3.2.1 Managers, leadership and decision making

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5 Terms

1
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Leadership

Influencing and guiding people towards achieving organizational goals.

2
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Management

coordinating and overseeing work activities to ensure that resources are effectively utilised to achieve organizational goals.

3
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Tannenbaum Schmidt Continuum

Illustrates varying levels of authority and participation in decision-making.

4
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What are the four levels?

Tell, Sell, Consult and Join.

5
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What does the diagram show the levels inbetween?

Manager-centered leadership and Subordinate-centered leadership.

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