C4 distribution channels

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27 Terms

1

physical distribution channel

method and means by which a product is phisically transferred, or distributed from point of production to available to customer

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2

trading channel

non-physical aspects of the transfer (negociation, buying and selling)

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3

types of distribution channels

indirect (manufacturer to retail) and direct (manufacturer tu consumer)

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4

retailer

selling product to end consumer (low quantities, display & merchandising, customer experience)

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5

wholesaler

selling products to company (high volume or bulk, no merchandising, few customer relationships)

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6

broker

individual or firm that acts as intermediary between an investor and a securities exchange (promote, comissions and fees, presence in unknown markets)

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7

manufacturer direct to retail store

own vehicles, don’t subcontract, full loads are being delivered

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8

manufacturer via manufacturer’s warehouse

finished goods warehouse stored, broken down in individual orders and delivered

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9

manufacturer via retailer’s warehouse

supplying products to retailers distribution or consolidation centre

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10

manufacturer to wholesaler

as intermediaries between manufacturer and small retailers, price advantage by buying in bulk,

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11

manufacturer to cash and carry wholesaler

small independent shops collecting their orders from regional wholesalers, small quantities, not delivered

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12

manufacturer via thrid party distribution service

specialist service for one type of product or for one client company

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13

manufacturer via small parcel carrier

specialist distribution service where the product is any parcel, home deliveries

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14

manufacturer via broker

trading channel not physical distribution channel, marketing

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15

mail order

ordered by catalogue, deliveried to home by post or parcels carrier, bypassing retail store

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16

factory direct to home

direct selling methods (newspaper/magazine advertising), one-off products specially made, no need to be stocked

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17

internet shopping from home

additional specialist home delivery distribution operations, run by 3pl companies, computer to computer

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18

factory to factory/business to business

all of the movements of industrial products

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19

differences in physical and trading channel structures

types of intermediaries, number of levels of intermediaries, intensity of ditribution at each level

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20

physical channel structure

production warehouse, manufacturer trunk vehicle, distribution centre, 3pl carrier, regional depot, local delivery, shop/store, consumer

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21

trading channel structure

central sales, district sales, wholesaler, retailer, consumer

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22

channel objectives

make the product readily available to the market consumers aimed

enhance the prospect of sales being made

achieve cooperation with regard to any relevant distribution factors

achieve a given level of service

minimize logistics and total costs

receive fast and accurate feedback of information

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23

market characteristics

size, spread and density; long channel (several points, spread area), short channel (few steps, limited area)

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24

product characteristics

high value items (short channel)

complex product (direct selling)

new products (3pl channel)

time-sensitive (fast or short channel)

products w/handling constrian (specialist physical distribution channel)

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25

competitive characteristics

activities of competitors, similar products, using similar or different channels, avoid risk of substitution

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26

designing a channel structure

set and coordinate distribution objectives

specify the distribution tasks

develop alternative channel structures

evalueate the relevant variables

choose the best channel structure

select channel members

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27

opportunities for outsourcing

partnership approach

incentivized contracts

integrated global contractors

more rigorous selection of contractors

better mettrics

environmental issues

4pl

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