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Professional nursing
protection, promotion, optimization of health and abilities, prevention of injuries
4 aims of nursing
1. Facilitate coping with disability and death
2. Promote health
3. Prevent illness
4. Restore health
responsibility
- associated with performance of duties
- duty to complete tasks
- ongoing
- can be shared among team
task focused
accountability
- state of being "answerable"
- duty to give account AFTER
- past oriented
- results focused
standards of care purpose
- established by Joint Commission, ANA, NLN
- Determine what a nurse should or should not do
Values
personal principles
morals
actual beliefs outside of personal principles
ANA code of ethics
- commitment to care
- promote and advocate
- responsibility and accountability
- engagement in advancing nursing practice
- respect for dignity and uniqueness of individual
- collaboration with healthcare team to promote wellness
Altruism
concern for the welfare of community
Autonomy
Self determination
Human dignity
respect for inherent worth
Nurses values
- examine your own values about life, death, health, illness
- do not impose your values onto your patient
nonmaleficence
do no harm
beneficence
what is in the patient's best interest
Justice
treating people equally
Fidelity
doing what you say you will do
Veracity
tell the truth
litigation
the process of bringing and tying a lawsuit
Statutory
formal written laws enacted by legislative bodies (nursing laws are this)
Public law
government is directly involved in
Private law
civil law
Tort
action or omission that harms someone
intentional tort example
fraud, assult
unintentional tort example
malpractice
4 Ds of malpractice liability
Duty to care - must show the nurse had relationship to care for the patient
Dereliction - must show that nurse failed to fulfill duty
Direct causation - must show breeches
Damages
Risk management Dos
- names of all involved
- Location, date, time
- equipment, medication involved
- factual statement
Risk management Don'ts
- assume
- blame
- DO NOT INCLUDE IN PT CHART
Main goals of the Patient Bill of Rights (1998)
1. Strengthen consumer confidence
2. Emphasizes patient centered care
3. Bolster patient information and education
Informed consent definition
I understand and I agree
Informed consent considerations
- capacity to consent
- expressed (oral or written)
- Implied - patient action
What does the patient understand and agree to by having informed consent?
- Nature of the treatment
- Alternatives
- Benefits
- Opportunity for questions
- Risks
Types advanced directives
- Living will
- Durable POA
- Healthcare proxy
- DNR
- DNI
- POLST (helps people who panic at EOL)
Why was HIPAA enacted in regard to health policy
so preexisting conditions cannot be a barrier to health insurance
Health
complete physical, mental, and social wellbeing
Wellness
actions taken by individuals to achieve their fullest potential
Chronic illness
an on-going illness, slow or gradual in onset; it has no known cure; it can be controlled and complications prevented with proper treatment
Acute illness
rapidly occurring illness that runs its course, allowing a person to return to one's previous level of functioning
Maslow's Hierarchy of Needs
physiological, safety, love/belonging, esteem, self-actualization
Primary prevention
prevent illness from happening in the first place
ex. vaccines, education, illegalization of drugs
Secondary prevention
Early detection and intervention to prevent disease progression
ex. Blood pressure screening, cholesterol screening, colonoscopy screening
Tertiary prevention
managing existing disease to minimize complications
ex. rehab, medication management, support groups
Acute care (hospitalization)
brief admission to stabilize
Home health care
services delivered at home
long term care
nursing home that assist patients to live
advocacy
speaking up on behalf of the patient
assault
the threat of harm or causing fear of injury to another person, without any physical contact
battery
actual physical contact that causes harm or is offensive such as hitting or touching someone without consent
4 elements to prove negligence
"Dereliction of Duty Directly causing Damages"
negligence
not doing something you're supposed to do
communication
two-party, ongoing process involving the sending and receiving of a message
"self-talk" occurs during the process which may interfere with how the sender intended the message
verbal communication should include...
1. simplicity
2. clarity
3. timing and relevance
4. adaptability
5. credibility
nonverbal communication includes
- facial expression
- tone of voice
- movement
- appearance
- eye contact
- gestures
- posture
First impression percentages
55% body language
38% tone of voice
7% spoken word
Barriers to communication
- stereotype
- judgement responses (agree/disagree)
- defensiveness
- challenging
- false reassurance
Cultural considerations for communication
- language variations
- slang
- Translation may lose context
- eye contact
- nodding
- touch
- gestures
Quality improvement definition
systematic and continuous actions that lead to measurable improvement in healthcare services and the health status of targeted patient groups
Why is quality improvement important
- improves patient care
- healthy people/healthy communities
- affordable care
Safe (6 aims for HC improvement)
avoiding injuries to patients from the care that is intended to help them
Effectiveness (6 aims for HC improvement)
providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit
Patient-centered (6 aims for HC improvement)
providing care that is respectful of and responsive to individual patient preferences, needs and values and ensuring that patient values guide all clinical decisions
Timely (6 aims for HC improvement)
reducing wait time that may result in harmful delays for both those who receive and those who give care
Efficient (6 aims for HC improvement)
avoiding waste, including waste of equipment, supplies, ideas, and energy
Equitable (6 aims for HC improvement)
providing care that does not vary in quality because of personal characteristics such as gender, ethnicity or geographic location
Federal Quality Improvement Initiatives
Developed indicators and documentation for quality of care
- National database of nursing quality indicators (NDNQI)
- Patient safety and quality: an evidence-based handbook for nurses
- National patient safety goals
- Patient protection and affordable care act (PPACA or ACA)
- National strategy for quality improvement in health care
State and Local Quality Improvement Initiatives
- Under affordable care act - states have some part in providing state health insurance to low-income people
- Community health centers (CHCs)
Aspects of community health centers (CHCs)
- serve medically underserved area or population
- comprehensive primary care
- fees on sliding scale
Intraprofessional assessment
- within a group who have similar positions to identify areas of improvement (nursing)
peer reviews (intraprofessional assessment)
assess other nurses in a safe, nonpunitive environment
Audits (intraprofessional assessment)
examination of records to verify accuracy and proper use
Outcomes management (intraprofessional assessment)
links medical interventions to patient outcomes using patient experiences
Interprofessional assessment
between multiple disciplines, i.e. nursing, physicians, dieticians, physical therapists, social services
Utilization review (interprofessional assessment)
use of resources to determine areas of overuse, underuse and misuse (required by Medicare and the joint commission)
Benchmarking
compares performance of individual to organization industry standards
Never event
A serious incident or error that should not happen if proper safety protocols are followed
Sentinel event
a patient safety event that results in death, permanent harm, or severe temporary harm
root cause
reason why something has happened so that preventative measures can be implemented
Continuous quality improvement
structured process for involving personnel in planning
Goal of teaching and learning
help people to have healthier lives
- one of the ANA standards of practice for nurses
- maintain and promoting health
- prevent illness
- restore health
- facilitate coping
attributes of learning
- an experience that occurs within the learner
- personal meaning and relevance
- consequence of experience
- collaborative, cooperative
- process that builds on past learning and experience
- intellectual and emotional
Cognitive domain of learning
patient can remember and understand
Affective domain of learning
changing attitudes, values, feelings
Psycomotor
learning a physical skill
6 Functions of clinical judgement
1. recognize cues
2. analyze cues
3. Prioritize hypothesis
4. generate solutions
5. take action
6. evaluate outcomes
Recognize cues
notice important information about client (assessment)
this includes gathering information from
- patient statements
- vital signs
- physical assessment
- medical history
- lab values
- observations from others
- environment
Analyze cues
Nurses look for relationships between cues to understand what is happening with the patient and what nursing problems may be present
Look for:
- patterns
- missing information
- inconsistencies
Nursing diagnosis
translate clustered cues to a patient problem
it...
- identifies a client's response to a medical condition
- assigns meaning to clustered cues
- provides basis for nurses to describe patient care
- provide basis for nursing interventions
Prioritize cues
once nursing diagnoses are written, problems must be prioritized
prioritization criteria:
- ABCCs
- Maslow's hierarchy of needs
- Safety/risk for harm
- acute vs chronic
- unstable vs stable conditions
Generate solutions
SMART goals (specific, measurable, attainable, realistic, time-bound) Client will _______ nurse will ______
Take action
- client focused
- scope of practice
- standard of care
- nurse practice act
- code of ethics
Evaluate outcomes
determine if the implemented intervention met the goal
thermoregulation
- one method of homeostasis
- body's regulatory process that balances heat production and heat loss
- core temperature stays constant
- 96.8 - 100.4F is normothermia
hypothalamus
sends signals out to body to regulate temperature
- sensors in the skin let the body know the regulatory system has to kick in
- receptors on the skin detect temperature and send message to hypothalamus
Physiological process to warm the body
- shivering increases heat production
- sweating is inhibited to decrease heat loss
- vasoconstriction decreases heat loss
Physiological process to cool the body
- sweating (diaphoresis)
- vasodilation
mechanism of heat loss
body temp too high, capillaries dilate and more blood gets to skins surface
radiation
heat is moving from the body into the atmosphere
convection
water flowing over you, air moving over you, cooling you
evaporation
body wet from sweat/in a pool, water evaporates
conduction
body is touching something colder than itself (body on operating table)
Normothermia (afebrile)
96.8F-100.4F (36C-38.5C)