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statutory law
the laws, rules and regulations enacted by legislatures
common law
the rules of a society established by court decisions
agency
a relationship in which a real estate broker or licensee, whether directly or through an affiliated licensee, represents a consumer by the consumer’s consent, whether express or implied in a real property transaction
agent
the individual who is authorized and consents to represent the interests of anther person
in the real estate business, a firm’s sponsoring broker is the agent and shares the responsibility with the licensees who work for him
always go to sponsoring broker with transactional information or problems with consumer or else that would be spreading confidential information
brokerage agreement
agreement, written or oral, between a sponsoring broker and a consumer for licensed activities to be provided to a consumer in return for compensation or the right to receive compensation from another
in IL, these have to be written, non verbal “handshakes” are unenforceable
consumer
means a person or entity seeking or receiving licensed activities
a client
a person who is being represented by a licensee
need buyer/agency agreement to have a client
required signed buyer/agency agreement before a showing
customer
a consumer who is not being represented by the licensee
compensation
the valuable consideration given by one person or entity to another person or entity in exchange for the performance of some activity or performance→ commissions
commissions are no longer disclosed, buyer has commission as part of their closing costs
confidential information
info obtained by a licensee during the term of a brokerage agreement that
was made confidential by the written request or written instruction of the client
deals with the negotiating position of a client
is information the disclosure of which could materially harm the negotiating position of the client
6 common law fiduciary duties
care, obedience, loyalty, disclosure, accountability, confidentiality
care
agent should know all the facts pertinent to the principals affairs
obedience
obligates the agent to act in good faith at all times, obeying the principals instructions in accordance with the contract
must obey LEGAL direction
loyalty
requires the agent to place the principals interest above those of all others
disclosure
agents duty to keep the principal informed of all facts or information that could affect the transaction. the agent may be held liable for damage for failing to disclose facts that a reasonable person would feel are important in choosing to go forward with a transaction
disclose everything, STICK TO THE LAW
accountability
IL license law requires agents to report the status of all funds or property received, give accurate copies of all documents to all parties and keep copies on files
confidentiality
agents may not disclose personal and confidential information about their principals, though material facts about a property’s physical condition must always be disclosed
IL residential property disclosure form- filled out by seller
buyers are required to see disclosure before writing the offer
material facts
facts that, if known, might be reasonably expected to affect the course of events
fiduciary
one who’s placed in a position of trust and confidence, duties of COLD-AC
puffing
vague exaggeration of a property’s benefits
fraud
intentional misrepresentations of a material fact so as to harm or take advantage of another person
false statements, intentionally concealing or failing to disclose important facts
negligence/constructive fraud
broker should have known statement about a material fact was false
latent defect
a structural defect that would not normally be uncovered over the course of an ordinary inspection, ex: crack in the foundation
patent defect- visible defect, ex: hole in the wall
stigmatized properties
properties that society has branded undesirable because of the events that occurred there, ex: homicide, hauntings, illegal drug manufacturing, gang-related)
never disclosed by listing agent
express agency
written or oral, enter into express contract, intention is specific
parties formally express their intention to establish an agency relationship and state its terms and conditions
listing agreement
authorizes the sponsoring broker to find a buyer or a tenant for the owners property
buyer agency agreement
express agency relationship between a buyer and a sponsoring broker
implied agency
the actions of the licensee indicate that the licensee has formed an agency relationship with a party, created by actions
termination of agency
death or incapacity of either party- know this
destruction of condemnation of the property
mutual agreement of all parties
breach
bankruptcy
completion, fulfillment
agency coupled with an interest
agent has an interest in the subject of the agency, such as the property being sold
you have ownership in the property, broker owned/agent owned written on all documents
universal agent
a person empowered to do anything the principal could do personally, done on behalf of the principal
licensee and power of attorney→ moving parent into a home
general agent
represents the principal, bind the principal to any contract within the scope of the agents authority
property manager- authorizes the tasks you do
special agent
represents the principal only for a specific act such as the sale of a house
real estate licensee→ putting lock box on door, negotiation
designated agent
person authorized by the sponsoring broker to act as the agent for a specific principal
the only licensee in the company that has the fiduciary responsibility toward that principal
single agency
when an agent or firm represents only one party (buyer, seller, tenant, landlord) exclusively in a real estate transaction (client=principal)
dual agency
agent represents 2 principals at the same transaction, requires equal loyalty to 2 separate principals
must have consent in written form both
while legal in IL, your brokerage can say no to dual agency
in house transactions are not the same
fiduciary responsibilities
licensees are required to deliver copies of all documents to the people who signed them within 24 hours
all funds entrusted to a sponsoring broker must be deposited in a special escrow account by the next business day following the signing of a sale contract or lease
can hire a book keeper for this
commingling
such monies with the sponsoring broker’s personal or general business funds is illegal
conversion
theft of the earnest money
Escrow account
master account log, journal, ledger, bank reconciliation statement
records of escrow account transactions must be retained for 5 years during which the records must be kept at the sponsoring brokers place of business for the first 2 years
principal
buyer or seller in a transaction
Q. open house and you are a listing agent
you do not need to keep things consumers say confidential
Q. administrative services
giving information- how many bedrooms, bathrooms, what are the taxes
does NOT create agency, you can answer informative questions from consumer
Q. undisclosed dual agency
ILLEGAL and will result in loss on license, if you host an open house and actively show the buyers the house, this is undisclosed dual agency
Q. discuss working with brokerage
client relationship→ not specified then its a brokerage agreement, if seller comes through, listing agreement
specific scenario- specific answer, vice versa (broad)
Q. scenario obedience
if seller asks for no sign or lock box, this is legal
Q. disclosure
what is not told to you by the seller and what you can see, you are not liable
Q. form of negligence
client wants boat parking, you sold them a house without a pier and told them they could build one, they were told no, if a pier does not already exist, you cannot build one even if your neighbors have one
Q. partial performance v substantial performance
partial- did some things but not all of things you said you would
substantial- did everything, but did not do it well
cannot lose you license for this but you will lose clients
q. designated agent
should only answer designated agent when talking about CREATING agency
have to be a designated agent first before any authority
Q. when talking about fiduciary responsibilities always…
answer 24 hours when talking about time