PURCHASING STAFF

to ship out goods/products/orders/parcels

All online orders will be shipped out within 24 hours

to run out of stock

The new sneakers have run out of stock due to high demand

be on the way

Your package is on the way and should arrive tomorrow morning

quality assurance

The company has a strict quality assurance process to maintain high standards

to track the shipment

You can track the shipment online using the trackig number

arrive on schedule

The shipment arrived on schdedule despite bad weather conditions

delay in delivery

We apologize for the delay in delivery due to customs inspection

handle with care

Please handle the fragile goods with care to avoid any damage

freight cost

This phrase and “delivery cost” are related but not exactly the same

• freight cost: the cost of transporting large quantities of goods (by ship, truck, airplane, container) between major locations such as ports, warehouse or countries —> large-scale and international shipping

• delivery cost: the cost of delivering products to the final customer —> small-scale or customer deliveries

ex: The freight cost from VN to the US has increased due to higher fuel prices

warehouse storage

Our company provides warehouse storage for large quantities of goods

in transit

The products are currently in transit and will arrvie by the end of the week

behind schedule

1. The new marketing campaign is behind schedule because the design team missed the deadline

2. The train is behind schedule, so we’ll arrive later than expected

stick to the plan

If we stick to the plan, we can launch the product on time

keep track of

1. The manager uses software to keep track of employees’ performance

2. I use the Notes app on my smartphone to keep track of my expenses

reach an agreement

The merger fell through because the two companies couldn’t reach an agreement

at your service 

1. Our customer support team is always at your service 24/7

follow up on

I’ll follow up on your request and get back to you tomorrow

go wrong

Something went wrong with the payment system, and customers couldn’t complete their orders