Team Dynamics, Stressors, and Organizational Behavior in Workgroups

What are groups

individuals working towards a common goal

Define emergent states in the context of teams.

the shared, dynamic attitudes, beliefs, and feelings of a team that develop over time through member interactions

What is the purpose of team processes?

to coordinate individual resources to achieve collective goals, which enhances team effectiveness and performance

Differentiate between multiple team membership and multiteam systems.

Multiple team membership refers to individuals being part of several teams, while multiteam systems involve a team of teams.

Why are teams considered important in organizations?

They can produce outcomes that are greater than the sum of individual efforts.

What is the formula for actual productivity?

Actual productivity = potential productivity - process loss.

List the three dimensions of team effectiveness according to Hackman (1987).

Team output, team viability, and impact of teamwork.

What are the two dimensions of team effectiveness identified by Mathieu et al. (2019)?

Tangible outcomes and influences on team members.

What does team composition refer to?

the selection of individuals assigned to a team.

What is meant by task design in team dynamics?

refers to how structured a task is for the team.

What are shared mental models in a team context?

Cognitive frameworks that team members use to understand their tasks and roles.

Define transactive memory systems.

The knowledge of which team members to consult for specific information.

What is psychological safety in a team?

The belief that team members can express their ideas without fear of judgment.

What are the three main components of team cohesion?

Interpersonal attraction, group pride, and task commitment.

Identify the types of conflict that can occur in teams.

Task conflict, process conflict, and relationship conflict.

what are team processes

The dynamic interactions, activities, and communication patterns that team members use to combine their individual skills and knowledge to achieve collective goals

What are the three components of burnout

emotional exhaustion, depersonalization, and reduced personal accomplishment.

What is the difference between adaptive and maladaptive coping strategies?

Adaptive coping strategies are effective and constructive, while maladaptive strategies involve avoidance or substance abuse.

Define job demands in the context of stress.

Physical, psychological, social, or organizational elements that require effort from the individual.

What is the conservation of resources theory?

It posits that individuals are sensitive to resource loss and strive to maintain their resources.

What is work-family conflict?

Occurs when work responsibilities interfere with family life.

What is the sucker effect in group dynamics?

When group members reduce their efforts because they believe others are not contributing equally.

What is task conflict

disagreements among team members about the content, goals, and procedures of the work being done

What factors influence interpersonal attraction?

Proximity, similarity, and physical appearance.

What is group pride?

The pride associated with being part of a team.

What is task commitment?

The level of commitment to the task at hand.

What are the types of conflict in group settings?

Task conflict, process conflict, and relationship conflict.

What does it mean to be concerned for self in a conflict?

Being focused on one's own agenda.

What does it mean to be concerned for others in a conflict?

Being focused on the objectives of others.

What is the avoiding conflict style?

Low concern for self and low concern for others.

What characterizes the problem-solving conflict style?

High concern for both self and others.

What is the compromising conflict style?

Moderate concern for both self and others.

What are the stages of group development?

Forming, storming, norming, performing, and adjourning.

What is social loafing?

The reduction of effort when working in groups compared to working alone.

What is free riding?

When individuals do less than their share of work but still receive equal rewards.

What is groupthink?

A situation where group cohesion leads to the suppression of dissenting ideas.

What does delegating involve?

Choosing someone to make decisions on behalf of the group.

What is majority rule?

A voting process where the option with the most votes wins.

What is group consensus?

An agreement reached by all members of a group before making a decision.

What are stressors?

Events or situations that cause stress.

What is strain in the context of stress?

The outcomes or effects resulting from stress.

What are role variables that can act as stressors?

Role ambiguity, role conflict, and role demands.

What is burnout?

A condition characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment.

What are predictors of burnout?

Lack of control, role stressors, lack of social support, fairness violations, and insufficient rewards.

What are adaptive coping strategies?

Effective methods for managing stress, such as discussing issues.

What are maladaptive coping strategies?

Ineffective methods for managing stress, such as avoidance or substance abuse.

What is emotion-focused coping?

Cognitive strategies aimed at minimizing the emotional impact of stress.

What is problem-focused coping?

Actions taken to address the source of stress directly.

What are teams

interdependent

forming

members get acquianted,interactions are polite

storming

 some conflicts emerge 

norming

Members become more cohesive and norms are set 

performing

members become focused on productivity and goal achievement, task orientation is high

Adjourning

where the team is terminated

coping strategies are

moderators

People who stay in the organization after layoff lose trust in the organization are

less likely to engage in ocb’s 

Work family conflict 

form of stress that occurs when the demands from a person's work and family roles are incompatible