Abstract Reasoning
The ability to make and manipulate models
Bell’s law
a new computer class forms roughly each decade establishing a new industry
Collaboration
the activity of two or more people working together to achieve a common goal
Computer Hardware
the computer, storage disk, keyboard, and monitor
Computer based Information System
an information system that includes a computer
Data
recorded facts and figures, the words, sentences, and paragraphs in a report
Digital Revolution
The conversion from mechanical and analog devices to digital devices in the 1970s
Experimentation
making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones consistent with the resources you have
Five Component framework
a model of the components of an information system made up of computer hardware, software, data, procedures, and people
Information
knowledge derived from data, data presented in a meaningful context, processed data
Information Age
a period in history where the production, distribution, and control of information are the primary drivers of the economy
Information Systems
an assembly of hardware, software, data, procedures, and people that produces information
Information technology
refers to the products, methods, inventions, and standards used for the sole purpose of producing information
Kryder’s Law
the storage density on magnetic disks are increasing at an exponential rate
Management information systems
MIS or the management and use of information systems that help organizations achieve their strategies
Metcalfe’s law
the value of a network is equal to the square of the number of users connected to it
Moore’s law
the number of transistors per square inch on an integrated chip doubles every 18 months
Nielsen’s Law
network connections for high end users will increase by 50% per year
People
you, me, us, those using software/hardware and doing the procedures
Procedures
the methods you use to start a program, enter a report, print it, and save and back up your files
software
a program used, such as word, Microsoft Office, etc
strong password
has 12-14 characters, no usernames, real names, or company names, no real words, different from other passwords, uses upper/lowercase letters, numbers, and special characters
system
a group of components that interact to achieve some purposes
systems thinking
the ability to model the components of the system to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed
technology skills gap
the mismatch between the high level of tech skills demanded by employers and the low level of tech skills held by employees
Goal of MIS
To help organizations achieve their strategies
Accurate, Timely, Relevant, Just barely sufficient, worth its cost
the five necessary data characteristics
Collaboration
a group of people working together to achieve a common goal via a process of feedback and iterationc
collaboration information system
an information system that supports collaboration
collaboration tool
the program component of a collaboration system
constructive criticism
both positive and negative advice given to improve an outcome
cooperation
a group of people working together, all doing essentially the same type of work, to accomplish a job
groupthink
a phenomenon in which the desire for group cohesion leads to poor decision making
iteration
a series of stages
managerial decision
decision about the allocation and utilization of resources
operational decision
decision that support operational, day-to-day activities
problem
a perceived difference between what is and what ought to be
project data
data that is part of the collaborations’s new work product
project metadata
data that is used to manage a product
strategic decisions
decisions that support broad-scope organizational issues
structured decisions
a decision for which there is an understood and accepted method for making the decision
unstructured decisions
a decision process for which there is no agree-on decision making method
Successful outcome, growth in team capability, meaningful and satisfying experience
the three criteria for successful collaboration
Become informed, make decisions, solve problems, manage projects
the four primary purposes of collaboration
activities
specific tasks that need to be accomplished as part of the process
actor
a person, group, department, organization, or information
business process
a network of activities that generate value by transforming inputs into outputs
business process modeling notation (BPMN)
an international standard of creating business process diagrams
competitive strategy
how an organization responds to the structure of its industry
cost
the cost of the inputs plus the cost of the activities
data flow
the labeled dashed lines in BPMN that represent the movement of data from one activity to another
first mover advantage
gaining market share by being the first to develop a new technology in a market segment, but doesn’t guarantee an advantage over rivals
five forces model
a model by porter that determines industry profitability by using bargaining power over customers, threat of substitution, bargaining power of suppliers, threat of new entrants, and rivalry
intelligent automation
the combination of using RPA to automate business processes, and using AI to improve decision making
linkages
interactions across value activities
low code systems
systems that require little to no programming to develop business applications
margin
the value of the outputs minus the cost
primary activities
business functions that relate directly to the production of the organization’s products or services
repository
a collection of data that is stored within the business process
robotic process automation (RPA)
using software robots to automate routine business processes
role
a subset of the activities in a business process that is performed by an actor
second mover advantage
gaining market share by following a pioneering company and imitating its product or service, thereby reducing costly R&D expenditures
sequence flow
the solid lines in BPMN that indicate the next flow of action
startup
a company that is in their initial stage of development
support activities
business functions that assist and facilitate the primary activities
switching costs
a practice of making it difficult or expensive for customers to switch to another product
swimlane format
a graphical arrangement in which all of the activities for a given role (job type) are shown in a vertical lane
unicorn
a tech company that reaches a $1 billion valuation in a short period of time
value
the amount of money a customer is willing to pay for a resource, product, or service
value chain
a network of value-creating activities
Industry wide, focus, cost, differentiation
Porter’s Four competitive strategies
Inbound logistics, operations/manufacturing, outbound logistics, sales and marketing, customer service
Primary Activities in the value chain
Procurement, technology, Human Resources, firm infrastructure
support activities in the value chain
Product implementation
create a new product or service
enhance products or services
differentiation of products or services
process implementations
lock in customers and buyers
lock in suppliers
raise barriers to market entry
reduce costs