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person perception
how we form impressions of ourselves and others, including attributions of behavior
attribution theory
the theory that we explain someoneās behavior by crediting either the situation (a situational attribution) or the personās stable, enduring traits (a dispositional attribution)
fundamental attribution error
the tendency for observers, when analyzing othersā behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
actor-observer bias
the tendency for those acting in a situation to attribute their behavior to external causes, but for observers to attribute othersā behavior to internal causes; this contributes to the fundamental attribution error (which focuses on our explanations for othersā behavior)
prejudice
an unjustifiable and usually negative attitude toward a group and its members; prejudice generally involves negative emotions, stereotyped beliefs, and a predisposition to discriminatory action
stereotypes
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
discriminate
1) in classical conditioning, the learned ability to distinguish between a conditioned stimulus and other stimuli that have not been associated with a conditioned stimulus (in operant conditioning, the ability to distinguish responses that are reinforced from similar responses that are not reinforced) 2) in social psychology, unjustifiable negative behavior toward a group or its members
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
social identity
the āweā aspect of our self-concept; the part of our answer to āWho am Iā that comes from our group memberships
ingroup
āusā - the people with whom we share a common identity
outgroup
āthemā - those perceived as a different or apart from our ingroup
ingroup bias
the tendency to favor our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to balme
other-race effect
the tendency to recall faces of oneās own race more accurately than faces of other races; also called the cross-race effect and the own-race bias
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
foot-in-the-door phenomenon
the tendency for people who have agreed to a small request to comply later with a larger request
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent; for example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes
persuasion
changing people'ās attitudes, potentially influencing their actions
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speakerās attractiveness
central route persuasion
occurs when interested peopleās thinking is influenced by considering evidence and arguments