421 Section 2 Midterm Review

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Last updated 7:08 PM on 10/4/25
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19 Terms

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Leadership

The ability to facilitate and influence others to make recognizable progress toward shared or individual goals.

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Management

The ability to use organizational resources to accomplish predetermined objectives through planning, organizing, controlling, and coordinating.

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SMART Goals

Framework for goal creation that is Specific, Measurable, Achievable, Realistic, and Time-oriented.

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Emotional Intelligence (EI)

The ability to recognize, understand, and manage one’s emotions and those of others.

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Theory X

Assumes people dislike work, avoid responsibility, and need control.

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Theory Y

Assumes people seek responsibility, self-direction, and creativity.

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The Big Five Personality Traits

Five broad personality dimensions affecting behavior and leadership style: Extroversion, Agreeableness, Conscientiousness, Negative Affectivity, Openness to Experience.

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Management by Objective (MBO)

Systematic management approach using agreed-upon objectives to measure performance.

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Internal Locus of Control

Belief that one’s actions control outcomes.

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External Locus of Control

Belief that external factors determine results.

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Stress

The physical or psychological response to challenges or threats.

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Leadership Models

Different approaches to leadership such as Classical, Transactional, Visionary, and Organic leadership.

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Ralph Stogdill’s Leadership Research

Identified key leadership behaviors: Initiating Structure (organizing and defining roles) and Consideration (providing emotional support and trust).

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Transformational Leadership

Inspires followers through vision, respect, and shared purpose, encouraging innovation and mutual growth.

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Servant Leadership

Puts the needs of followers before organizational goals, building trust, loyalty, and morale.

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Managerial Functions

Four functions: Planning, Organizing, Leading, and Controlling as defined by Henri Fayol.

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Managerial Skills

Three skill sets: Conceptual Skills, Human Skills, and Technical Skills essential for effective management.

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Stress-Performance Relationship

Moderate stress can enhance performance; too much causes burnout, too little causes apathy.

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Strategic Planning

Long-term process of defining goals, identifying stakeholders, and evaluating strengths and weaknesses (SWOT analysis).

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