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Attributions
Explanations for why events or behaviors occur.
Dispositional attributions
Assigning cause to internal traits or personality.
Situational attributions
Attributing behavior to external factors.
Explanatory style
A person's habitual way of explaining events.
Optimistic explanatory style
Believing good things are permanent and due to self.
Pessimistic explanatory style
Believing bad events are one's fault and lasting.
Actor/observer bias
Attributing our actions to situations, others' to disposition.
Fundamental attribution error
Overemphasizing personal traits over situations in others.
Self-serving bias
Attributing successes to self, failures to external causes.
Internal locus of control
Belief that one controls their own fate.
External locus of control
Belief that outside forces determine fate.
Mere exposure effect
The more we're exposed to something, the more we tend to like it.
Self-fulfilling prophecy
Expectations lead people to act in ways that make those expectations come true.
Social comparison
Evaluating oneself by comparing to others.
Upward social comparison
Comparing yourself to someone better to improve or inspire.
Downward social comparison
Comparing yourself to someone worse off to feel better.
Relative deprivation
Feeling worse off by comparing yourself to others who are perceived as better off.
Stereotype
Generalized belief about a group.
Cognitive load
Mental effort being used.
Prejudice
Prejudgment or unjustified attitude toward a group.
Discrimination
Unfair actions based on group membership.
Implicit attitudes
Unconscious beliefs influencing behavior.
Just-world phenomenon
Belief that people get what they deserve.
Out-group homogeneity bias
Seeing out-group members as all alike.
In-group bias
Favoring one's own group.
Ethnocentrism
Judging other cultures by one's own.
Belief perseverance
Clinging to beliefs despite contrary evidence.
Confirmation bias
Favoring information that confirms beliefs.
Cognitive dissonance
Discomfort from conflicting thoughts or behaviors.
Social norms
Accepted behaviors in a group.
Social influence theory
Behavior influenced by real or imagined others.
Normative social influence
Conforming to be liked or accepted.
Informational social influence
Conforming for accuracy.
Persuasion
Influencing attitudes or behavior.
Elaboration likelihood model
Theory of persuasion through central/peripheral routes.
Central route
Persuasion via logic and evidence.
Peripheral route
Persuasion via superficial cues.
Halo effect
One good trait leads to overall positive impression.
Foot-in-the-door
Agreeing to small requests leads to bigger ones.
Door-in-the-face
Large request denied leads to smaller one accepted.
Conformity
Changing behavior to match group.
Obedience
Following orders from authority.
Individualism
Emphasis on individual goals.
Collectivism
Emphasis on group goals.
Multiculturalism
Embracing multiple cultures.
Group polarization
Group discussion strengthens opinions.
Groupthink
Desire for harmony overrides realistic decisions.
Diffusion of responsibility
Less personal responsibility in groups.
Social loafing
Less effort in groups than alone.
Deindividuation
Loss of self-awareness in groups.
Social facilitation
Improved performance with audience.
False consensus effect
Overestimating how much others agree with you.
Superordinate goals
Shared goals requiring cooperation.
Social traps
Conflicting parties pursue self-interest over group benefit.
I/O psychologists
Study workplace behavior and efficiency.
Burnout
Emotional exhaustion from chronic stress.
Altruism
Helping others without personal gain.
Prosocial behavior
Positive, helping behavior.
Social debt
Obligation to return a favor.
Social reciprocity norm
Expectation to return help.
Social responsibility norm
Help those who depend on us.
Bystander effect
Less likely to help in a crowd.
Situational variables
External factors influencing behavior.
Attentional variables
Where focus is directed affects response.
Psychodynamic theory
Personality is shaped by unconscious motives and conflicts, especially from childhood.
Rationalization
Creating a seemingly logical reason or excuse for behavior that is actually irrational.
Unconscious processes
Mental activities beyond conscious awareness that influence behavior.
Reaction formation
Behaving in a way opposite to one's unacceptable impulses.
Ego defense mechanisms
Strategies the ego uses to protect itself from anxiety and conflict.
Regression
Reverting to an earlier stage of development during stress.
Denial
Refusing to accept reality or facts.
Repression
Pushing distressing thoughts into the unconscious.
Displacement
Redirecting emotions from a threatening target to a safer one.
Sublimation
Channeling unacceptable impulses into socially acceptable activities.
Projection
Attributing one's own unacceptable thoughts or feelings to others.
Projective tests
Personality assessments that use ambiguous stimuli to reveal unconscious thoughts (e.g., Rorschach inkblot test).
Preconscious mind
Thoughts that are not currently in awareness but can be brought to consciousness.
Unconscious mind
The part of the mind with thoughts and desires outside of awareness but influencing behavior.
Humanistic psychology
Focuses on personal growth, self-awareness, and free will.
Unconditional regard
Accepting and valuing a person without conditions.
Self-actualizing tendency
The drive to fulfill one's potential and achieve the highest level of human functioning.
Social-cognitive theory
Personality is shaped by interactions between personal factors, behavior, and environment.
Self-esteem
One's overall sense of personal value or worth.
Reciprocal determinism
The idea that behavior, environment, and personal factors all influence each other.
Self-concept
The mental image one has of oneself.
Trait theories
Theories that focus on identifying and measuring enduring personality characteristics.
Self-efficacy
Belief in one's ability to succeed in specific situations.
Big Five theory
Personality is made up of five main traits—openness, conscientiousness, extraversion, agreeableness, and neuroticism.
Agreeableness
A trait characterized by warmth, kindness, and cooperation.
Openness to experience
A trait involving imagination, curiosity, and creativity.
Extraversion
A trait marked by sociability, energy, and assertiveness.
Conscientiousness
A trait reflecting organization, responsibility, and dependability.
Emotional stability
A personality trait describing calmness and emotional control (opposite of neuroticism).
Personality inventories
Standardized questionnaires used to assess personality traits (e.g., MMPI).
Factor analysis
A statistical method used to identify clusters of related traits in personality research.
Drive-reduction theory
Motivation arises from the desire to reduce internal tensions caused by unmet biological needs.
Homeostasis
The body's tendency to maintain a balanced internal state.
Arousal theory
People are motivated to maintain an optimal level of arousal (alertness and stimulation).
Optimal level of arousal
The ideal amount of arousal needed for peak performance.
Yerkes-Dodson Law
Performance increases with arousal to a point, then decreases when arousal becomes too high.