Police supervision and management test 2

transactional leadership

exchanging something (giving talent and they give you money/benefits)

transformational, transactional, and servant

what are the three types of leadership

leadership

the ability to influence another’s behavior ethically

communicating

a process by which information is exchanged between individuals through a common system of symbols, signs, and behaviors

laissez-faire

policy or attitude of letting things take their own course, without interfering

supervisors go with the flow, don’t upset the cart, take the minimal route of resistance to get to a conclusion

emotional intelligence

ability to understand, manage, and effectively respond to your own emotions and those of others

amygdala - part of the brain associated with emotions: Daniel Goleman wrote the book

true

true or false : leadership can be learned

hawthorne effect

a phenomenon where individuals change their behavior and performance in response to being observed by others, rather than due to changes in their environment (monitoring increases effort)

management

a focus on planning, budgeting, and ensuring operational stability

meta-analysis

the statistical analysis of a large collection of analysis results from individual studies for the purpose of integrating the findings; researchers look at different studies, data from other places

it builds trust, boosts employee morale, and enhances productivity by fostering direct communication between leaders and teams (prevents disconnection)

why is LBWA (leadership by walking around so important)

open organizational system

input from outside your group, ownership by others, human element, different backgrounds and perspectives

closed organizational system

operates more self-contained, rigid, and hierarchical entities that prioritize internal control and predictability over adaption

transformational leadership

style of leadership where leaders inspire, motivate, and empower followers to achieve extraordinary outcomes and personal growth by fostering a shared vision and positive organizational change; more powerful

compromise

you both give something up, and neither is fully satisfied

consensus

you both come up with an agreement where you are both satisfied in the end

situational leadership

type of leadership that changes how you react to different situations; depends on the person you are supervising, their motivations (changing your leadership to make them a better employee)

both written and verbal

what is the best type of message

intrinsic motivation

comes from within the employee because he/she wants to perform the task; more powerful and sustainable

extrinsic motivation

is based on rewards such as salary, bonuses, and transfers

federal consent decrees

a legally binding, court-enforced settlement agreement between the US Department of Justice and a party accused of violating federal law or civil rights

difference between a group and a team

One consists of individuals with independent goals, separate tasks, and individual accountability to a leader

the other has a shared, common purpose, where members are interdependent and collectively accountable for results

servant leadership

type of leadership where they are trying to help smooth the way for other people, you are responsible for facilitating people (people-first, top-down)

lautenberg amendment

amendment where any individual who has previously been convicted of a qualifying predicate crime is prohibited from possessing a g*n

groupthink

groups prioritize harmony and consensus over critical analysis, inability to manage agreement

procedural justice

The fairness of the processes used by authorities to make decisions, how outcomes are reached rathar than just the outcomes themselves

listening

a difficult skill to master when communicating with another person

law of the lid

leadership ability is the ceiling of ______ that determines a person’s maximum level of effectiveness; if your leadership is a 4 out of 10, then your organization’s effectiveness cannot exceed a 3

descriptions of one way communication

• speed

• orderliness

• no feedback incorporated

• works better with those who know each other well and train together

descriptions of two way communication

• accuracy

• share power and responsibility

• understanding

• feedback

• slower

  • better to follow up if time permits

bureaucratic

lots of rules, lack of flexibility, rules come first

the blake-mouton managerial grid

a behavioral tool used to evaluate and improve leadership styles by mapping “concern for production” against “concern for people” on a 9×9 grid ; it is not considered a static model

directing, coaching, supporting, and delegating

the four quadrants of situational leadership by Hersey and Blanchard

jim collins hedgehog concept

a strategic management based on the intersection of three circles: passion, best-in-the-world capabilities, and economic engine

president’s task force pillars

• building trust and legitimacy

• policy and oversight

• technology and social media

• community policing and crime reduction

• training and education

• officer wellness and safety

90% is nonverbal

is most communcation verbal, or non-verbal

interview

learning about what happened from someone else; non-accusatory, information gathering

interrogation

learning about whether or not they are a suspect in a case; accusatory, structural procedure aimed at a confession

servant leadership

primary goal is to serve employees, goal is to make it easier for others

false

true or false: management and leadership are basically the same concepts

foot patrol has little to no impact on crime rate

what is true in regards to the “broken windows” theory

evidence-based policing

term used to describe the social research of policing methods to ensure effectiveness before they are implemented

false

true or false: supervision in traditional policing departments tends to fall under the open system theory of leadership

true

true or false: efficiency is doing something well and effectiveness is doing the right thing

kelling and wilson

the 1982 article “broken windows” that describes how evironmental appearance impacts crime was written by

false

true or false: you are basically stuck with the leadership skills you are born with and cannot learn new ones

encouraging feedback

which of the following is not a characteristic of a closed system style of leadership

• not open to outside influences

• inflexibility

• encouraging feedback

• top-down leadership style

legitimacy

the public’s support of police agencies to perform accepted law enforcement tasks

Richard Speck

was a mass murderer who killed 8 student nurses,