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verbal
What is the first channel?
nonverbal
What is the second channel?
written
What is the third channel?
physical/external
What is the 1st noise? bell ringing
psychological/internal
What is the 2nd noise? daydreaming
semantic/confusion
What is the third noise? speaking a foreign language
physiological
What is the 4th noise? fatigue, illness, hunger
physical
What is the 1st context?
where?
what does physical mean?
cultural
what is the 2nd context?
what?
what does cultural mean?
social-perspective
what is the third context?
who?
what does social perspective mean?
temporal
what is the fourth context?
time
what does temporal mean?
historical
what is the fifth context?
how many?
what does historical mean?
can be intentional or unintentional
what is the 1st principle about comm:
is inevitable
what is the 2nd principle about comm:
is irreversible
what is the 3rd principle about comm:
is unrepeatable
what is the 4th principle about comm:
is a package of signals
what is the 5th principle about comm:
involves both content + relartionship dimensions
what is the 6th principle about comm:
is transactional (circular + ongoing)
what is the 7th principle about comm:
is purposeful
what is the 8th principle about comm:
to learn
what is the 1st general purpose
to relate
what is the 2nd general purpose
to help
what is the 3rd general purpose
to influence
what is the 4th general purpose
to play (have fun)
what is the 5th general purpose
social contact
What is the 1st specific purpose?
good self-concept
What is the 2nd specific purpose?
gain + share knowledge/ exchange info
What is the 3rd specific purpose?
exert control
What is the 4th specific purpose?
follow social rules
What is the 5th specific purpose?
share feelings
What is the 6th specific purpose?
meanings are in words
What is the 1st communication misconception?
more communication is always better
What is the 2nd communication misconception?
communication can solve all problems
What is the 3rd communication misconception?
communication is a natural ability
What is the 4th communication misconception?
have a wide range of communication behaviors
1st step to be competent + effective in all situations:
Choose behavior that is appropriate for that situation
2nd step to be competent + effective in all situations:
Act on that choice + carry out the behavior
3rd step to be competent + effective in all situations:
evaluate the success or failure of the communication experience/ situation
4th step to be competent + effective in all situations:
you can learn by communication
1st benefit
you can make more effective decisions
2nd benefit
you may find pleasure + happiness
3rd benefit
your future depends on it!
4th benefit
intrapersonal
1st area of communication:
interpersonal
2nd area of communication:
small group
3rd area of communication:
public speaking
4th area of communication:
communication with ourselves
what does intrapersonal mean
communication beatween 2 people
what does interpersonal mean
communication between 3-10 people
what does small group mean
commmunication from a speakeer to an audience
what does public speaking mean
physical needs
1st reason why we communicate:
identity needs
2nd reason why we communicate
social needs
3rd reason why we communicate
practical goals
4th reason why we communicate
physical (food, water, shelter)
Bottom of pyramid
safety (safe in your environment)
2nd to bottom on pyramid
love and affection (unconditional love from family and friends)
middle of pyramid
self esteem (feeling happy with who you are)
2nd from the top
self-actualization (a happy, positive productive adult)
top of the pyramid