Market research methods

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18 Terms

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online surveys

Questionnaires distributed via the internet.

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Focus groups

A small group of people gathered to discuss a product or idea.

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customer sastifaction

A measure of how happy customers are with a company's products or services.

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in-depth interview

Detailed, often one-on-one conversations to gather qualitative data.

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Desk research

Research done without leaving your office (using existing data), synonymous with secondary research.

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launch a product

To introduce a new product to the market.

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target audience

The specific group of people a marketing message is aimed at.

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sample size

The number of observations or participants included in a statistical sample (survey).

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quantitative

relating to research where the results can be shown in the form

of numbers, percentages, etc.

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product tester

someone who tries out something new to determine how well it performs

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impact

the effect or influence that an event, situation, etc. has on someone

or something

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respondent

someone who answers a set of questions, especially in a survey

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gauge

careful examination of something in order to understand it better

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researcher

a person whose job is to study a particular subject to find out new things

about it

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qualitative

relating to the quality or standard of something rather than the quantity

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gather

collect or accumulate over a period of time

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viable

used to describe something that is realistic and therefore may succeed

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data analysis

measure how people feel about something or the effect that something

is likely to have on them