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Which of the following conditions places the patient at the highest risk for stroke or transient-ischemic attack?
Carotid artery disease
A medical assistant can provide patient care coordination and community resources through which of the following roles?
Patient navigator
A medical assistant is preparing to perform an EKG on a 3 year old patient. Which of the following is an appropriate action for the assistant to take before the procedure?
Tell the child the procedure will not hurt
When discharging a patient from a minor surgery, which of the following findings should a medical assistant instruct the patient to recognize as an expected part of the recovery process?
Slight discomfort at surgery site
Which of the following types of providers are exempt from electronic claims by Medicare?
Single provider practices
A medical assistant is performing an ear irrigation for an adult patient. Which of the following actions should the assistant take?
Open the ear canal by pulling the pinna upward and backward
A medical assistant is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure readings as stage 2 hypertension?
150/95 mm Hg
The duodenum is located in which of the following abdominopelvic quadrants?
Right upper quadrant
Which of the following statements made by a medical assistant demonstrates an understanding of required patient identification techniques?
"I will ask the patient to state and spell their full name and provide their date of birth before administering vaccines."
Which of the following waste items should a medical assistant discard in a red biohazardous bag?
Linens soiled with bodily fluids
Which of the following conditions involves an overload of iron in the body?
Hemochromatosis
A medical assistant is performing a venipuncture procedure. According to order of draw, which of the following tubes should the assistant draw after the lavender tube?
Gray
Based on The Joint Commission's (TJC) "Do Not Use" list, which of the following should the medical assistant recognize as easily mistaken and should avoid using when documenting in the electronic record?
QD
Which of the following examinations assesses a patient's color perception and aids in detecting color blindness?
Ishihara test
When performing a prior authorization for durable medical equipment (DME) for a patient with Medicare, a medical assistant should understand that which of the following Medicare plans covers DME services?
Part B
Which of the following is the appropriate response for a medical assistant to take for a patient who is experiencing anaphylaxis due to an iodine deficiency?
Administer an epinephrine auto-injector immediately, if available or call 911
Which of the following agencies develops the guidelines for sending prescriptions electronically?
DEA
The abbreviation "ac" stands for which of the following?
Before eating
A medical assistant is drawing five blood collection tubes. When should the assistant release the tourniquet?
Within 1 min of application
A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation?
Divide 1,500 by the number of small boxes between the two R waves
Which of the following is important when a medical assistant is verbally communicating with a patient?
The assistant should be clear and concise
Which of the following statements is true of a schedule III drug?
The prescriber can authorize prescriptions over the phone
A medical assistant should identify that which of the following hematocrit values is out of the expected reference range?
A 46-year-old female patient who has a hematocrit reading of 46%
Which of the following methods is the best way to measure the amount of body fat on a patient?
Body mass index (BMI)
When completing documentation in a patient's paper medical record, a medical assistant realizes they made an error. Which of the following actions should the assistant take?
Draw a line through the error and initial it
Which of the following should a medical assistant ensure when obtaining prior authorization for a referral?
Follow guidelines of the patient's insurance company on how to obtain a referral
Which of the following questions should a medical assistant ask a patient prior to venipuncture?
"Will you please state and spell your name for me?"
A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first?
Evacuate staff and patients from the immediate area
Aside from verifying a patient's full name and date of birth, which of the following patient identifiers would a medical assistant recognize as unique to an individual patient?
Medical record number
A medical assistant is preparing to perform venipuncture for a patient. According to order of draw, which of the following tubes should the assistant draw after obtaining blood cultures?
Light blue
Which of the following conditions refers to when the internal environment functions properly and all the organs are performing appropriately?
Homeostasis
When a medical assistant is communicating with a patient who is upset, which of the following mechanisms indicates the assistant is receptive and listening?
Maintaining an open posture toward the patient
A medical assistant is completing a clinical intake and the patient reports experiencing fainting episodes. Which of the following would be the correct terminology for the assistant to document as the patient's chief complaint.
Syncope
Which of the following procedures takes into consideration the 3Ds-depth, diameter, and direction?
Venipuncture procedure
Which of the following health care plans will provide medical care for indigent patients who meet specific eligibility requirements?
Medicaid
Which of the following can cause a hemolyzed specimen?
Shaking the collection tube vigorously
A patient weighs 78 kg. Which of the following represents the patient's weight converted into pounds?
171.6 lb
According to the CDC, which of the following information must be included on a vaccine inventory log?
Refrigerator temperature
A medical assistant is performing a capillary puncture. Which of the following steps should the assistant take to promote blood flow?
the patient's hand below heart level
A medical assistant is preparing a patient to wear a Holter monitor. Which of the following instructions should the assistant include?
"You should avoid using an electric blanket during monitoring."
Which of the following is the purpose of monthly financial reconciliation?
To ensure the financial records of the medical practice match the information provided on a bank statement
Which of the following is a medical assistant's priority action when handling a call from a patient who is upset about a prescription refill?
Stay calm and talk to client in an empathetic tone
Which of the following is a component of a patient's electronic health record (EHR)?
Laboratory test results
In Erikson's Stages of Psychosocial Development, which of the following stages is associated with an adolescent needing privacy and providing some independence?
Identity vs role confusion
When assisting a provider with a medical emergency, the medical assistant should recognize that which of the following types of shock involves an excessive loss of blood or other bodily fluids?
Hypovolemic shock
A medical assistant is preparing to draw venous blood samples. OSHA regulations require the assistant to wear which of the following pieces of personal protective equipment while performing this procedure?
Gloves
When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant anticipate?
Receive and prepare tissue specimens for processing
While completing the clinical intake process, a patient informs a medical assistant they are having suicidal thoughts. Which of the following actions should the assistant take?
The medical assistant should document what the patient states and relay information to the provider
Which of the following is important when selecting codes to ensure accurate reimbursement for a patient's visit?
Medical necessity is supported
When performing a first aid procedure to control bleeding of a wound, which of the following actions should a medical assistant take?
Don sterile gloves
After collecting a urine specimen from a patient, within which of the following timeframes should the medical assistant process the specimen?
1 hr
A medical assistant is caring for a patient who is terminally ill and has been crying uncontrollably as well as refusing to eat or see their family. The assistant should identify this as which of the following Kubler-Ross stages of grief?
Depression
A medical assistant is preparing a patient for a vaginal examination and Papanicolaou (Pap) test. In which of the following positions should the assistant place the patient for this procedure?
Lithotomy position
A medical assistant is screening last night's phone messages. Which of the following conditions requires an urgent appointment?
Hypersensitivity
When processing incoming mail, which of the following steps should a medical assistant take if they are unsure how to process one of the items received?
Give the mail to the office manager and ask the manager to determine how to handle the item
Which of the following types of masks is considered a respirator and required when caring for a patient who has COVID-19?
N-95 mask
Which of the following actions should a medical assistant take when obtaining the length of an infant during a well-child visit?
Position the infant on their back
Which of the following strategies demonstrates empathy when a medical assistant is interacting with a patient who is upset?
Exhibiting active listening skills
A temperature of 37.6 C would equal which of the following when converted to Fahrenheit?
99.6 F
Which of the following actions should a medical assistant take after completing a venipuncture procedure to ensure bleeding has stopped?
Apply pressure to the venipuncture site using gauze
A medical assistant has a prescription to obtain a CBC, basic metabolic panel, lactic acid, and a PT/INR from an older adult patient who has small veins. Which of the following methods of draw should the assistant use?
Butterfly method
A medical assistant is reviewing a patient's recent medical history and notes they have a healing fracture of the distal femur, in which of the following locations on the patient's body should the assistant expect to find the injury?
Just above the knee
When coaching a patient, which of the following is an example of disease prevention?
Providing instructions about effective hand washing
A provider asks a medical assistant with an orthopedic examination. Which of the following instruments should the assistant prepare for the examination?
Goniometer
A medical assistant is preparing to clean and remove debris from instruments that were used in a minor surgery. Which of the following processes should the assistant use?
Sanitization
A medical assistant is performing a 12-lead EKG on a patient. The assistant should recognize that Lead I is recording which of the following?
The electrical activity of the left ventricle
A patient who has night blindness might be experiencing which of the following vitamin deficiencies?
Vitamin A
A medical assistant is collecting a 24-hour urine specimen. Which of the following should the assistant document during a 24-hour urine specimen collection?
Temperature
Which of the following eating disorders is demonstrated by purging, use of laxatives, and mood swings?
Bulimia nervosa
Which of the following individual diversity factors may result in a patient's bias toward receiving medical treatment?
Religion
Which of the following is an advantage of using an electronic practice management software for scheduling appointments?
Ability to generate reports
Which of the following techniques should a medical assistant use to put a 7-year-old child at ease prior to administering an injection?
Explain the procedure to the child in simple steps
A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?
A complimentary closing
A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?
Check capillary refill in the patient's finger
A provider prescribed oxygen therapy for a patient who is experiencing labored breathing. Which of the following actions should a medical assistant take?
Place a nasal cannula on the patient with a nasal prong in each nostril
A medical assistant should assist an adult patient into which of the following positions when obtaining the patient's measurement?
Standing with their back to the scale
When a medical assistant is unsure if a patient has been exposed to an infectious organism, which of the following processes should the assistant follow?
Universal precautions
Which of the following medical asepsis techniques should a medical assistant use to ensure work surfaces are free of infectious diseases?
Disinfection
Which of the following should the medical assistant obtain from an insurance company prior to performing an outpatient surgery?
Preauthorization
Which of the following are considered the two greatest sources of contamination once a sterile field is established?
Hands and hair
A medical assistant is checking a patient's hearing using the Rinne test. Which of the following actions should the assistant take?
Ask the patient to raise their hand when they no longer hear any sound
A medical assistant is disposing of the syringe and needle used to administer a seasonal influenza vaccine. Which of the following actions should the assistant take?
Drop the syringe, needle first, into the biohazardous sharps container.
When coaching a patient, which of the following is an example of encouraging compliance with treatment plan?
Providing instructional video based on the patient's learning style
A medical assistant is preparing to use a glucometer to measure a patient's blood glucose level. Which of the following actions should the assistant take?
Obtain the blood sample after inserting the test strip into the glucometer
The American Cancer Society (ACS) recommends female patients who are considered at average risk of breast cancer to start having yearly mammograms at which of the following ages?
45 years old
Which of the following preventative screenings are matched correctly with the age at which they should be initially completed?
Colonoscopy, 45 years old
A medical assistant is preparing a patient for suture closure of 0.5 mm diameter. The assistant should have which of the following suture sizes ready for the provider?
1
Which of the following patient-centered medical home (PCMH) functions requires communication among patients, families, and all members of the care team?
Coordinated care
A medical assistant is scheduling a patient for an outpatient procedure. Which of the following actions should the assistant take first?
Obtain an oral or written order from the provider for the procedure
A provider is trying to rule out coronary artery disease and wants to examine the patient's blood flow direction and speed. Which of the following cardiology diagnostic procedures should the medical assistant schedule?
Doppler ultrasound
When preparing for a patient's scheduled office visit, which of the following components of the medical history should a medical assistant review to identify any surgeries the patient has had?
Past medical history
A medical assistant has just finished disinfecting a patient examination room. When should the assistant remove their personal protective equipment?
Remove PPE before leaving the patient examination room
A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method?
Apply the patch directly to the skin to maintain effectiveness
A medical assistant is performing venipuncture. At which of the following angles should the insert needle into the vein?
15 degrees
A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). this designation means the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage?
Medicare
A medical assistant is assisting with the examination of an older adult patient who has a forward, rounded curvature of the thoracic spine. Which of the following terms should the assistant use when documenting this finding in the patient's medical record?
Kyphosis
A medical assistant receives a prescription to administer an intramuscular injection to a patient. Which of the following angles should the assistant use to administer the injection?
90 degrees
Which of the following procedures should a medical assistant perform on a soiled hemostat prior to autoclaving?
Sanitization
A medical assistant is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practitioner who provided the submitted services?
National provider identifier (NPI)
According to the CDC, which of the following is the minimum length of time recommended for using medical aseptic handwashing after using the restroom before and after eating, or after seeing patients?
Washing for at least 20 seconds