What is the process by which individuals and groups change each other's attitudes and behaviours?
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Conformity
What term describes a change in a person's behaviour or opinions as a result of real or imagined pressure from a person or group.
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Herbert Kelman (1958)
Who suggested that there were three types of conformity: internalisation, identification and compliance?
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Internalisation
The type of conformity where we take on the majority view, accepting it as correct, both publicly and privately, causing a persistent and usually permanent change.
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Identification
The type of conformity where we change our behaviour publicly to identify with and be part of a group
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Compliance
The superficial form of conformity where we agree publicly but not privately because of real or imagined pressure from a group.
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Informational social influence
An explanation for conformity that states we agree with the majority because we are in an ambiguous situation and therefore believe that they are correct.
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Normative social influence
An explanation for conformity where we agree with the majority due to a wish for social approval.
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Unanimity
What term describes the extent to which all members of a group agree?
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Asch (1951, 1955)
Who investigated conformity in an unambiguous situation?
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Group size, unanimity and task difficulty
Asch carried out some further studies, investigating the effect of which factors on conformity?
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Social roles
What term describes the 'parts' people play as members of a social group?
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The Stanford Prison Experiment
Zimbardo carried out what seminal study on conformity to social roles?
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Obedience
What form of social influence involves an individual, usually an authority figure, following a direct order?
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65%
In Milgram's (1963) study on obedience, what percentage of participants continued to the highest level of 450V?
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Proximity, location and uniform
What three situational variables did Milgram investigate?
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Agentic state
What term describes a mental state where we feel no personal responsibility for our behaviour because we are acting as an 'agent' for an authority figure?
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Legitimacy of authority
What explanation for obedience suggests we are more likely to obey people we perceive to have authority over us?
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Agentic shift
What term is used to describe the process of changing from an autonomous to an agentic state?
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Binding factors
What term describes aspects of a situation that allow an individual to ignore or minimise the damaging effect of their behaviour?
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Social identity theory
What theory suggests that behaviour is motivated by our social identity, made up of our personal identity and our social identity?
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Dispositional explanations
What explanations for behaviour highlight the importance of an individual's personality?
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Authoritarian personality
What type of personality is particularly susceptible to obeying people in authority?
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Adorno et al (1950)
Who investigated the authoritarian personality?
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Resistance to social influence
What term describes the ability of people to resist the social pressure to conform or obey authority?
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Social support
What term describes the presence of people who resist the pressures to conform, thereby helping others to do the same?
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Locus of control
What term refers to the sense we each have about what directs events in our lives?
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Julian Rotter (1966)
Who developed the concept of a locus of control?
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Minority influence
Name the type of social influence where a minority of people persuade others to adopt their beliefs, attitudes or behaviours.
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Consistency, commitment and flexibility
What three factors are central in bringing about social change through minority influence?
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Social change
Name the process by which whole societies adopt new attitudes, beliefs and ways of doing things.
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Social cryptomnesia
What term describes the phenomenon whereby the minority influence that leads to the wide adoption of new attitudes is often forgotten?