; defines terms; adds information
summarizing
task function; pulls related ideas together; restates key ideas; offers a group solution or suggestion for other members to accept or reject
consensus taking
task function; checks to see whether group has reached a conclusion; asks group to test a possible decision
interprofessional collaboration
when multiple providers from different professions provide comprehensive services by working with clients, their support networks, care providers, and communities to deliver the highest quality of care across all settings
forming
stage of group development where group forms with unclear purpose; introduction or group ground rules
storming
stage of group development where power and control is the focus; conflict and power struggles may occur; organizing structure and group goals evolve
norming
stage ot group development where individual goals align with group goals; group identity forms, with clear roles and responsibilities
performing
stage of group development where there is collaboration or friendly competitions; effective group structure, and focus on task achievement
adjourning
stage of group development where there is task completion; may be group disbanding; reviewing accomplishments and reflection
authoritatian
Work best when the group needs a strong structure to function and there is limited time to reach a decision
laissez-faire
group leader allows group members to decide how to complete task in defined time frame; can be effective in groups who are experts in their fields and independent and creative to accomplish group goals
democratic
form of participatory leadership, which involves members in active discussion and shared decision making
transformational
leader is inspirational and focuses on motivating group members to achieve a high level of performance in achieving group goals; focuses on collaboration, creativity and raising questions
cohesion
reults when members desire to work together to accomplish their goals; describes the emotional bonds members have for each other; develops as trust is established
groupthink
when the members’ strivings for inanimity override their motivation to realistically appraise alternative courses of action
aggressor
criticizes or blames others, personally attacks other members, uses sarcasm and hostility in interactions
blocker
instantly rejects ideas or argues an idea, cites tangential ideas and opinions, obstructs decision making
joker
disrupts work of the group by constantly joking and refusing to take group tasks seriously
avoider
whispers to others, daydreams, doodles, acts indifferent and passive
self-confessor
uses the group to express personal view and feelings unrelated to group tasks
recognition
seeks attention by excessive talking, tries to gain leader’s favour, expressing extreme ideas or demonstrating strange behaviours