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revenue and expenditure cycle
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CRM system
system that contains customer-related data organized in a manner to facilitate customer service, sales, and retention
open-invoice method
method of maintaining accounts receivable that gernates one payment for all sales made the previous months
credit memo
document used to authorize reducing the balance in a customer account
credit limit
maximum possible account balance for a customer
cycle billing
process of dividing customer account master file into subsets and preparing invoices for one subset at a time
FEDI
system that integrates EFT and EDI information
remittance advice
turnaround document returned by customers with payments
lockbox
post office box to which customers send payments
back order
document used to establish responsibility for shipping goods via a third party
picking tickeet
document that authorizes removal of merchandies from inventory
bill of lading
document used to establish responsibility for shipping goods via a third party
factoring
selling accounts receivable to a firm that specializes in collecting past due accounts
accounts receivable aging report
document that shows the amounts of accounts receivable that are current and past due
EFT
electronic transfer of funds
UPIC
number other than the company’s real bank account number that customers can use to remit payments to the company’s bank account