Organizational Behavior and Job Satisfaction Lecture Notes

These flashcards cover key concepts from the lecture on Organizational Behavior and Job Satisfaction, based on the notes provided.

What is the thesis of Lecture 6 - Learning and Job Satisfaction?

People are always learning, and understanding how they learn helps managers shape employee behaviors for desirable organizational outcomes.

What are the types of learning mentioned in the lecture?

Transformational, experiential, and self-directed learning.

According to Peter Senge, what defines a learning organization?

An organization where people continually expand their capacity to create desired results and where new thinking patterns are nurtured.

What is learning as defined in the lecture?

A relatively permanent change in behavior that occurs as a result of experience.

What are the components of an attitude?

Cognitive component (beliefs), affective component (feelings), and behavioral component (intentions to act).

What are the four ways employees can express dissatisfaction?

Exit, voice, loyalty, and neglect.

What is operant conditioning according to B.F. Skinner?

A theory stating that behavior is a function of its consequences, reinforcing desired behaviors through rewards or reducing undesirable behaviors through punishment.

What is the relationship between job satisfaction and employee performance?

Satisfied workers are more productive, and productive workers are more satisfied.

What determines the extent to which you learn according to the lecture?

The process of learning, styles, theories, and their impacts on people, which can positively or negatively affect the organization.

What does the Theory of Cognitive Dissonance explain?

It describes the discomfort individuals feel when their behaviors and attitudes are inconsistent, leading them to seek to reduce the dissonance.