missed questions for CCMA

Under the doctrine of respondeat superior, which of the following cannot potentially be held responsible for an act of negligence by a medical assistant:

the medical assistant’s education provider

Which of the following is not set forth by the American association of Medical Assistants (AAMA) Code of Ethics:

Specific ways of dealing with certain situations

At present, what is the main difference between reporting child abuse and reporting elder or intimate

partner abuse:

child abuse must be reported to authorities in all 50 states, while other types of abuse do not always need to be reported

Therapeutic communication injects what element into communications:

Empathy

According to Maslow’s hierarchy of needs, what is the first level of need that people must satisfy before all others:

Physiological and survival needs

4 stages of job burnout, in order, are:

Honeymoon, reality, dissatisfaction, crisis

According to Dr. Kubler-Ross, what are the most likely states of grief experienced by a patient with life-threatening illness, in order:

denial, anger, bargaining, depression, acceptance

Which of the following management styles offers rewards to subordinates in terms of teamwork, recognition by other workers, and self-actualization:

participatory management

If an office manager is using a teamwork approach, what is the first step in getting the team started:

developing a work statement with the team

As an office manager, when is the best time to carry out a salary review for employees:

at the beginning of each year

A medical assistant who functions as a human resources manager is responsible for developing and updating which of the following documents:

office policy manual

Medical assistants and other individuals who handle finances in the medical office should be

bonded

When must federal and state taxes related to employee wages be paid:

quarterly

Nutrients can be converted into energy

carbohydrates, fats, and proteins

Basal metabolic rate (BMR)

is the amount of energy per unit of time that a person needs to keep the body functioning at rest. Some of those processes are breathing, blood circulation, controlling body temperature, cell growth, brain and nerve function, and contraction of muscles.

Which of the following summarizes the US department of Agriculture’s diagram of dietary recommendations:

recommendations are represented by a plate diagram, which is divided to show the proportion of each food group that should make up every meal

What is the cardiovascular disease in which arteries narrow due to inner deposition of cholesterol and fat?

Atherosclerosis

Cancerous cells that are derived from epithelial cells are known as:

Carcinomas

Which of the following characteristics does not distinguish a virus from all other types of microorganisms:

viruses that produce spores

An organism that serves as a carrier of a disease to another organism, such as a human, is known as

Vector

Pathogenic microorganisms, cancer cells, and transplanted tissues are initially recognized by foreign by:

Macrophages and helper t cells

Which of the following is the neurotransmitter released at the neuromuscular junction between axons of motor neurons and the motor end plate:

Acetylcholine

Which of the following types of anemia can be controlled by injection the patient with vitamin B12:

Pernicious anemia

What layer of skin contains blood vessels, nerve endings, and glands:

dermis

Impetigo

is a common infection of the superficial layers of the epidermis that is highly contagious and most commonly caused by gram-positive bacteria. It most commonly presents as erythematous plaques with a yellow crust and may be itchy or painful. The lesions are highly contagious and spread easily.

The purpose of immunotherapy for allergies is to use extracts of allergens to

induce production of blocking IgG-class antibodies toward the allergens

Which of the following urinary tract disorders should be suspected if a patient has chills, fever, abrupt back pain, and tenderness in the suprapubic region:

pyelonephritis

GERD is caused by:

return of stomach acid due to leakage of the valve leading to the stomach

Which of the following correctly lists the parts of the large intestines, in order:

cecum, colon, rectum

What is the chief cause of blindness in the US:

diabetic retinopathy

The gel occupying space between the lens and retina of the eye is called the

vitreous body

When a person moves their head, their equilibrium is usually maintained by

the vestibular system in the inner ear

Hearing loss due to hardening of the stapes of the middle ear is known as;

otosclerosis

The following can cause pneumonia:

bacteria, fungi, and virusus

A fracture in which the bone is broken into a number of fragments is described as

transverse

Endochondral ossification

is the process by which the embryonic cartilaginous model of most bones contributes to longitudinal growth and is gradually replaced by bone.

Human vertebral column normally consists of :

24 articulating vertebrae and 9 fused vertebrae

The cervical region of the spinal cord controls certain movement in the

neck, diaphragm, shoulder, arm, wrist, and hand

Reye’s syndrome:

vial infections have been associated with neurologic disorders- child takes asprin

De Quervain’s syndrome

is a painful condition affecting the tendons on the thumb side of the wrist.

When a patient is covered by more than one insurance policy, the total amount paid is limited by policy language regarding:

the coordination of benefits

Capitation:

a payment system in which the health care provider is paid a fixed fee per patient

The resource-based relative value scale (RBRVS) is used to

calculate Medicare payments

medical insurance program that covers active-duty military service members

Tricare Prime:

Worker’s comp:

all medical expenses plus loss of wages

when information was derived from electronically stored information

Security rule

The relative value units issued for a particular service fee under medicare are computed using which of the following factors:

the providers rate for the service, practice expenses, malpractice expenses, and adjustors like the geographic cost index and the budget neutrality adjuster

A new office visit lasted longer than the time required for a level 4 visit:

bill a level 5 office visit if the time threshold for that code is reached

G codes:

private payers may use

ICD-10-CM:

3-7 character alphanumeric codes beginning with a letter, followed by a number, and containing a decimal point after the third character.

Uniform Bill 04 (UB-04)

used to submit claims for outpatient services by institutional facilities (for example, outpatient departments, Rural Health Clinics and chronic dialysis centers).

ABN: advance beneficiary Notice:

out of pocket expenses in addition to what the govt is paying with Medicare

most commonly used manual system of managing a pt account

Pegboard system:

Posted as credit:

payments by the insurance company or patient and adjustments

The primary reason to keep day sheets and month-end sheets is to maintain accurate records of

accounts receivable for the practice

Account’s receivable (AR) ratio:

used to measure how rapidly patient accounts are being paid

last resort for collection of an overdue bill

Outside collection firm:

Bankrupcy 7:

send a prof of claim and a copy of the patients debt to bankruptcy court

TPMS:

an accounting software package that computerizes every aspect of running a medical facility

designed ot generate information for the government or other external organizations

Financial accounting:

Internet site is secure:

https://

Light:

such that the light is to the individual’s side, parallel to the sight line to the monitor

VPN: virtual private network

is an encrypted connection over the Internet from a device to a network. The encrypted connection helps ensure that sensitive data is safely transmitted.

Wave scheduling

-an appointment scheduling method that involves assigning patient appointments at the same time.

-two or more patients arrive at the beginning of the hour and others at the bottom of the hour.

Accession record

a consistent and normally internal set of data detailing an archives' acquisition, documenting legal and physical transfer, and supporting description