[ACTCOMM] Unit 6-9: Clarity, Completeness, Conciseness, & Completeness

Principle

a fundamental truth that serves as the foundation for a system of belief or behavior or for a chain of reasoning

Principles of Communication

the definitive guidelines used to make a communication process more effective and result-driven

Principles of Communication

help in conveying messages in a more clear, precise, authentic, and effective to accomplish business or organizational objective

Principles of Communication

ensure a proper conveyance of the message to the receiver or the audience

Clarity

clearness of expression

Clarity

implies emphasizing on a specific message or goal at a time rather than trying to achieve too much at once

Clarity

choosing your words deliberately, making sure the message is easy to understand

Clarity

makes understanding easier

Clarity

enhances the meaning of the message

Clarity

clear message makes use of exact, appropriate and concrete words

Jargon

special words or expressions that are used by a particular profession or group and are difficult for others to understand; words used by a certain group but are not known to the general public

1. Choose precise words.
2. Choose short, familiar, conversational words.
3. Construct effective sentences and paragraphs.
4. Achieve appropriate readability and listening ability.
5. Include examples, illustrations and other visual aids.

5 Tips on Clear Communication

1. Consider your audience.
2. Say exactly what you mean.
3. Avoid jargon.
4. Keep it short and simple.
5. Ask for a playback.
6. Over-communicate.
7. Choose the right medium for the message.

(7) How can we improve clarity

Completeness

Having all the necessary or appropriate parts or details

Completeness

Offering complete and relevant information makes communication effective as it rules out the need of another cycle of communication to clarify issues

Conciseness

communicating what you want to convey in least possible words without foregoing the other Cs of communication

Conciseness

opposite of wordiness

Concreteness

Specific, definite and vivid rather than vague and general

Concreteness

Pertaining to or concerned with realities or actual instances rather than abstractions; particular (opposed to general)

Concreteness

Conveying a message with precise terms

Concreteness

calls for senders to make messages concrete by providing specific details, such as sources of information that receivers may need or want

Concreteness

A concrete message is easily understood by the receiver. As a message sender, you build mental pictures for your receivers through your use of words