Social Psychology: Social Cognition and Attitudes
Social Cognition
The area of social psychology that focuses on how people think about others and about the social world
Study how people make sense of themselves and others to make judgments, form attitudes, and more predictions about the future
Has illustrated many social factors that can influence these judgments and predictions about the future
Illuminated many social factors that can influence these judgments and predictions
Schema
A mental model, or representation, of any of the various things we come across in our daily lives
Kind of like a mental blueprint for how we expect something to be or behave
An organized body of general information or beliefs we develop from direct encounters, as well as from secondhand sources
Greatly reduce the amount of cognitive work we need to do and allow us to “go beyond the information given”
We can hold schemas about almost anything – individual people (person schemas), ourselves (self-schemas), and recurring events
Event Schemas: allow us to navigate new situations efficiently and seamlessly
Heuristics
Mental shortcuts that reduce complex problem-solving to more simple, rule-based decisions
A common instance of using heuristics is when people are faced with judging whether an object belongs to a particular category
Representativeness Heuristics
One can simply judge the likelihood of the object belonging to a category, based on how similar it is to one’s mental representation of that category
When base-rate information representativeness information, use of this heuristic is less appropriate
Availability Heuristic
Evaluate the frequency or likelihood of an event based on how easily instances of it come to mind
Heuristic can be less reliable when judging the frequency of relatively infrequent but highly accessible events
We rely on our predictions about the future to guide our actions
“Thin-Sliced Judgments”
Has shown that perceivers are able to make surprisingly accurate inferences about another person’s emotional state, personality traits, and even sexual orientation based on just snippets of information
Judgments are predictive of the target’s future behaviors
More information there is available, the more accurate many of these judgments become
While our own assessment of our personality traits does predict certain behavioral tendencies better than peer assessment of our personality, for certain behaviors, peer reports are more accurate than self-reports
Although we are generally aware of our knowledge, abilities, and future prospects, our perceptions are often overly positive, and we display overconfidence in their accuracy and potential
Planning Fallacy
We tend to underestimate how much time it will take us to complete a task
Helps explain why so many college students end up pulling all-nighters to finish writing assignments or study for exams
The tasks simply end up taking longer than expected
Positive side: can lead individuals to pursue ambitious projects that may turn out to be worthwhile
If they had accurately predicted how much time and work it would have taken them, they may have never started it in the first place
Predictions about future feelings are influenced by:
Impact Bias: the tendency for a person to overestimate the intensity of their future feelings
Durability Bias: refers to the tendency for people to overestimate how long or the duration positive and negative events will affect them
Much greater for predictions regarding negative events than positive events, and occurs because people are generally unaware of the many psychological mechanisms that help us adapt to and cope with negative events
Hot Cognition: refers to the mental processes that are influenced by desires and feelings
Directional Goal: we are motivated to reach a particular outcome or judgment and do not process information in a cold, objective manner
Can bias our thinking in many ways, such as leading to motivated skepticism:
Skeptical of evidence that goes against what we want to believe despite the strength of the evidence
People often continue to believe what they want to believe, even in the face of nearly incontrovertible evidence to the contrary
Need for Closure
The desire to come to a firm conclusion
Often included by time constraints (when a decision needs to be made quickly) as well as individual differences in the need for closure
Mood-Congruent Memory
Tendency to recall memories similar in valence to our current mood
The mood we were in when the memory was recorded became a retrieval cue, our present mood primes these congruent memories, making them come to mind more easily. Furthermore, because the availability of events in our memory can affect their perceived frequency (availability heuristic), the biased retrieval of congruent memories can then impact the subsequent judgments we make
Moods can influence the broader judgments we make. This sometimes leads to inaccuracies when our current mood is irrelevant to the judgment at hand
Mood can shape our thinking even when the mood is irrelevant to the judgment, and our motivations can influence our thinking even if we have no particular preference about the outcome
Our behaviors can be determined by unconscious processes rather than intentional decisions
Many of our behaviors are, in fact, automatic
A behavior or process is considered automatic if it is unintentional, uncontrollable, occurs outside of conscious awareness, or is cognitively efficient
A process may be considered automatic even if it does not have all these features
A process can become automatic through repetition, practice, or repeated associations
Some automatic process, such as fear responses, appear to be innate
Other innate automatic processes may have evolved due to their prosocial outcomes
Chameleon Effect
Individuals nonconsciously mimic the postures, mannerisms, facial expressions, and other behaviors of their interaction partners
An example of how people may engage in certain behaviors without conscious intention or awareness
Automatic mimicry has been shown to lead to more positive social interactions and to increase liking between the mimicked person and the mimicking person
Primed: exposing participants to the (strongly associated) other one
Stereotypes
Can automatically prime associated judgments and behaviors
Our general beliefs about a group of people and, once activated, they may guide our judgments outside of conscious awareness
Involve a mental representation of how we expect a person will think and behave
Schema vs Stereotype
Someone’s mental schema for women may be that they’re caring, compassionate, and maternal
A stereotype would be that all women are examples of these schema
Social Context
Constantly bombards us with concepts
May prime us to form particular judgments and influence our thoughts and behaviors
Attitude
A psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor
Our general evaluations of things that can bias as toward having a particular response to it
Bias can be long- or short-term and can be overridden by another experience with the object
Attitude Measurement
Explicit Attitude Measures
Participants are directly asked to provide their attitudes toward various objects, people, or issues
Can be used to predict people’s actual behavior, but there are limitations
Limitations:
Individuals aren’t always aware of their true attitudes, because they’re either undecided or haven’t given a particular issue much thought
Even when individuals are aware of their attitudes, they might not want to admit to them
May be unreliable when asking about controversial attitudes or attitudes that are not widely accepted by society
Implicit Attitude: an attitude that a person does not verbally or overtly express
Implicit Measures of Attitudes
Infer the participant’s attitude rather than having the participant explicitly report it
Accomplish this by recording the time it takes a participant to label or categorize an attitude object as positive or negative
Implicit Association Test
Measuring how quickly the participant pairs a concept with an attribute
The participant’s response time in pairing the concept with the attribute indicates how strongly the participant associates the two
Evaluative Priming Task
Measures how quickly the participant labels the valence (i.e., positive or negative) of the attitude object when it appears immediately after a positive or negative image
The more quickly a participant labels the attitude object after being primed with a positive vs negative image indicates how positively the participant evaluates the object
Sometimes inconsistent with their explicitly held attitudes
May reveal biases that participants do not report on explicit measures
Especially useful for examining the persuasiveness and strength of controversial attitudes and stereotypic associations
Even though individuals are often unaware of their implicit attitudes, these attitudes can have serious implications for their behavior, especially when these individuals do not have the cognitive resources available to override the attitudes’ influence
Set of mental abilities that guide interactions
Thinking about relating
2 Aspects
Verbal
Interpreting social information
Social lingo
Subtle and voice inflexion
Appreciating nuances of communication
Where you put emphasis can make the sentence have different meanings
Nonverbal
Reading facial expression and body language
Taking Action, Decision-Making, Navigating
Figuring out what to say, when to say, and how to say it
What to do, when to so, and how to do it
Attribution Theory
The theory that we can explain someone’s behavior by crediting either the stable, enduring traits – disposition – or the situation at hand
Fundamental Attribution Error
The tendency of observers when analyzing another’s behavior to underestimate the impact of the situation and to overestimate the impact of personal disposition
Central Route Persuasion
Involves calling on basic thinking and reasoning to convince people
When interested people focus on evidence and arguments at hand and are persuaded by the actual content of the message
Peripheral Route Persuasion
Influences people by way of incidental cues like a speaker’s physical attractiveness or personal relatability
Foot-in-the-Door Phenomenon
The tendency for people to more readily comply with a certain big request after they’ve first agreed to smaller, more innocuous requests
Moral action strengthens moral convictions, just as moral action strengthens moral attitudes
Cognitive Dissonance
The notion that we experience discomfort, or dissonance, when our thoughts, beliefs, or behaviors are inconsistent with each other
How Attitudes are Formed:
Our strongest, most influential attitudes are learned via direct experience with attitude objects
Better thought out, stable, resistant, predictive
Ex. religious attitudes
Attitudes are learned via our social environment
Parents, friends, cultural or societal context
Observation and conversation
Reward and punishment (condition based)
Associative Learning: associating reward or punishment with our behavior
Evaluative Conditioning: something associated with attractive thing = positive attitude
Attitudes can have genetic basis
Thoughts occur in our brains, which we inherited from our ancestors
Self-Report Measures
Do you support or oppose interracial marriage?
Response: Likert Scale
Can be biased:
How assessor asks the question (FRAMING EFFECT)
Social bias
Direct and straightforward but can be biased
Multi-item attitude scales can be more reliable
Bogus Pipeline
Can encourage honesty
Fake lie detection device
Based on the fake claim that the experimenter has a direct pipeline your true thoughts
Covert Measures
Assess people’s attitudes without people knowing
Behavioral: body language, eye contact, distance, etc.
Physiological: HR, BP, GSR, CAT, MRI, facial EMG
Cognitive: reaction times, IAT
Social Cognition
The area of social psychology that focuses on how people think about others and about the social world
Study how people make sense of themselves and others to make judgments, form attitudes, and more predictions about the future
Has illustrated many social factors that can influence these judgments and predictions about the future
Illuminated many social factors that can influence these judgments and predictions
Schema
A mental model, or representation, of any of the various things we come across in our daily lives
Kind of like a mental blueprint for how we expect something to be or behave
An organized body of general information or beliefs we develop from direct encounters, as well as from secondhand sources
Greatly reduce the amount of cognitive work we need to do and allow us to “go beyond the information given”
We can hold schemas about almost anything – individual people (person schemas), ourselves (self-schemas), and recurring events
Event Schemas: allow us to navigate new situations efficiently and seamlessly
Heuristics
Mental shortcuts that reduce complex problem-solving to more simple, rule-based decisions
A common instance of using heuristics is when people are faced with judging whether an object belongs to a particular category
Representativeness Heuristics
One can simply judge the likelihood of the object belonging to a category, based on how similar it is to one’s mental representation of that category
When base-rate information representativeness information, use of this heuristic is less appropriate
Availability Heuristic
Evaluate the frequency or likelihood of an event based on how easily instances of it come to mind
Heuristic can be less reliable when judging the frequency of relatively infrequent but highly accessible events
We rely on our predictions about the future to guide our actions
“Thin-Sliced Judgments”
Has shown that perceivers are able to make surprisingly accurate inferences about another person’s emotional state, personality traits, and even sexual orientation based on just snippets of information
Judgments are predictive of the target’s future behaviors
More information there is available, the more accurate many of these judgments become
While our own assessment of our personality traits does predict certain behavioral tendencies better than peer assessment of our personality, for certain behaviors, peer reports are more accurate than self-reports
Although we are generally aware of our knowledge, abilities, and future prospects, our perceptions are often overly positive, and we display overconfidence in their accuracy and potential
Planning Fallacy
We tend to underestimate how much time it will take us to complete a task
Helps explain why so many college students end up pulling all-nighters to finish writing assignments or study for exams
The tasks simply end up taking longer than expected
Positive side: can lead individuals to pursue ambitious projects that may turn out to be worthwhile
If they had accurately predicted how much time and work it would have taken them, they may have never started it in the first place
Predictions about future feelings are influenced by:
Impact Bias: the tendency for a person to overestimate the intensity of their future feelings
Durability Bias: refers to the tendency for people to overestimate how long or the duration positive and negative events will affect them
Much greater for predictions regarding negative events than positive events, and occurs because people are generally unaware of the many psychological mechanisms that help us adapt to and cope with negative events
Hot Cognition: refers to the mental processes that are influenced by desires and feelings
Directional Goal: we are motivated to reach a particular outcome or judgment and do not process information in a cold, objective manner
Can bias our thinking in many ways, such as leading to motivated skepticism:
Skeptical of evidence that goes against what we want to believe despite the strength of the evidence
People often continue to believe what they want to believe, even in the face of nearly incontrovertible evidence to the contrary
Need for Closure
The desire to come to a firm conclusion
Often included by time constraints (when a decision needs to be made quickly) as well as individual differences in the need for closure
Mood-Congruent Memory
Tendency to recall memories similar in valence to our current mood
The mood we were in when the memory was recorded became a retrieval cue, our present mood primes these congruent memories, making them come to mind more easily. Furthermore, because the availability of events in our memory can affect their perceived frequency (availability heuristic), the biased retrieval of congruent memories can then impact the subsequent judgments we make
Moods can influence the broader judgments we make. This sometimes leads to inaccuracies when our current mood is irrelevant to the judgment at hand
Mood can shape our thinking even when the mood is irrelevant to the judgment, and our motivations can influence our thinking even if we have no particular preference about the outcome
Our behaviors can be determined by unconscious processes rather than intentional decisions
Many of our behaviors are, in fact, automatic
A behavior or process is considered automatic if it is unintentional, uncontrollable, occurs outside of conscious awareness, or is cognitively efficient
A process may be considered automatic even if it does not have all these features
A process can become automatic through repetition, practice, or repeated associations
Some automatic process, such as fear responses, appear to be innate
Other innate automatic processes may have evolved due to their prosocial outcomes
Chameleon Effect
Individuals nonconsciously mimic the postures, mannerisms, facial expressions, and other behaviors of their interaction partners
An example of how people may engage in certain behaviors without conscious intention or awareness
Automatic mimicry has been shown to lead to more positive social interactions and to increase liking between the mimicked person and the mimicking person
Primed: exposing participants to the (strongly associated) other one
Stereotypes
Can automatically prime associated judgments and behaviors
Our general beliefs about a group of people and, once activated, they may guide our judgments outside of conscious awareness
Involve a mental representation of how we expect a person will think and behave
Schema vs Stereotype
Someone’s mental schema for women may be that they’re caring, compassionate, and maternal
A stereotype would be that all women are examples of these schema
Social Context
Constantly bombards us with concepts
May prime us to form particular judgments and influence our thoughts and behaviors
Attitude
A psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor
Our general evaluations of things that can bias as toward having a particular response to it
Bias can be long- or short-term and can be overridden by another experience with the object
Attitude Measurement
Explicit Attitude Measures
Participants are directly asked to provide their attitudes toward various objects, people, or issues
Can be used to predict people’s actual behavior, but there are limitations
Limitations:
Individuals aren’t always aware of their true attitudes, because they’re either undecided or haven’t given a particular issue much thought
Even when individuals are aware of their attitudes, they might not want to admit to them
May be unreliable when asking about controversial attitudes or attitudes that are not widely accepted by society
Implicit Attitude: an attitude that a person does not verbally or overtly express
Implicit Measures of Attitudes
Infer the participant’s attitude rather than having the participant explicitly report it
Accomplish this by recording the time it takes a participant to label or categorize an attitude object as positive or negative
Implicit Association Test
Measuring how quickly the participant pairs a concept with an attribute
The participant’s response time in pairing the concept with the attribute indicates how strongly the participant associates the two
Evaluative Priming Task
Measures how quickly the participant labels the valence (i.e., positive or negative) of the attitude object when it appears immediately after a positive or negative image
The more quickly a participant labels the attitude object after being primed with a positive vs negative image indicates how positively the participant evaluates the object
Sometimes inconsistent with their explicitly held attitudes
May reveal biases that participants do not report on explicit measures
Especially useful for examining the persuasiveness and strength of controversial attitudes and stereotypic associations
Even though individuals are often unaware of their implicit attitudes, these attitudes can have serious implications for their behavior, especially when these individuals do not have the cognitive resources available to override the attitudes’ influence
Set of mental abilities that guide interactions
Thinking about relating
2 Aspects
Verbal
Interpreting social information
Social lingo
Subtle and voice inflexion
Appreciating nuances of communication
Where you put emphasis can make the sentence have different meanings
Nonverbal
Reading facial expression and body language
Taking Action, Decision-Making, Navigating
Figuring out what to say, when to say, and how to say it
What to do, when to so, and how to do it
Attribution Theory
The theory that we can explain someone’s behavior by crediting either the stable, enduring traits – disposition – or the situation at hand
Fundamental Attribution Error
The tendency of observers when analyzing another’s behavior to underestimate the impact of the situation and to overestimate the impact of personal disposition
Central Route Persuasion
Involves calling on basic thinking and reasoning to convince people
When interested people focus on evidence and arguments at hand and are persuaded by the actual content of the message
Peripheral Route Persuasion
Influences people by way of incidental cues like a speaker’s physical attractiveness or personal relatability
Foot-in-the-Door Phenomenon
The tendency for people to more readily comply with a certain big request after they’ve first agreed to smaller, more innocuous requests
Moral action strengthens moral convictions, just as moral action strengthens moral attitudes
Cognitive Dissonance
The notion that we experience discomfort, or dissonance, when our thoughts, beliefs, or behaviors are inconsistent with each other
How Attitudes are Formed:
Our strongest, most influential attitudes are learned via direct experience with attitude objects
Better thought out, stable, resistant, predictive
Ex. religious attitudes
Attitudes are learned via our social environment
Parents, friends, cultural or societal context
Observation and conversation
Reward and punishment (condition based)
Associative Learning: associating reward or punishment with our behavior
Evaluative Conditioning: something associated with attractive thing = positive attitude
Attitudes can have genetic basis
Thoughts occur in our brains, which we inherited from our ancestors
Self-Report Measures
Do you support or oppose interracial marriage?
Response: Likert Scale
Can be biased:
How assessor asks the question (FRAMING EFFECT)
Social bias
Direct and straightforward but can be biased
Multi-item attitude scales can be more reliable
Bogus Pipeline
Can encourage honesty
Fake lie detection device
Based on the fake claim that the experimenter has a direct pipeline your true thoughts
Covert Measures
Assess people’s attitudes without people knowing
Behavioral: body language, eye contact, distance, etc.
Physiological: HR, BP, GSR, CAT, MRI, facial EMG
Cognitive: reaction times, IAT