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What is Behavioural Economics?
The study of why people behave as economic agents, exploring the complexities in decision-making.
What are the key assumptions of traditional economics regarding consumer behavior?
Consumers behave rationally, act in self-interest, maximize gain while minimising pain, have ordered priorities, make logical not rash or decisions acted on impulse, and possess perfect knowledge.
What factors prevent consumers from being rational?
Consumers have incorrect information, personal biases, are influenced by others, and lack analytical skills to make reasonable decisions.
What is bounded self-interest?
Consumers consider fairness and helping others, not just self-benefit.
What is status quo bias?
Consumers stick with familiar options rather than examining all choices.
What is bounded willpower?
Consumers lack the willpower to make rational decisions, opting for the easy choice.
What is herd behavior bias?
Consumers follow what others are doing instead of making their own rational decision.
What is framing bias?
Decisions are based on how information is presented, not just the facts.
What is the anchoring effect?
Over-reliance on the first piece of information encountered, even if it is irrelevant or misleading.
What is overconfidence bias?
Overconfidence in making good decisions, even without sufficient justification.
What is vividness bias?
Focusing on one aspect of a decision while overlooking potentially more beneficial options.
What is short-term/present bias?
Preferring immediate rewards over long-term benefits.
What is risk/loss aversion bias?
Prioritizing avoiding losses rather than making gains.
What is narrative fallacy?
Being misled by stories, ignoring relevant facts and information.
What strategies does the government use to influence consumer behavior?
Incentives (e.g., subsidies) —> encourage behaviour
Disincentives (e.g., taxes) —> discourage behaviour that lowers society wellbeing
Educational advertising campaigns —> improve the knowledge of decision makers, allowing them to make more rational + beneficial decisions
What strategies does the government use to reduce tobacco consumption?
Laws restricting packaging, advertising restrictions, information campaigns, and excise taxes.
What strategies do businesses use to influence consumer behavior? And why do businesses use these strategies?
Marketing, nudges, and multi-branding.
To influence consumer behaviour in order to drive up company sales + profits
What are the 5 Ps of marketing?
Product, Price, People, Place, and Promotion.
What is a nudge?
A subtle strategy that alters consumer behaviour without forcibly restricting choices.
What are some strategies used by the government to reduce alcohol consumption?
Indirect taxes
Following traditional theory, less attractive for consumers
However some consumers still make not informed nor rational decisions due to having limited willpower to resist alcohol consumption
Random breath testing of drivers
Educational advertising campaigns
What are some strategies used by the government to improve the health system?
Private health insurance tax rebate
Free provision of COVID-19 vaccinations + informative advertising
Product
The product is expected to offer benefit, solve a problem, make life easier and superior to an alternative (e.g. performance, reliability, warranty, appearance)
Price
Many businesses may offer special offers, incentives such as discounts or specials → to appeal to more customers + gets rid of rival competitors
Whilst also being able to make a profit
People
Employ staff that are very knowledgeable, helpful, efficient, patient, friendly and trustworthy
Place
Storefront
Greater convenience → online shopping
Promotion
Used to increase consumer awareness regarding a good + service
Examples include: advertisements on TV, radio, buildings, billboards, magazines and newspapers
Internet-based marketing: websites. Social media, video marketing, influencer marketing, green marketing (to appeal to environmentally conscious consumers) and viral marketing (encouraging people to pass information regarding the product)
Can you list some examples of nudge marketing strategy:
Placing healthy food on eye-level → prompting shoppers to buy them more often
Placing unhealthy treats near checkout queues to appeal to impulsive consumers (bounded willpower, present bias)
Placing quantity limits (e.g. Only 3 left in stock) → designed to give an appearance of scarcity, motivating quick increased sales
Advertising in big print
List the key insights of behavioural economics: