Organizational Behavior

\___________ is a terminal value. A:Inner harmony

\___________ is an example of felt empowerment
.a. Meaningful work
b. Leadership style
c. Organizational structure
d. Organizational climate A:.a. Meaningful work

"Asians are more talented in math than other ethnic groups" is an example of a

surface-level diversity trait.

B. Faultline.

C. stereotype.

D. deep-level diversity trait. A:C. stereotype

"Asians are more talented in math than other ethnic groups" is an example of a A:stereotype.

1 out of 1 points
Individuals with an internal locus of control A:believe that what happens to them is their own doing.

360-degree feedback is

designed to provide feedback for promotion or pay decisions.

B. used where competition between coworkers is prevalent.

C. designed to provide feedback for developmental purposes.

D. the most frequently used form of performance appraisal in U.S. firms. A:C. designed to provide feedback for developmental purposes.

A caterer accepts a large order for a school function. On the morning of the event, stations are set up to make the 500 sandwiches ordered for that day. Station one has two individuals cutting sandwich buns, station two has four individuals placing the meats and cheeses on the rolls, station three adds condiments and wraps the sandwich. The individual who devised the sandwich-making production plan is operating under a

job specialization approach.

B. job rotation approach.

C. job enlargement approach.

D. job enrichment approach. A:

job specialization approach.

A caterer accepts a large order for a school function. On the morning of the event, stations are set up to make the 500 sandwiches ordered for that day. Station one has two individuals cutting sandwich buns, station two has four individuals placing the meats and cheeses on the rolls, station three adds condiments and wraps the sandwich. The individual who devised the sandwich-making production plan is operating under a
a. job specialization approach.
b. job rotation approach.
c. job enlargement approach.
d. job enrichment approach. A:a. job specialization approach.

A culture that values maintaining good relationships, caring for the weak and quality of life is most likely a A:a feminine (nurturing) culture

A famous study examined how different aspects of the work environment, such as lighting, the timing of breaks, and the length of the workday, impacted worker productivity. As this was conducted gathering survey data from real workers at an operational plant, it is an example of A:field study.

A fashion designer who creates pieces for a large fashion house for a New York or Paris runway show has
a. high task identity.
b. low task identity.
c. low skill variety.
d. low autonomy. A:a. high task identity.

A Faultline is

an attribute along which a group is split into subgroups.

B. a generalization about a particular group of people.

C. the way in which people are similar or different from each other.
D. the values, beliefs and customs that exist in a society. A:

an attribute along which a group is split into subgroups.

A faultline is A:an attribute along which a group is split into subgroups

A hospital wanted to determine whether a wellness program that focused on walking to enhance employee health would cut down on employees' use of health benefits. Employees in the Accounting Department were invited to participate and received a $25 gift card for taking part in the program. Employees in the Laboratory Department did not participate in the program. Health benefits data were examined for both departments. This scenario represents which type of research study? A:an experimental field study

A mid-sized manufacturing company produced one thousand component assemblies in July of this year, far exceeding the previous record of 843 assemblies. One week later, the firm had grills brought on site and employees were treated to a steak luncheon. The steak grill-out is an example of A:an award.

A position high in autonomy allows an employee to

utilize multiple high-level skills.

B. complete an identifiable piece of work from start to finish.

C. substantially impact other people's health, work, or well-being.

D. have freedom to decide how to perform their tasks. A:D. have freedom to decide how to perform their tasks.

A position high in autonomy allows an employee to A:have freedom to decide how to perform their tasks.

A term for all of a person's relatively stable feelings, thoughts, and behavioral patterns is A:personality

A workgroup has three Caucasian males who are new employees and three Black females who have been with the firm an average of 15 years. How would you categorize the likely faultline in this group? A:There will be a strong faultline in the group

Abdul tends to emphasize harmonious interpersonal relationships, prefers to be with friends, and enjoys family events. Abdul would probably be categorized as being
a. low in need for achievement.
b. high in need for affiliation.
c. high in need for power.
d. low in need for affiliation. A:b. high in need for affiliation.

According to ERG theory, if an individual is frustrated in the growth opportunities of his job,
a. he may regress only to relatedness needs.
b. he may regress only to existence needs.
c. he may regress to either relatedness or existence needs.
d. he will be motivated by the next higher need in his need hierarchy. A:c. he may regress to either relatedness or existence needs.

According to ERG theory, if an individual is frustrated in the growth opportunities of their job, A:they may regress to either relatedness or existence needs.

According to Maslow, an example of physiological needs may be satisfied by

food

B. feeling danger-free

C. feelings of importance.

D. human connections. A:

food

According to Maslow, an example of physiological needs may be satisfied by A:food.

According to research, which statement regarding race diversity in the American workplace is correct? A:Overt discrimination against ethnic minorities still occurs in many U.S. workplaces.

According to Rokeach, which statement is accurate about values? A:Values are hierarchically ordered.

According to the formula for the motivating potential score of a job, the most important elements in deciding motivation potential area.
a. skill variety and autonomy.
b. task significance and task identity.
c. autonomy and feedback.
d. skill variety and feedback A:c. autonomy and feedback.

After studying the body's response to stress, Hans Selye determined that unmanaged stress A:can create physical problems and psychological illnesses.

Alderfer's existence needs correspond to Maslow's A:safety needs.

All of the following are actions those who perceive inequity can undertake to "balance the scales" EXCEPT
a. steal.
b. begin to arrive at work late.
c. quit.
d. produce higher quality work. A:d. produce higher quality work.

All of the following are advantages of job rotation EXCEPT
a. employees become cross-trained due to their movement between jobs.
b. employees become less marketable after rotating because their skill sets become very company-specific.
c. managers have greater scheduling flexibility in a job rotation system.
d. employees experience less boredom in a job rotation system. A:b. employees become less marketable after rotating because their skill sets become very company-specific.

All of the following are criticisms of Herzberg's theory of motivation EXCEPT
a. the primary research methodology of the study is flawed.
b. the classification of factors as hygiene or motivator is not simple.
c. pay may have symbolic value as communication that the employee is advancing within the company.
d. the theory suggests that improving the environment only goes so far in motivating employees. A:d. the theory suggests that improving the environment only goes so far in motivating employees.

All of the following are reasons why Nucor Steel is so effective at motivating its employees EXCEPT
a. the incentive system penalizes lower performers but offers no limits on how much can be made by those that perform well.
b. the firm has a centralized structure that retains decision making at upper levels in the organization.
c. employees have the opportunity to fix problems that they see occurring during production.
d. there is a great deal of task flexibility as some duties of managers have been pushed down to lower level line employees. A:b. the firm has a centralized structure that retains decision making at upper levels in the organization.

All of the following statements about job enrichment are true EXCEPT
a. job enrichment may lead to dissatisfaction with one's pay.
b. job enrichment is a suitable technique to be used with any employee.
c. job enrichment may be associated with increased productivity and reduced absenteeism.
d. the technique allows employees to take on more responsibility. A:b. job enrichment is a suitable technique to be used with any employee.

All of the following statements regarding personality testing in employee selection are correct EXCEPT
a. job interviewers are very adept at assessing conscientiousness in candidates, so the personality test is not really needed in employee selection.
b. there are mixed feelings as to whether candidates' faking responses on personality tests is a serious problem.
c. self-reporting measures of personality may not be the best way to measure personality.
d. personality is a better predictor of job satisfaction than job performance. A:a. job interviewers are very adept at assessing conscientiousness in candidates, so the personality test is not really needed in employee selection.

Amar took geometry in high school but did not use this knowledge for years. During an internship in college, he needed geometry to solve a problem and found that he remembered how to apply the various formulas. In this situation, Amar was relying on A:long-term memory.

Among the limitations associated with using personality tests in employee selection is
a. candidate inability to understand the purpose of the personality test.
b. candidates faking their answers.
c. candidates refusing to take personality tests.
d. finding that performance cannot be predicted by personality testing. A:b. candidates faking their answers.

An accounting firm ensures that the candidate pool for its new graduate program is diverse by recruiting at both public and private colleges and universities throughout 10 states, and posting information on multiple social media sites. This describes which type of affirmative action program? A:targeted recruitment

An applicant-matching software program would indicate which personality trait would provide the best person-organization fit with a Wall Street investment firm? A:risk-taking

an attitude A:our opinions, beliefs and feelings about our environment.

An attitude is

an outcome of our efforts.

B. the drive that energizes an individual.

C. the degree to which people have freedom to decide how to act.

D. our opinions, beliefs, and feelings about our environment. A:D. our opinions, beliefs, and feelings about our environment.

An example of extinction is A:ignoring a coworker who is telling dirty jokes.

Analyzing Trader Joe's success using Herzberg's two-factor theory of motivation would suggest that
a. contextual factors, like
being among the best paid employees in the retail industry, are the only reason for the firm's success.
b. content factors, like the collaborative atmosphere in each supermarket, are the only reason for the firm's success.
c. growth needs, like the autonomy of opening products for customer samples, are the only reason for the firm's success.
d. Contextual, content, and growth needs factors all help to contribute to Trader Joe's success. A:d. Contextual, content, and growth needs factors all help to contribute to Trader Joe's success.

Anna sees five of her coworkers going out to lunch together and is sure that they must hate her because no one asked her to go. What Anna forgot is that she usually isn't in the office on Tuesdays, so they didn't even realize she was there. Anna may have

low self-esteem.

B. low self-monitoring.

C. low self-efficacy.

D. low neuroticism. A:B. low self-monitoring.

Attitude surveys conducted by companies produce more useful information if A:management is perceived as credible by employees.

Attitude surveys conducted by companies produce more useful information if A:the management is perceived as credible by employees

Autonomy is
a. the extent to which the job requires a person to utilize multiple high level skills.
b. the degree to which a person is in charge of completing an identifiable piece of work from start to finish.
c. whether a person's job substantially affects other people's health, work or well-being.
d. the degree to which a person has the freedom to decide how to perform his tasks. A:d. the degree to which a person has the freedom to decide how to perform his tasks.

Based on employment statistics, age diversity at work will continue growing. Thus, findings from research examining age diversity will become increasingly useful in managing the workforce. Which statement about those research findings is accurate? A:Older workers display higher levels of citizenship behaviors.

Boeing decides to lay off some of its IT workers, and instead have the same services provided by Dell. This is an example of: A:Outsourcing

By using a combination of oral and visual modes in a workplace presentation, the audience A:will more likely have their preferences met.

Camila sees herself as a good person and a good employee. She is confident about her capabilities and derives great satisfaction from doing her job well. Based on what we know, we can say that Camila has A:high self-esteem.

Collectivistic cultures are those in which

people tend to define themselves as individuals and form looser ties with their groups.

B. people tend to value achievement and competitiveness as well as acquisition of money and other material objects.

C. people tend to have strong bonds to their groups, and group membership forms a person's self-identity. A:C. people tend to have strong bonds to their groups, and group membership forms a person's self-identity.

Collectivistic cultures are those in which A:people tend to have strong bonds to their groups, and group membership forms a person's self-identity.

Companies in cultures high in uncertainty avoidance tend to A:have written employment contracts for employees.

Companies may systematically track employee work attitudes through A:exit interviews

Daisha designs merchandise displays for a high-end department store. She often works late to make her displays especially creative and unusual because she enjoys the comments from shoppers. According to Maslow's hierarchy, beyond pay, Daisha's job performance most clearly satisfies what need?

physiological

B. love and belonging

C. self-esteem

D. safety and security A:C. self-esteem

Daisha designs merchandise displays for a high-end department store. She often works late to make her displays especially creative and unusual because she enjoys the comments from shoppers. According to Maslow's hierarchy, beyond pay, Daisha's job performance most clearly satisfies what need?
a. physiological
b. love and belonging
c. Self-esteem
d. safety and security A:c. Self-esteem

Dale reads an unusually excellent report on a new engineering process for his firm and is surprised to find out the author is a young female engineer rather than one of the senior male engineer who normally writes reports. This is A:unconscious bias

Demographic traits make up a part of A:.
surface-level diversity

Dominic tells his boss that a member of his team, Brianna, is having trouble keeping up with her spreadsheet because women just aren't as good at math. This is an example of a A:.
a stereotype

During the COVID-19 pandemic, employees sometimes showed up at work when they had symptoms of illness because they were afraid of losing their jobs. This is an example of what behavior?

unscheduled absence

B. absenteeism

C. presenteeism