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32 question-and-answer flashcards covering California contract-cancellation rules, disclosures, financing limits, restocking fees, repossession procedures, and related dealer compliance topics.
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Must a California conditional sales contract be in writing? (y/n)
Yes
What are the minimum required dimensions of the contract-cancellation display at each sales office or cubicle?
8 inches by 10 inches
Maximum price a dealer may charge for a contract-cancellation option on a vehicle sold for $5,000 or less?
$75
Maximum price a dealer may charge for a contract-cancellation option on a vehicle sold for exactly $10,000?
$150
Maximum price a dealer may charge for a contract-cancellation option on a vehicle sold for exactly $30,000?
$250
Maximum price a dealer may charge for a contract-cancellation option on a vehicle priced between $30,000 and $39,999?
1 % of the selling price
If a vehicle sells for $40,001, how much may the dealer charge for a contract-cancellation option?
Nothing – the sale is not eligible for the option
What does federal Regulation Z require dealers to do?
Disclose all terms and costs of financing to the buyer
Is a conditional sales contract valid if only the buyer signs? (y/n)
No
True or False: Copies of the conditional sales contract do not have to be given to the buyer after the sale.
False
If a buyer pays cash for a vehicle, must the dealer complete a conditional sales contract? (y/n)
No
What is the maximum deposit an auto broker may accept from a customer?
$1,000
Define vehicle consignment in the context of a dealership.
An arrangement in which a dealer takes possession of a vehicle from its owner for the purpose of selling it
To which agency should a dealer report unlicensed ‘curbing’ activity?
The DMV
Maximum restocking fee when a vehicle under $5,000 is returned under a contract-cancellation option?
$175
Maximum restocking fee when a vehicle under $10,000 is returned under a contract-cancellation option?
$350
Maximum restocking fee when a vehicle costing $10,000–$39,999 is returned under a contract-cancellation option?
$500
Under AB 68, how many times must a dealer allow a vehicle to be returned under a contract-cancellation option within 30 days?
One time
When a vehicle is returned under a valid cancellation option, what must the dealer give back?
Both the buyer’s trade-in and a full refund
True or False: Failing to disclose known material damage to a vehicle exposes a dealer to significant liability.
True
True or False: Former taxicabs, rental cars, and law-enforcement vehicles do not have to be disclosed to buyers.
False
Allowable interest-rate limits for auto-finance companies and buy-here-pay-here dealerships?
No statutory limit applies
Name the two permissible methods for computing finance charges on vehicle loans.
Pre-computed interest and simple interest
AB 68 caps dealer finance income at what percent on contracts of 60 months or less?
2.5 %
AB 68 caps dealer finance income at what percent on contracts longer than 60 months?
2.0 %
What is the maximum document-preparation fee a dealer may charge?
$55
If a dealer obtains a customer’s credit score, must it be disclosed with the required notice? (y/n)
Yes
True or False: If a customer backs out before signing a conditional sales contract, the dealer may keep any payments made.
False
Put the five basic repossession steps in correct order.
Send 15-day certified notice ➔ accelerate balance ➔ repossess vehicle ➔ sell vehicle ➔ sue for any deficiency
In vehicle finance, what is a ‘deficiency’?
The amount the buyer still owes (loss) after the repossessed vehicle is sold
True or False: Only the legal owner or a licensed repossession company may repossess vehicles.
True
True or False: If negotiations occur in Spanish, Chinese, Korean, Tagalog, or Vietnamese, a contract in that language must be provided.
True
A buy-here-pay-here dealer that carries its own contracts must comply with which rules? (Select all that apply.)
Reg Z (Truth-in-Lending), the Vehicle Code provisions, and the Civil Code sections on conditional sales contracts