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Outsourcing
The basic functions of the management process include all of the following EXCEPT ________.
Manager
Which one of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?
Planning
Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?
Organizing
Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?
Controlling
When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.
Motivating subordinates
In the management process, which one of the following is an activity associated with the leading function?
Developing customer relationships
Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.
Marketing new products and services
A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
Recruiter
Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki's position is best described as ________.
Line authority; staff authority
Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.
Compensation manager
Wilmer works in the HR department and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Wilmer is most likely holding the position of ________.
Embedded HR teams
An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?
Corporate HR teams
Which organization of the human resource function involves dedicated HR members that assist top management in issues such as developing the personnel aspects of the company's long-term strategic plan?
Human capital
What term refers to the knowledge, skills, and abilities of a firm's workers?
On-demand workers
What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?
Unbalanced labor force
The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called ________.
The use of gaming features to enhance training and performance appraisal
Which one of the following best exemplifies recent trends in technology that are affecting human resource management?
Qualitative opinions
Evidence-based human resource management relies on all of the following types of evidence EXCEPT ________.
True
In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff.
Line function and staff function
What are the two distinct functions carried out by human resource managers?