Management theory Deck 1

Which of the following is one of the four functions of management described by Henri Fayol?

Planning

Monitoring activities and making corrections are part of _____.

 

controlling

The degree to which an organization achieves a stated goal refers to _____.

effectiveness

According to Mintzberg, which of the following is an interpersonal role?

Liaison

If a manager finds several new competitors on the horizon, they may need to spend more time in which of the following roles?

monitor

Conceptual skills are especially important for which of the following types of managers?

Top

Frank Gilbreth stressed efficiency and was known for his quest for _____.

the one best way to do work

Which of the following uses mathematics, statistical techniques, and computer technology to facilitate management decision making, particularly for complex problems?

Management science

Which of the following refers to a chain of authority extending from the top to the bottom of the organization and including every employee?

scalar chain

All of the following are a part of an organization's task environment except _____.

employees

The internal environment within which managers work includes all of the following except the _____.

labor market

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the _____.

economic dimension 

The people and organizations in the environment who acquire goods or services from the organization are _____.

customers

An approach to boundary spanning that results from managers using various sources to gather information and spot patterns or trends that might be important is known as _____.

business intelligence

Managers continuously scan the business horizon for both subtle and dramatic environmental changes known as _____.

strategic issues

Culture can be defined as _____.

the set of key values, beliefs, understandings, and norms shared by members of an organization

Which of the following would be considered a visible artifact of a company's corporate culture?

All of these choices could be considered an artifact of a company's corporate culture.

A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a _____.

hero

Which environment includes the sectors that conduct day-to-day transactions within the organization?

task

Organizations in the same industry that provide goods or services to the same set of customers are known as _____.

competitors