ELEC 281 Memorize
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5 Terms
1
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Email format
Subject
Date
From
To
2
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ABC
Assertion - claim
Backing - evidence
Commentary - what it means
3
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Business Letter
abstract - capture their attention
body - stress the problem and main selling point of your solution
conclusion - summarize with crucial point, and ask them to call you
4
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Intro
I hope this email finds you well
5
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Business letter format
date
SENDER NAME
SENDER COMPANY NAME SENDER STREET ADDRESS
SENDER CITY, PROVINCE, POSTAL CODE Optional?
name, position
building name
street
city, postal code
abc format abstract background conclusion