Job Analysis and Organizational Behavior Concepts

Flashcards covering key concepts from job analysis, competency modeling, job evaluation, and organizational behavior related to stress and satisfaction.

Job Analysis

A systematic procedure for identifying how a job is performed, the conditions under which it is performed, and the personal requirements it takes to perform the job.

Competency Modeling

A worker-oriented method that focuses on core competencies required to successfully perform jobs linked to an organization’s values, goals, and strategies.

Job Evaluation

The process conducted to facilitate decisions related to compensation, often using methods like the point system.

Comparable Worth

The principle that workers performing jobs requiring the same skills and responsibilities should be paid similarly.

Criterion Measures

Measures used to provide feedback about employee performance and make decisions about raises and promotions.

Relative Rating Scales

Subjective performance appraisal scales that require the rater to evaluate employees by comparing them to each other.

Absolute Rating Scales

Performance appraisal scales that evaluate an employee independently, not comparing with others.

Critical Incident Technique (CIT)

A method of performance assessment identifying observable behaviors associated with good and poor performance.

Behaviorally Anchored Rating Scales (BARS)

A type of rating scale in which points on the scale are anchored with behavioral descriptions for clarity.

Ultimate Criterion

An ideal measure that assesses all important contributors to job performance.

Actual Criterion

What a job performance measure actually measures.

Criterion Deficiency

Aspects of performance not assessed by a criterion measure.

Criterion Contamination

When the criterion measure is affected by factors unrelated to job performance.

Rater Biases

Errors in performance ratings due to biases such as the halo effect or distribution errors.

Job Satisfaction

The extent to which individuals feel content with their job.

Organizational Commitment

The psychological attachment an employee has to their organization.

Stress

Any force that pushes a psychological or physical function beyond its range of stability.