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Leadership Definition
influencing process of leaders & followers to achieve organizational objectives through change
5 Elements of Leadership
1. leaders, followers
2. influence
3. organizational objectives
4. People
5. Change
Leaders- Followers
leadership is shared
Influence
leader communicating ideas, granting acceptance of them, & motivating followers to support and implement ideas through change
Organizational Objectives
effective leaders influence followers to accomplish SHARED OBJECTIVES
Change
influencing and setting objectives is about change
People
leadership is about leading people through relationships
3 Managerial Leadership Skills
Technical Skills
Interpersonal Skills
Decision Making Skills
**Need based on managment level
Technical Skills
ability use methods and techniques to perform a task
Interpersonal Skills
ability understand, communicate, and work well w/ individuals and groups developing effective realtionships
Decision Making Skills
ability conceptualize situations & select alternatives to solving problems and take advantage of opportunities
Managerial Role Categories
Interpersonal
Informational
Decisional
Interpersonal Leadership Roles
leader, figurehead, liaison (close relationship w/ others)
Informational Leadership Roles
Monitor Spokesperson Desseminator (gathering info before spreading it)
Decisional Leadership Roles
Entrepreneur Negotiator Disturbance-handler Resource-allocator
Levels of Analysis of Leadership Theory
Individual Level
Group Level
Organizational Level
Individual Level Analysis
aka Dyadic Process ; group and organizational performances based on INDIVIDUAL PERFORMANCE
Group Level Analysis
aka Group Process ; productive groups means productive individuals and organizations
Organizational Level Analysis
aka Organizational Process ; focus on organization; working for winning organizations motivates individuals to perform at their best to stay on top
Leadership Theory
explanation of aspect of leadership; theories have practical value bc used to better understand, predict, and control successful leadership
Leadership Theory Classifications
Trait, behavioral, contingency, integrative
Leadership Paradigm (model)
shared mindset that represents fundamental way of thinking about, perceiving, studying, researching, and understanding leadership
Leadership Trait Theories
explain distinctive characteristics accounting for leadership effectiveness
Behavioral Leadership Theories
explain distinctive styles used by effective leaders or to define the nature of their work
Contingency Leadership Theories
explain appropriate leadership style based on leader, followers, & situation
Management to Leadership theory paradigm (model)
shift from autocratic management style to newer participative leadership style of managment
EMB - Evidence-Based Management
decisions and organizational practices based on best available SCIENTIFIC EVIDENCE
Traits
distinguishing personal characteristics
Personality
combination of traits that classifies an individual's behavior
-help explain and predict others behavior or job performance
Personality Profiles
identify individuals' stronger and weaker traits
-use increase self awareness
Big 5 Model of Personality
categorizes traits into dimensions of
1. surgency,
2. agreeableness,
3. adjustment,
4. conscientiousness,
5. openness to experience
Agreeableness Personality Dimension
traits of sociability & emotional intelligence
Adjustment Personality Dimension
traits of stability & self-confidence
Surgency Personality Dimension
dominance, extraversion, & high energy with determination
Conscientiousness Personality Dimension
traits dependability & integrity
Openness-to-Experience Personality Dimension
traits of flexibility, intelligence, & internal locus of control ( he/she can influence events & their outcomes)
Achievement Motivation Theory
explain & predict BEHAVIOR and PERFORMANCE based on person's need for achievement power and affiliation
(Conscientiousness, Surgency, Agreeableness)
Leader Motive Profile Theory
explain & predict leadership SUCCESS based on person's need for achievement, power, affiliation
Leader Motive Profile (LMP)
??a motivational configuration found to contribute to leader performance in traditional bureaucratic organizations
Attitudes
-positive & negative feelings about people things & issues
-being pos or neg = CHOICE
Douglas McGregor
Theory X & Theory Y
classified assumptions/belief systems
Theory X & Theory Y
explain and predict leadership behavior & performance based on leader's attitude about followers
Pygmalion Effect
leaders' attitudes towards and expectations of followers, & treatment of them, explain and predict followers' behavior and performance
-expectations states as objectives and standards
Self-Concept
positive and negative attitudes people have about themselves
Self-Efficacy
belief in own capability to perform in specific situation
Ethics
-standards of right and wrong that influence behavior
-leaders set ethical climate & responsible for employee behavior
Ethical Behavior
- direct link to performance and being effective leader
- Unethical --> big fines, reputation damage, imprisonment, financial damage
Moral Development
understanding right from worn and choosing to do right thing
3 Levels Moral Development
Postconventional
Conventional
Preconventional
Moral Justification
- thinking process rationalizing unethical behavior
Golden Rule
Lead others as you want to be led
4-Way Test
Is it the truth?
Is it fair to all concerned?
Will it build goodwill & better friendship?
Will it be benefited to all concerns?
**CODE OF ETHICS/CONDUCT**
Leadership Behavior Research
from trait theory paradigm to BEHAVIORAL THEORY paradigm
-what leader says and does
****NO 'one' best style
Leadership Style
combo of traits, skills, behaviors leaders use when interact w/ followers
Autocratic Leadership Style
makes decisions, tells employees what to do and closely supervises workers
Democratic Leadership Style
participation in decisions, allows group determine tasks, not closely supervise
University Michigan Leadership Model
2 Leadership styles:
Job-centered & Employee-Centered
Job-Centered Leadership Style
scales measuring goal emphasis and work facilitation
Employee-Centered Leadership Style
scales measuring supportive leadership and interaction facilitation
Ohio State University Leadership Model
FOCUS ON TASK & FOCUS PEOPLE
4 leadership styles:
1. low structure high consideration
2. high structure high consideration
3. low structure low consideration
4. high structure low consideration
Motivation
anything affects behavior in pursuing a certain outcome
Motivation Process
people go from need to motivate to behavior to consequence to satisfaction or dissatisfaciton
Process Motivation Theories
focus on understanding how people choose behavior to fulfill their needs
**How employees choose behavior to fulfill needs?*
Content Motivation Theories
focus on explaining and predicting behavior based on people's needs
**What needs do employees have that should be met at job?**
Reinforcement Theory
proposes that though consequences for behavior, people will be motivated to behave in predetermined ways
Hierarchy of Needs Theory
people are motivated through 5 levels of needs:
1. Physiological Needs- basic needs
2. Safety Needs - safety and security
3. Belongingness Needs - social needs
4. Esteem Needs - focus on ego, status, self respect
5. Self-Actualization - reach one's full potential
2 Factor Theory
people are motivated by motivators rather than maintenance factors
Maintenance Factors
extrinsic motivators (driven by external motivation) & include: pay, job security, working conditions, realtionships
Motivators
intrinsic motivators (internal rewards) & include: achievement, recognition, challenge, advancement
**better motivators
Acquired Needs Theory
people are motivated by their need for achievement, power & affiliation
Motivating Employees (based acquired needs theory)
high n Ach --> (achievement) give challenging tasks w/ clear objectives
high n Pow -->(power) let plan and control their jobs as much as possible
high n Aff --> (affiliation) let work as a team
Equity Theory
-people are motivated when their perceives inputs = outputs
-when inequity employee attempt correct balance
- equity is based perception
-reward equitably
-reward high performance
Expectancy Theory
people motivated when believe can accomplish the task, will get reward, & reward are worth the effort --> MOTIVATION
Goal-Setting Theory
specific difficult goals motivate people
Writing Objectives Model
To +
action verb +
singular, specific measurable result to be achieved +
target date
Objectives criteria
-singular result
-specific
-measurable
-target date
-difficult but achievable
-participateively set
-Commitment
Reinforcement Theory
B.F. Skinner
managers must understand relationship between behaviors and consequences & arrange the possibility that reinforce the desired behaviors
*What can managers do get employees to behave in ways that meet organizational objectives?
Types Reinforcement
**Positive --> attractive consequences
**Avoidance --> aka negative; employee avoid neg consequence
**Extinction--> withhold reinforcement when behavior occurs
**Punishment --> undesirable consequence
Guidelines for Using Reinforcement
-set clear objectives
-select appropriate reinforcement
- select appropriate reinforcement schedule
- don't reward poor or mediocre work
- look for positives and give praise
- give sincere praise daily
- do things for employees instead of to them
Giving Praise Model
1. tell exactly what was done correctly
2. tell why behavior important
3. stop for moment silence
4. encourage repeat performance
Leadership Model
example for emulation or use in a given situation
Contingency Leadership Model
determine if person's style is task-or relationship-oriented, & if situation matches leader's style to maximize performance
-Fred E Fiedler--> reflection of personality and behavior and styles are consistent
Task- Motivated Leadership
gain satisfaction from task completion
Relationship Motivated Leadership
gain satisfaction through forming and maintaining relationships with followers
Situational Favorableness
degree to which situation allows leader to exert influence over followers
1. leader-member relation -> better relations more favorable
2. task structure --> structured jobs favorable
3. Position Power --> more power more favorable
Boss
based on personality and behavior some autocrats, some participative
Subordinates
the more willing/able followers are to participate, the more particiaption should be used - vica versa
Situation (time)
size, etc of organization is considered, time is needed for participation
Leadership Continuum Model
determine which of the 7 styles to select, based on the use of boss-centered versus subordinate-centered leadership, to meet the situation (boss, subordinates, situation/time) to maximize performance
Path-Goal Leadership Model
used to select leadership style (directive, supportive, participative, or achievement-oriented) appropriate to situation (subordinate, environment) to maximize both performance and job satisfaction.
Situational Factors---Subordinate
1. Authoritarianism --> extent employees defer to others
2. Locus of control --> (point of control) employees believe they control goal achievement (internal) or its controlled by others (external)
3. Ability --> extent employees' ability to perform tasks to achieve goals
Environmental Situational Factors
1. Task Structure -- extent of job repetitiveness
2. Formal Authority --extent of leader's position power
3. Work Group -- extent coworkers contribution to job satisfaction or relationship between followers
Path-Goal Leadership Styles
1. Directive (high structure)
2. Supportive (high consideration)
3. Participative (include employee)
4. Achievement-Oriented (set achievable but difficult goals)
Normative Leadership Model
time driven, development-driven decision tree enables user select 1/5 styles
Leadership Participation Styles
1. Decide --make decision and announce it
2. Consult Individually --individually tells followers prob and gets suggestions and decides
3. Consult Group -- hold group meeting gets suggestions and decides
4. Facilitate -- group meeting seeking participation without pushing his/her ideas
5. Delegate -- lets group diagnose and make decision
Power
leader's POTENTIAL influence over followers
-delegated
-derived
*7 Powers*
Legitimate Power
user's position power given by organization
- participative management & empowering employees
-rational persuasion
Reward Power
user's ability to influence others w/ something of value to them
-employees rewarded for doing something
Coercive Power
involves punishment & withholdings of rewards to influence COMPLIANCE
- pressure influencing tactic
-maintaining discipline and enforcing rules
-be persistent; don't make rash threats; gain authority to use punishment and withhold rewards
Referent Power
user's personal relationships w/ others *Personal appeals influencing tactic*
- appropriate toward people w/ weak or no position power
- develop people skills; work at relationships w/ managers and peers