Studied by 64 people
When is the start of your duty period
Block in
Report time
Time start
Arrival in
Report time
Who assigns the cabin crew duty assignments for the aircraft
Purser
Captain
Scheduling crew
Check Flight Attendants
Purser
Upon arriving at the terminal/aircraft, each FA will …
Conduct a safety inspection of the cabin
Ensure they have all required items and electronics in their bags that they will carry on board the aircraft
Verify the departure time with the ground crew
Begin serving passengers immediately
Ensure they have all required items and electronics in their bags that they will carry on board the aircraft
True or false? Carry-on baggage, including crew baggage, must never block or interfere with the access to aisle, exits, or emergency equipment.
True
When are the preflight inspections of systems and equipment conducted by the cabin crew?
Prior to the first flight
After a new cabin crew has control of the aircraft cabin
After the aircraft has been left, unattended by flight/cabin crew for any period of time
All of the above
All of the above
Who must be present for the preflight briefing?
Just flight deck crew members
Purser and the cabin crew attendants
As many flight attendants and cabin crew as possible
Purser and captain
As many flight attendants and cabin crew as possible
________________ may be accomplished for multiple legs with the same flight and cabin crew after initial full briefing
Preflight briefing
Captains briefing
Pursers briefing
Modified briefing
Modified briefing
What form do flight attendants use to confirm completion and report discrepancies, and should not be signed until fully completed?
PEEC
CCR
CCIR
INCR
PEEC
What type of word should be used for the Flight Deck access codeword?
A word frequently used in formal writing
A unique word that can be used in a normal conversation
A technical word exclusively used in aviation jargon
A short word commonly used in during flight
A unique word that can be used in a normal conversation
When attempting flight deck entry, what indicates that the crewmember is under duress?
The use of the secret safe word known only to the crew
The absent use of codeword
The use of formal language
Both B and C
The absent use of codeword (looking more for this)
The use of formal language
When can boarding begin?
When the maximum safety crew is present at their assigned boarding stations
When the minimum safety crew is at or near their assigned boarding stations
As soon as passengers arrive at the gate
Before the ground crew has completed the necessary safety checks and preparations
When the minimum safety crew is at or near their assigned boarding stations
Why must flight attendance remain uniformly distributed throughout the cabin during boarding and TTOL
To prevent overcrowding in specific sections of the cabin, enhancing overall comfort and safety
To ensure passengers receive consistent service regardless of their seat location
To maintain an even weight distribution in the aircraft during takeoff and landing
To provide passengers the most effective egress in the event of aircraft evacuation
To provide passengers the most effective egress in the event of aircraft evacuation
What are some things that fight attendants positioned at the boarding door will do during boarding
Monitor ramp and jetway
Monitor for passengers requiring assistance
Monitor for suspicious items and or behaviors
All of the above
All of the above
What are some things that flight attendants positioned in the cabin will do during boarding
Apply and ensure compliance with exit row seating procedures
Challenge anyone without proper ID or boarding pass
Attempt to ensure that families are seated together
All of the above
All of the above
After the purser makes the ready-for-departure announcement, flight attendance will complete a zone count of their assigned areas and ensure that the cabin is secure. This also signals flight attendants to do what?
Begin serving passengers small snacks and beverages
Complete zone counts of their assigned areas
Ensure that the cabinet is secure
Both B and C
Complete zone counts of their assigned areas
Ensure that the cabinet is secure
Once the number is agreed upon, who will provide the zone count to the purser during report
The right-side flight attendant for that zone
The left-side flight attendant for that zone
The senior flight attendant for that zone
Either flight attendant for that zone
The right-side flight attendant for that zone
How are the all calls for the cabin secure report conducted
Completed right FWD to right AFT, then left FWD to left AFT
Completed left AFT to left FWD , then right AFT to right FWD
Completed right AFT to right FWD, then left AFT to left FWD
Completed left FWD to left AFT, then right FWD to right AFT
Completed left FWD to left AFT, then right FWD to right AFT
What cabin secure report should the purser provide to the captain either in person or via phone?
"Verified exit rows, secure cabin, passengers seated. _____ souls are on board. May I close the boarding door?"
“Passengers seated, cabin, secure, exit rows verified, _____ of souls on board. May I close the boarding door?“
"Cabin secure, exit rows verified, passengers seated. _____ souls on board. May I close the boarding door?"
"Seated passengers, cabin secure, exit rows verified. _____ souls on board. May I close the boarding door?"
“Passengers seated, cabin, secure, exit rows verified, _____ of souls on board. May I close the boarding door?“
All service items regardless of type must be ________ prior to takeoff and landing
In use
Collected
Thrown away
Accounted for
Collected
When the person makes the phone call to verify departure procedures, each flight attendant will respond with what
“(Duty position) door, fully closed, armed, and cross checked’”
“(Duty position) door, fully closed, disarmed, and cross checked”
“(Duty position) door, fully closed, armed, and verified’”
“(Duty position) door, fully closed, disarmed, and verified”
“(Duty position) door, fully closed, armed, and cross checked’”
What is the period of time that prohibits nonessential communication between the cabin crew and flight deck crew, because it could interfere or distract any crewmember from their duty performance during the critical phase of flight?
Taxi Out
Takeoff
Sterile Flight Deck
Cruise
Sterile Flight Deck
When does sterile flight deck begin?
Begins immediately after takeoff clearance is received from air traffic control
Starts once the aircraft reaches cruising altitude and ends upon descent for landing
Upon flight door closure for departure, and remains in effect until the captain flashes the seatbelt sign twice
When the flight crew initiates pre-flight checks and ends upon reaching the gate after landing
Upon flight door closure for departure, and remains in effect until the captain flashes the seatbelt sign twice
True or false irregularities, which jeopardize, the safety of the aircraft, crew, or passengers must be reported to the captain via interphone, even though the flight deck is sterile
True
When does sterile flight deck end during ascending
Ends immediately upon takeoff
When the flight crew completes the pre-takeoff checklist
After the aircraft clears 10,000 feet
Both B and C
After the aircraft clears 10,000 feet
When must an oral safety briefing be given
During the flight, after reaching cruising altitude
Prior to any takeoff with passengers on board
After landing, before passengers disembark
Given only if requested by a passenger
Prior to any takeoff with passengers on board
When will the final cabin secure check for takeoff be completed
After completing the safety demos
After the boarding process is finished
During the safety demos
After the aircraft has taxied to the runway
After completing the safety demos
Where must the flight attendants be during the taxi out?
In the Flight Deck assisting the pilots during taxi out
Assisting passengers with luggage during taxi out
At their duty stations unless performing safety related duties
Seated in the passenger cabin during taxi out
At their duty stations unless performing safety related duties
True or False: Portable electronic devices are permitted during any critical phase of fly, or while, in view of the passengers
False
What announcement will the flight crew make when takeoff is imminent
"Passengers, we're about to begin our ascent, please ensure your seatbelts are securely fastened."
"Prepare for departure, cabin crew, please take your positions."
“Cabin Crew be seated for takeoff”
"Please return to your seats and fasten your seatbelts, takeoff is imminent."
“Cabin Crew be seated for takeoff”
When will flight attendants conduct their silent review?
During takeoff
During taxi out
During decent/landing
Both B and C
During taxi out
During decent/landing
Flight attendants must continue to monitor cabin safety throughout the flight by performing cabin, checked every ________ minutes
30
60
30-40
15-20
15-20
How many people must be in the flight deck at all times
2
4
6
1
2
True or False: A flight attendant may be allowed to loiter outside the flight deck at any time
False
Requesting entry to the deck under normal circumstances, the flight attendant should knock how many times
Three times in slow succession
Two times in slow succession
Four times in quick succession
Two times in quick succession
Two times in quick succession
To indicate a crewmember is under duress they should knock on the deck door how many times
Three times in slow succession
Two times in slow succession
Four times in quick succession
Two times in quick succession
Four times in quick succession
True or False: Unopened alcohol can be brought into the flight deck
False
Flight text should be performed, at least every _________ minutes via interphone on revenue flights and ferry flights
15-20
30-60
60
80
60
When will flight attendants begin preparing the cabin for landing and conduct seatbelt compliance checks?
15minutes out
30 minutes out
40 minutes out
50minutes out
30 minutes out
The initial descent occurs approximately…
15minutes out
30 minutes out
40 minutes out
50minutes out
30 minutes out
What indicates that the initial descent has begun
Passengers will feel a slight decrease in cabin pressure
Cabin crew prepare the cabin for landing
Announcement from the captain signaling the start of the descent
Aircraft descends below 10,000 feet
Aircraft descends below 10,000 feet
Approximately how many minutes before landing will the flight crew make a PA stating that the cab crew is to be seated for landing?
5 minutes
10 minutes
15 minutes
30 minutes
5 minutes
Where should the flight attendants be during landing?
In the galley, preparing for meal service during landing
Jump seat with their seatbelts and shoulder, harnesses, fashioned, conducting their silent review
Assisting passengers with stowing their carry-on luggage during landing
Conducting a final safety inspection of the lavatories during landing
Jump seat with their seatbelts and shoulder, harnesses, fashioned, conducting their silent review
When will the purser make the “prepare for arrival and crosscheck” announcement
When the seatbelt signs are turned off, and the jetway/stairs are within 10 feet of the aircraft
Upon reaching cruising altitude and initiating the descent phase
As soon as the aircraft touches down on the runway
After the aircraft has taxied to the gate and the engines are shut down
When the seatbelt signs are turned off, and the jetway/stairs are within 10 feet of the aircraft
What would you do if you notice any concerns during the cabin door opening upon arrival?
Determine if it is a threat
Shout “STOP!”
Notify the Captain
Both B and C
Shout “STOP!”
Notify the Captain
Where will flight attendants remain during deplaning?
At their duty stations/door
In the aisle ensuring passengers are fasten in the seatbelts
In cabin collecting service items
All of the above
At their duty stations/door
Flight attendants will not deplane until
all passenger have deplanes
the purser will instruct attendants to do so after the debriefing
all cabin door and lavatories have been armed and locked
both A and B
all passenger have deplanes
the purser will instruct attendants to do so after the debriefing
Prior to leading the aircraft, the flight attendants will
Ensure they are dressed in full uniform with ID displayed
Verify that all personal luggage and required items are accounted for
turn in all incidents reports to the maintenance crew members
both A and B
Ensure they are dressed in full uniform with ID displayed
Verify that all personal luggage and required items are accounted for
Note 
Flashcard (20)