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Step 1
Identify and research malware symptoms
Step 2
Quarantine the infected system
Step 3
Disable system restore in windows
Step 4
Remediate the infect system
Step 4a
Update anti-malware software
Step 4b
Scan and use remove techniques
Step 5
Schedule scans and run updates
Step 6
Enable system restore and create a restore point
Step 7
Educate the end user