Practice Quiz Chapter 15: The Roleplay

9/10

effective

Role-play is a form of —- learning, where salespeople practice skills repeatedly

muscle memory

The use of role-plays serves to build physical or mental —— so that in stressful or uncertain situations, responses become almost automatic or instinctive

practicing the skills

We learn and remember skills most effectively when engaged in which of the following?

cognitive

You must apply logical reasoning to weigh the pros and cons and make a well-informed decision. What type of learning best applies to this situation?

false

Generally speaking, passive learning is more effective than active learning

true

Preparing for a role-play includes both mental and practical preparation

write in longhand

When mentally preparing for a role-play, students should —— what they plan to say to help their mind connect to the role and retain the information

reflective

When you review and discuss your role-play with peers, you are involved in what type of learning?

the positives, and the things they did well

When giving feedback to a peer’s role-play, you should always start with which of the following?