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Problem Recognition in Global Environments
Identify risks affected by international laws, culture, currency, politics, supply chains
Benchmarking
Compare company data to competitors or industry standards to find strengths + weaknesses
Optimizing ERM Decisions
Balance risk exposure with potential rewards using ERM frameworks and data
Analyzing Risk of Potential Clients
Review application data, financial history, claims history, occupation, lifestyle to approve/deny
Ethical Decision Making (Fiduciary Duties)
Duty of care: accurate work, due diligence, honest communication, act in client’s best interest
Confidentiality Agreements
Legal promises to protect personal or sensitive information from disclosure
Data Security Measures
Encryption, locked files, password protection, limited access, secure storage
Privacy Regulations
State + federal laws preventing unauthorized sharing of private info; penalties for violations
Insurance Industry Jobs
Agent, broker, underwriter, actuary, claims adjuster, appraiser, loss control specialist
Industry Organizations
NAIC, III, CPCU Society, state insurance boards, professional associations
Knowledge & Skills Required
Risk analysis, communication, customer service, math, legal understanding, documentation accuracy
Roles & Responsibilities in Insurance
Underwriter = evaluates risk + sets premiums
Agent = sells policies + guides clients
Actuary = calculates risk + prices policies
Claims Adjuster = investigates and settles claims
Loss Control = prevents accidents + reduces hazards
Licensing & Certification Programs
State insurance licenses; continuing education; CPCU, CLU, ARM certifications