week 5 111.15-111.16 Relax Exam Prep

Which of the following is NOT a step taken when performing a virgin sodium hydroxide relaxer service?

a perform a strand test

b. perform periodic comb tests

c. pre-shampoo the client's hair

d. follow the service with a neutralizing shampoo

pre-shampoo the client's hair

Requesting feedback from the client is part of which service essential?

a.

Connect

b.

Consult

c.

Create

d.

Complete

Complete

While performing a relaxation test, Tia noticed her client's hair was becoming limp. What should Tia do next?

a.

re-smooth the hair

b.

apply neutralizer to harden the hair

c.

rinse product out of hair immediately

d.

re-test after 2 minutes to see if hair is still limp

rinse product out of hair immediately

During the scalp analysis, prior to a relaxer, check for any cuts, bruises, sores and:

a. dandruff

b. abrasions

c. oiliness

d. wrinkles

abrasions

A good indicator of the overall condition of the hair and its ability to withstand a relaxer service is:

a. to shampoo the hair

b. testing for metallic salts

c. a preliminary strand test

d. a visual examination of the hair

a preliminary strand test

A virgin ammonium thioglycolate relaxer service may be performed after which of the following?

a. Light shampoo

b. vigorous shampoo

c. decolorizing service

d. sodium hydroxide relaxer service

light shampoo

Which of the following steps would occur LAST during a virgin sodium hydroxide relaxer procedure?

a. apply base cream around hairline

b. apply relaxer to top and bottom of parting

c. perform relaxation test using spine or tail of comb

d. smooth from base to ends using back of comb

perform relaxation test using spine or tail of comb

client record houses the following information, EXCEPT:

a. results

b. product used

c. processing time

d. legal information

legal information

Extreme breakage shortly after a relaxer service may be caused by:

a. lack of a comb test

b. poor hair sculpture

c. improper neutralization

d. insufficient moisture content

improper neutralization

The cause of breakage within the nape after a relaxing service is:

a. overprocessing

b. underprocessing

c. clean neck of shampoo bowl

d. neutralized according to manufacturer's directions

overprocessing

How many towels are used to drape a client for chemical services?

a. one

b. two

c. three

d. four

Two

Why should brushing and pulling the hair before any chemical service be avoided?

a. prevents scalp irritations

b. increases static electricity

c. causes the cuticle to flatten

d. increases excretion of sebum

prevents scalp irritations

Natural oils that are removed during the chemical relaxing process are replaced by:

a. reapplying relaxer

b. shampooing the hair

c. applying a neutralizer

d. applying a conditioning treatment

applying a conditioning treatment

Checking into your client's relaxer history is part of which service essential?

a. Connect

b. Consult

c. Create

d. Complete

Consult

Which of the following steps would occur FIRST during a retouch sodium hydroxide relaxer service?

a. apply relaxer

b. apply base cream

c. perform scalp analysis

d. apply protective cream

perform scalp analysis

Greeting your client is part of which service essential?

a. Connect

b. Consult

c. Create

d. Complete

Connect

Ensuring client comfort is part of which service essential?

a. Connect

b. Consult

c. Create

d. Complete

Create

The guest experience begins with:

a. draping

b. the consultation

c. gaining feedback

d. a firm handshake

a firm handshake

Advise a client to not shampoo their hair within how many hours prior to a hydroxide relaxer service?

a. 8 hours

b. 16 hours

c. 24 hours

d. 48 hours

48 hours