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Flashcards about Marketing Promotion
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Promotion
Communication from an organization to its customers; also known as marketing communication.
Inform (Goal of Promotion)
To provide information about existing products, new products, new features, usage, safety, and company support.
Express (Goal of Promotion)
To use words, pictures, color, motion, and music to convey messages that entertain, invigorate, or create emotion.
Persuade (Goal of Promotion)
Use of logic, argument, or pleading to influence someone to agree or act in a certain way, ultimately to persuade customers to buy.
Business-to-business (B2B) promotion
Promotion from a business to another business
Business-to-consumer (B2C) promotion
Promotion from a business directly to the consumer market.
Product promotion
Marketing communication focused on the product and its sale.
Institutional promotion
Communication focused on enhancing the image of the organization.
Personal promotion
Direct interaction between the marketer and the customer.
Nonpersonal promotion
Sending the same message to the entire target market through mass media.
Advertising
Nonpersonal communication that is paid for by an identified person.
Sales Promotion
Marketing activities designed to entice customers to buy a company’s products.
Public Relations
Promotional activities designed to create goodwill between a company and the public.
Visual Merchandising
The physical promotion of merchandise and the design of a place of business to increase sales.
Coupon
An offer indicating a product and the amount of price reduction when used.
Rebate
Return of a portion of money paid for a purchase.
Premium
Item given to the customer for free or at a reduced price with the purchase of a product.
Contests and Sweepstakes
Competitions that offer participants a chance to win a prize.
Promotional Tie-In
Involves the products of two or more companies in a promotional effort.
Product Placement
Advertiser works with a media company to place its products in a movie or TV show.
Trade Show
An exhibit of products of interest to a specific industry, sponsored by trade, industry, or professional associations.
Trade Allowance
A discount or money paid to the intermediary who buys the product.
Point-of-Purchase Advertising
Promotional display located where the customer makes the buying decision.
Sales Incentives
Contests and rewards used by manufacturers to motivate wholesalers and retailers to sell more product.
Proactive public relations
Communications initiated within the company for image building.
Reactive public relations
Communications responding to negative events or damaging information in the media.
Publicity
Information about a company and its products that appears in the media.
Philanthropy
When businesses choose a charity, sport, or cultural activity to support.
Pull strategy
A promotional strategy focused on the consumer.
Push strategy
A promotional strategy focused on wholesalers, distributors, and retailers.
Integrated marketing communications (IMC)
A process designed to convey a single, unified message through all promotional activities.
AIDA
Attention, Interest, Desire, Action.
Call to action
Words to motivate action