Business Admin Core: Full Length

Chronological Order

Organizing items in sequence by time (earliest to latest).

HR in Small Firms

Other managers and supervisors perform HR activities without a formal HR department.

Inquiry Email Closing

“Thank you for your interest… Please let me know if you have any additional questions.”

Whole-Life Insurance

Coverage that builds cash value over time.

Tone of Voice

Vocal quality that adds meaning to spoken words.

Emergency Poise

Stay as calm as possible during workplace injuries.

Group Discussion (Low Knowledge)

Ask clarifying questions to contribute.

Ethical Principle: Accountability

Accepting responsibility for decisions and actions.

Inspirational Leadership

Encourages employees to use and develop their talents.

Leadership Credibility

Competence (ability to do what needs to be done).

Private Enterprise

Freedom in the marketplace.

Finding Personal Values

Brainstorming to surface what matters to you.

Career Outlook Data

Government website (e.g., Occupational Outlook Handbook).

Targeted Résumé

Tailored to a specific job’s requirements.

Avoiding Ethnocentrism

Not assuming other cultures are inferior.

Interactive Training

PPT with buttons that let employees test themselves.

Local Support for Small Business

They are important to the economy.

Job Leads

Friends are one of the most effective sources.

Bank Statement Math

End balance: $1,521.50 (given transactions).

Accounting Scope

Gathering financial information.

Casual Announcement

Use an in-person announcement.

Profit Increase

Increase worker efficiency.

Emotional Intelligence: Social Awareness

Empathy and willingness to help others.

Prioritizing Tasks

List tasks and determine what’s most urgent.

Customer-Oriented Reward

A promotion for consistently helping customers.

Paying from Bank Account

Use a debit card.

Confidentiality Rule

Keep organizational information private until released.

Variable Expense

Examples: gasoline (fluctuates monthly).

Honesty With Creditors

Explain the situation to the creditor if you can’t pay.

Tech & Entrepreneurship

Possible to operate entirely from computers.

Word Processing: Find & Replace

Change repeated phrases quickly across a long document.

Presenting Complex Finance

Use visual aids (pie/bar charts).

Government & Business

As the country grew, more businesses → more government involvement.

First Impressions

Sit up straight (good posture).

Cross-Cultural Etiquette

Research the country’s culture before meetings.

Facts vs. Opinions

Factual info is discovered (verifiable reality).

Financial Services: Brokerage

Firm that advises and buys/sells stocks and bonds.

Tolerance for Ambiguity

Tends to be optimistic and flexible.

Search Strategy

Use more precise keywords/descriptors.

Corporate Finance Role

Credit analyst.

Common Law

Law based on court rulings and precedent.

Estate Beneficiaries

Heirs named to receive assets.

Goal Achievement

More likely when goals are in writing.

Business Careers

Examples: accountant and sales manager.

Take-Home Pay

Net pay (after deductions).

Customer-Attracting Policy

Service policy (convenience features).

Money as Unit of Measure

Compare value across products (e.g., Car A vs. Car B).

Info Storage & Obsolescence

Formats must be updated as tech changes.

Cornell Notes

Write a summary for each page of notes.

Report Accidents

Health and safety regs require reporting workplace accidents.

Injury Impact on Firms

Businesses may lose sales.

Moving Money with Tech

Electronic transfer of funds (EFT).

Project Success for Stakeholders

Projects should be meaningful to them.

Compounding

Earning interest upon interest.

Effective Writing

Is less effective when readers must work to understand meaning.

Personal Vision

Depends more on emotion than logic.

Group Problem-Solving Drawback

Takes more time.

Loss Prevention: Employee Monitoring

Closed-circuit television (CCTV).

Financial Statements

Accounting department prepares income statement and balance sheet.

Empathy

Sharing/relating to another’s feelings.

Life Skill

Following directions can be necessary for survival.

Supplier Evaluation

Determine whether to use the supplier again.

Truth About Change

It’s the only constant in our lives.

Workplace Security

Be observant.

Positive Nonverbal

Make consistent eye contact.

Company Rules

Categories: policies, procedures, protocols.

Post-Interview Note

Follow-up letter to thank and reaffirm interest.

Marketing Function: Pricing

Sets prices to deliver value to buyers and sellers.

Market Economy

Private ownership of property.

Financial Planning

Helps you meet needs and wants.

Adapting Difficulty

Contentment can hinder adaptation.

Email Privacy to Group

Use Bcc to protect recipients’ addresses.

Lending Investment

Bonds.

Economic Wants

Economic goods and services.

Positive Self-Talk

Saying “good job” to yourself after success.

Conflict Cause

Limited resources.

Law-Mandated Responsibility

Underage drinking decision is governed by law (illegal).

Visualization

Seeing yourself with a present/desired strength.

Stakeholder Engagement

Obtain feedback from your team during planning.

Purchase Order

Is a legal contract once accepted.

Front Desk Skill

Excellent verbal skills for callers.

Secure Internal Sharing

Intranet.

Standardized Parts

Interchangeable components (e.g., same base for bulbs).

Information Forms

Physical or electronic.

Ad Hoc Committee

Temporary team formed for a specific purpose.

Problem-Solving Step

Define the problem.

Justice View

Fairness tailored to needs (e.g., special chair for back injury).

Time Value of Money

Interest rate is a primary consideration.

Operating System

Software that manages computer hardware/software.

Using Equipment Manual

Read step one, do step one; continue sequentially.

Competing Across the Street

Offer credit to stay competitive.

Block Letter After Date

Recipient’s name and address.

Handling Constructive Criticism

Make eye contact; ask clarifying questions.

Website Accuracy Check

Bibliography (cited sources).

Brand Touchpoint

Any customer–brand interaction (e.g., news story).

Laissez-Faire Leadership

Hands-off; minimal control.

Slow/Methodical Customer

Summarize benefits.

Computer Hard Drive

Permanently stores programs and data.

Resource Substitution

Finding an alternative resource (cheaper input).

Assertiveness Right

I have the right to ask others to respond to my needs.