Caps health

What does C stand for

Cool off - take deep breaths and acknowledge your feelings

what does A stand for

Agree to work it out - show willingness to solve the problem by not escalating it further. let the other person know how you feel

What does P stand for

Point of view on the problem - explain how you feel and give your point of view

What does S stand for

Solve the problem - brainstorm solutions, decide how to implement a win-win solution

Define conflict

A disagreement or argument between 2 or more people, emotion causes conflict

explain escalation of conflict

emotion is what causes conflict

explain slowing down the action

walking away/ say stop

explain active listening

eye contact, nodding, no talking

explain reflection and apolgy

say sorry for what you did

explain win win solution

compromise, both apologies, agree to disagree

explain asking for help

going to a trusted adult for there help or opinion