CH 2- Management, Yesterday and Today 

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23 Terms

1
contingency variables
Organisations are individually different, face different situations (________), and require different ways of managing.
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2
Experimental findings
________: productivity increased under imposed adverse working conditions.
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3
Situational approach
________: "no one universally applicable set of management rules by which to manage organisations.
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4
Frederick Winslow Taylor
________: father of scientific management.
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5
Social norms
________, group standards, and attitudes influence individual output and work behaviour more strongly than monetary incentives.
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6
Administrative management theory
________ primarily focuses on improving the efficiency of management so that lower- level employees can recognize appropriately and the tasks can be done consistently.
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7
Workforce diversity
________: increasing heterogeneity in the workforce.
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8
Entrepreneurship
________: process of starting new businesses, generally in response to opportunities.
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9
research strategy
Is a(n) ________ that focuses on quantifying the collection and analysis of data.
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10
Philosophy of management
________ driven by continual improvement in the quality of work processes + responding to customer needs and expectations.
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11
Frederick Winslow Taylor
father of scientific management
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12
Systems
set of interrelated and interdependent parts arranged in a manner that provides a unified whole
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13
Closed systems
are not influenced by and do not interact with their environment (all system input/output is internal)
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14
Open systems
dynamically interact to their environments by taking in inputs and transforming them into outputs that are distributed into their environments
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15
"Situational approach"
no one universally applicable set of management rules by which to manage organisations
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16
Workforce diversity
increasing heterogeneity in the workforce
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17
Entrepreneurship
process  of starting new businesses, generally in response to opportunities
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18
E-business
electronic business
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19
E-business enhanced organisation
e-business units within traditional organisations
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20
E-business enabled organisation
e-business tools and applications used within traditional organisation
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21
Total E-business organisation
organisations entire work processes revolve around e-business model
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22
Learning organisations
organisation that has been developed the capacity to continuously learn+adapt, and change
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23
Knowledge organisations
cultivation of a learning culture where organisation members gather and share knowledge to achieve better performance
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