Information Systems

Part I

How is data transformed into information?
By applying ____ by _____, ____and ______ data

knowledge,selecting,organizing,manipulating.

What are the types of data?

Alphanumeric,image,audio,video

MIS definition:
A computer based system that serves ______ management by using data from ____ to report on __________, answer ______ via predefined procedures.

middle, TPS, current performance.

A DSS (_______ ________ system)
is a system that serves _____ managers, supports non-_____ decision making, focuses on ____ problems, often using info from ____, ____ and other sources. Finally it uses ______ to analyze information from a large amount of data.

Decision, support, routing,unexpected,TPS,MIS,models.

An information system is a set of ___________ items or components that ______ (input), _____ (process) and ______ (output) information and provide _____ to meet an objective.

irrelated, collect, manipulate, disseminate, feedback.

A Supply Chain Management System is a system that manages _______ with suppliers, _____ firms, distributors and _____ companies.
It also manages informations about ______, _______, _______ and delivery of products and services.

relationships, purchasing, logistis, orders, production, inventory.

A Customer Relationship Management System is a system that provides information to _______ all of business processes, dealing with ______ in _____, ______ and _______ to optimize _____, customer _____ and _____.

coordinate, customers, sales, marketing, service, revenue, satisfaction, retention.

Quality information characteristics starting with A

Accessible, Accurate.

Quality information characteristics starting with C

Complete

Quality information characteristics starting with E

Economical

Quality information characteristics starting with F

Flexible

Quality information characteristics starting with R

Relevant, Reliable.

Quality information characteristics starting with S

Secure, Simple

Quality information characteristics starting with T

Timely

Quality information characteristics starting with V

Verifiable