Talent test 3

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35 Terms

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Performance management

a group of activities designed to maximize individual performance 

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ethics

the moral principles that govern a persons behavior

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Code of conduct 

used to outline the work rules that employees will agree to. 

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performance standards 

behaviors that identify acceptable and unacceptable employee performance 

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Knowledge skills and abilities

job competencies

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Goals, Objecties, outcomes

goals are defined as an observable and measurable end result having one of more objectives to be achieved. 

Objectives are specific results youre trying to achieve within a time frame with avaliable resources 

outcomes are the measurement and evaluation of an activitys results against its intended or projected results 

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feedback

information about a product, services, or a persons performance 

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Empowerment and delegation

the authority to do something. Delegate - give to someone else. Empower- encourage them to do that. 

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high performing employees

individuals with a proven record of exceeding the company performance standards 

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high potential employees 

individuals who have the potential and desire to become a high performer 

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Bias

prejudice in favor of or against someone or something

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competencies

skills necessary to be successful

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learning

knowledge acquired through experience, study, or being taught 

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self directed learning 

when individuals take the initiative, with or without the help of others to diagnose their learning needs. 

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training

teaching someone a specific skill or behvaior

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on the job training

training and development in the workplace compared to a classroom oroffsite environment

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career planning

Development and management

  • Development refers to the stages that an individual goes through during their career

  • management is what the organization does in terms of selecting, coaching, training and so on. 

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Team building 

An activity typically focused on role clarification, goal setting, and building interpersonal relationships

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team development

building specific teamwork competiencies

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emotional intelligence

the ability to perceive, use, understand, manage, and handle emotions.

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Interventions 

organizational development- structured programs designed to solve a problem, thus enabling an organization to achieve a goal 

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replacement planning 

focuses on top level positions. identifies backups for positions 

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coaching 

managers are responsible for coaching employees to achieve the best performance possible 

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mentoring 

typically Sme’s in the topic they are mentoring. 

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Multirator or 360 assessment

employee receives anonymous feedback from the people who work around them 

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Global assignments and expatriates

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upskilling

acquiring new skills. related to jobs that the employee currently holds

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reskilling

Involves learning new skills, but its usually for the purpose of transitioning to a new role. 

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relocation

special projects or assignments.

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repatriation

the process of an employee returning to their home country.

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apprecenticeships

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9 box grid

a way to keep track of High potential, Medium potential, and low potential workers. And whether they underperform, have effective performance, or outstanding performance. talent pools. Used to track succession planning

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Constructive Discipline converstation

  • Let the employeees know your concern

  • Share what you have observed

  • Explain how their bevhaviors impacts the team

  • Tell them the expected behavior

  • Solicit solutions from the employee

  • Convey the consequence

  • Agree upon a follow up date

  • Express your confidence

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Goal of learning and development

Employees receive knowledge they can use in their jobs, which will have a positive impact on business goals.

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Not all high performing and high potential employees should become managers 

explain this. Just be able to explain

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